DAMAC Properties 

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Rated 2 out of 5 stars

Not happy with the service at all. Prolonged process for maintenance and to be honest, the maintenance team is very incompetent with no experience to solve issues, took them more than 2 months to fix... See more

Rated 5 out of 5 stars

Nagham was incredibly professional, helpful and friendly. She took time to explain, and reassure me about the handover process and next steps. Because of her, the snagging process experience was bett... See more

Rated 5 out of 5 stars

Portofino BL 174, Lama Ramez, and Saddiya Qureshi performed an outstanding job with my snagging appointment and key handover. Thank you.

Rated 5 out of 5 stars

I would like to thanks Mr Rizwan sayed ali DLP engineer who came to me and find the solution and happy with is service provided without any hesitation Thanks to Abbas also for kind support

Company replied

Company details

  1. Real Estate Developer

Written by the company

DAMAC Properties is a property development company, based in Dubai, in the United Arab Emirates.


Contact info

Breach of guidelines

All reviews

(3,278)

600 reviews in the last 12 months

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Rated 5 out of 5 stars

F443B

F443B
Mr stanley was helpful and explained alot about the project to me… thanks stan

February 14, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

We're glad to hear this! Stanley will be happy to know he made your experience easier.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

XS740B

XS740B
Mr.Stanley very professional at time of during inspection
He explain everything very quickly
He help to get handover my villa

February 13, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Ansar,

We’re delighted to know you had a wonderful experience with Stanley’s service, and we’ll be sure to share your kind words with him.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Muneesh Have Been Very Helpful With…

Muneesh Have Been Very Helpful With Assistance to the Electrical issues i have been having at my Villa 484 Victoria

February 11, 2026
Unprompted review
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Reply from DAMAC Properties

Hello,

We're pleased to hear about your positive experience with Muneesh! Thank you for sharing your review!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Great work

Great work, very reliable! I am very satisfied and can recommend the team. Muneesh & Renos from Damac DLP

February 10, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Stanislaw,

Thank you for taking the time to share your wonderful experience with Muneesh and Renos. We’ll be sure to recognize their hard work.

Regards,
Team DAMAC

Rated 2 out of 5 stars

I have 4 BHK villas in Damac hills… I have raised many tickets in the application, however there was proper and solid feedback

I have 4 BHK villas in Damac hills Camelia supposed to get the handover in June 2025 and still waiting for the updates, each customer care staff keep updating different comments

Completely disappointed with handover

February 8, 2026
Unprompted review
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Reply from DAMAC Properties

Hello,

We regret the inconvenience caused and are here to help you. However, it seems we haven’t yet received the requested details to assist you further. Please reach out to us via Facebook Inbox/Twitter DM with your contact details so our team can look into your concern.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

D176

D176
Mr Stanley
Thank you for your time & effort which truly appreciated very much, keep up the amazing work .

February 7, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Ahlam,

It’s delightful to hear that Stanley made a positive impact. We’ll make sure to pass on your appreciation.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Extremely satisfied with courteous

Extremely satisfied with courteous, pleasing and welcoming behaviour and positive response of Ms. Lama for snagging inspection at C245 in Santorini on 7th Feb, 26

February 7, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Rohit,

We’re thrilled to hear that Lama made such a great impression. We truly value the dedication and appreciate your kind words.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Best hand over team and super…

Best hand over team and super professional Anna Sereda

February 4, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Ali,

Thank you for sharing your experience. It’s encouraging to hear that it met your expectations, and your appreciation will be shared with Anna.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Great service by Anna and Khalil

Great service by Anna and Khalil

February 4, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Abdur,

We’re glad to hear about your positive experience with Anna and Khalil, and we’ll make sure to recognise their hard work.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Lama is very helpful

Lama is very helpful, and managed all the process smoothly.
Very polite and pleasing personality, and also very good customer services skills.
A good professional approach to work with patience attitude.

