Not happy with the service at all. Prolonged process for maintenance and to be honest, the maintenance team is very incompetent with no experience to solve issues, took them more than 2 months to fix... See more
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Nagham was incredibly professional, helpful and friendly. She took time to explain, and reassure me about the handover process and next steps. Because of her, the snagging process experience was bett... See more
Portofino BL 174, Lama Ramez, and Saddiya Qureshi performed an outstanding job with my snagging appointment and key handover. Thank you.
I would like to thanks Mr Rizwan sayed ali DLP engineer who came to me and find the solution and happy with is service provided without any hesitation Thanks to Abbas also for kind support
Company replied
Company details
Written by the company
DAMAC Properties is a property development company, based in Dubai, in the United Arab Emirates.
Contact info
Sheikh Zayed Road 1, Dubai, United States
- www.damacproperties.com
Breach of guidelines
F443B
F443B
Mr stanley was helpful and explained alot about the project to me… thanks stan

Reply from DAMAC Properties
XS740B
XS740B
Mr.Stanley very professional at time of during inspection
He explain everything very quickly
He help to get handover my villa

Reply from DAMAC Properties
Muneesh Have Been Very Helpful With…
Muneesh Have Been Very Helpful With Assistance to the Electrical issues i have been having at my Villa 484 Victoria

Reply from DAMAC Properties
Great work
Great work, very reliable! I am very satisfied and can recommend the team. Muneesh & Renos from Damac DLP

Reply from DAMAC Properties
I have 4 BHK villas in Damac hills… I have raised many tickets in the application, however there was proper and solid feedback
I have 4 BHK villas in Damac hills Camelia supposed to get the handover in June 2025 and still waiting for the updates, each customer care staff keep updating different comments
Completely disappointed with handover

Reply from DAMAC Properties
D176
D176
Mr Stanley
Thank you for your time & effort which truly appreciated very much, keep up the amazing work .

Reply from DAMAC Properties
Extremely satisfied with courteous
Extremely satisfied with courteous, pleasing and welcoming behaviour and positive response of Ms. Lama for snagging inspection at C245 in Santorini on 7th Feb, 26

Reply from DAMAC Properties
Best hand over team and super…
Best hand over team and super professional Anna Sereda

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Reply from DAMAC Properties
Lama is very helpful
Lama is very helpful, and managed all the process smoothly.
Very polite and pleasing personality, and also very good customer services skills.
A good professional approach to work with patience attitude.

Reply from DAMAC Properties
Very good communications and…
Very good communications and cooperations for Anna Serena from handover team for our villa in Santorini 1

Reply from DAMAC Properties
A very depressing experience!
The handover experience of our first home has been disappointing with DAMAC :(. Multiple material deviations were observed from the approved floor plan. When raised a vague clause us quoted by agents as a means to not resolve and accept but just to push for handover. An area variation fee was collected without transparency or supporting measurements. We still do jot know where the area is increased and on teh contrary, the spaces look smaller with wasted spaces. Concerns raised were addressed by quoting broad SPA clauses rather than engaging in meaningful resolution. Overall, the process lacked clarity, accountability, and customer-centric handling.

Reply from DAMAC Properties
Noc related inquiry with Mr Maki
Hey, i came damac happiness center , Mr Maki ibrahim was here to assist me for whole process, he waited for me patiently and listen to all my problems carefully. It was good experience

Reply from DAMAC Properties
Julian was a great host and the process…
Julian was a great host and the process of handover was smooth and helped me thro all my doubts …. Great job done ( SS3 - 131 )

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Reply from DAMAC Properties
F302F
F302F - Ms.Juliana accompanied me in the unit inspection, and the one stop show. Everything was smooth and welcoming. I hope everyone gets to have their handover process with her. Thank you Ms.Juliana, Thank you DAMAC!

Reply from DAMAC Properties
Very disappointing experience the hand…
Very disappointing experience the hand over of my villa has been delayed for over 9 months and still going on, despite repeated follow ups and continues promises that were never honored, every time I reached out I revive vague responses and shifting time lines with no accountability or clear explanations. What make this experience worse is the complete lack of proactive communication as a buyer I expected professionalism transparency and respect for agreed time line none of which where delivered, this prolonged delay has caused unnecessary stress and financial strain. The BCC is already issued on March 2025 and till date, they said that villa under final touch up!!!! This delay has destroyed any trust I had, I strongly worn future buyers to think twice expect delays frustration and empty promises.
Today is Feb 4 and yet DAMAC not contacted me, very disappointed.

Reply from DAMAC Properties
Ahmad Alkhatib helped a lot during the…
Ahmad Alkhatib helped a lot during the process of helping sorting out my apartment! Great team and smooth process

Reply from DAMAC Properties
Excellent
The experience was good , the appointment was as per schedule on time and our representative Guliston was fantastic at her job. Thank you Damac.

Reply from DAMAC Properties
Munish
Munish, Rinoos, and Team,
Thank you for the AC work done.
Unit no 490, Victoria 2

Reply from DAMAC Properties
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