December 30, 2025
Unprompted review
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Reply from DAMAC Properties

Hello,

Thank you for your kind words! We’re delighted to hear that Lama ensured a seamless experience. Your appreciation will be shared with her.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Very good communications and…

Very good communications and cooperations for Anna Serena from handover team for our villa in Santorini 1

February 1, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Reese,

We’re delighted to know you had a wonderful experience with Anna. Thank you for sharing your review!

Regards,
Team DAMAC

Rated 1 out of 5 stars

A very depressing experience!

The handover experience of our first home has been disappointing with DAMAC :(. Multiple material deviations were observed from the approved floor plan. When raised a vague clause us quoted by agents as a means to not resolve and accept but just to push for handover. An area variation fee was collected without transparency or supporting measurements. We still do jot know where the area is increased and on teh contrary, the spaces look smaller with wasted spaces. Concerns raised were addressed by quoting broad SPA clauses rather than engaging in meaningful resolution. Overall, the process lacked clarity, accountability, and customer-centric handling.

December 20, 2025
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Sharon,

We understand your disappointment and sincerely regret the inconvenience caused. We have noted down the details and escalated your concern internally. Rest assured, our team will look into it and connect with you promptly.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Noc related inquiry with Mr Maki

Hey, i came damac happiness center , Mr Maki ibrahim was here to assist me for whole process, he waited for me patiently and listen to all my problems carefully. It was good experience

January 28, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

Thank you for sharing your experience. We’re glad to hear that Maki supported you throughout the process.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Julian was a great host and the process…

Julian was a great host and the process of handover was smooth and helped me thro all my doubts …. Great job done ( SS3 - 131 )

January 28, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Anuragg,

It’s wonderful to hear that Juliana provided you with excellent service. Thank you for sharing your review!

Regards,
Team DAMAC

Rated 5 out of 5 stars

D119

D119
Well assisted by Mr Stanly , thx

January 28, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Ithri,

Thank you taking the time to share your experience with us. Delighted to know that Stanly made a positive impact.

Regards,
Team DAMAC

Rated 5 out of 5 stars

F302F

F302F - Ms.Juliana accompanied me in the unit inspection, and the one stop show. Everything was smooth and welcoming. I hope everyone gets to have their handover process with her. Thank you Ms.Juliana, Thank you DAMAC!

January 28, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Mena,

Thank you for sharing your amazing review. It’s always encouraging to hear such positive experiences, and your appreciation for Juliana’s support is truly valued.

Regards,
Team DAMAC

Rated 1 out of 5 stars

Very disappointing experience the hand…

Very disappointing experience the hand over of my villa has been delayed for over 9 months and still going on, despite repeated follow ups and continues promises that were never honored, every time I reached out I revive vague responses and shifting time lines with no accountability or clear explanations. What make this experience worse is the complete lack of proactive communication as a buyer I expected professionalism transparency and respect for agreed time line none of which where delivered, this prolonged delay has caused unnecessary stress and financial strain. The BCC is already issued on March 2025 and till date, they said that villa under final touch up!!!! This delay has destroyed any trust I had, I strongly worn future buyers to think twice expect delays frustration and empty promises.

Today is Feb 4 and yet DAMAC not contacted me, very disappointed.

January 27, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Mohamad,

We sincerely regret the inconvenience caused and understand the frustration this has led to. To help us address the matter, kindly share the requested details via the email sent. Our team will connect with you promptly.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Ahmad Alkhatib helped a lot during the…

Ahmad Alkhatib helped a lot during the process of helping sorting out my apartment! Great team and smooth process

January 27, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Bewar,

Thank you for sharing your positive experience. We’re pleased to know the process met your expectations, and your appreciation will be shared with Ahmad.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Excellent

The experience was good , the appointment was as per schedule on time and our representative Guliston was fantastic at her job. Thank you Damac.

January 27, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

We’re pleased to hear that Guliston delivered an excellent experience!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Munish

Munish, Rinoos, and Team,
Thank you for the AC work done.
Unit no 490, Victoria 2

January 24, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

Thank you for your appreciation!

Regards,
Team DAMAC

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