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Daniel Footwear Reviews 

18,148
•
TrustScore 4.5 out of 5

4.4

Shoe Store
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Review summary

Created with AI, based on recent reviews

Considering 1,557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and that items are securely and beautifully packaged. Many people are also very pleased with the exceptional quality, lovely style, and daily comfort of the footwear and accessories they purchased. Though some customers experienced issues with sizing or found that the fit was not quite right for them. A few shoppers also mentioned unexpected difficulties when attempting to return items, including having to pay return fees for products that arrived faulty or damaged. Others noted that prices or international customs charges felt a bit high.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing shoes and sandals as beautiful,... See more

Delivery service

Consumers find delivery service to be efficient, highlighting fast shipping times and secure packaging.... See more

Quality

Reviewers mention positive feedback about quality, expressing delight with the style, comfort, and beautiful... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in satisfaction levels.... See more

Price

People report positive experiences with price, highlighting great deals and competitive costs. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most helpful when sandals didn’t fit properly, despite the time factor being long as they were being delivered to meby a friend because I live outside the UK. Young woman named Tabitha could not hav... See more

Company replied

Rated 5 out of 5 stars

Daniel always delivers excellence. We used to have a Daniel shop in Newcastle and I miss it so much. The online shop is the next best thing. Delivery is super quick and the sandals I bought I'd actu... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more

Company replied

Rated 5 out of 5 stars

My order was shipped quickly and was well packaged. Unfortunately there was an issue with the trainers but the customer service when I reached out was excellent. Replies were quick, friendly and helpf... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(18,148)

1,507 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 4 out of 5 stars

Love it!

Well made slides at a fraction of the price - top quality!

July 9, 2026
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Reply from Daniel Footwear

Thank you so much for your review.

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Rated 5 out of 5 stars

Great quality bag

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a minor point and doesn’t detract from the overall appearance. Plus the discount was appreciated!

June 26, 2026
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Reply from Daniel Footwear

Thank you so much for your review!

We're delighted to hear you're pleased with the speedy delivery, packaging, and the quality and size of your new bag.

We also appreciate your feedback about the strap's always helpful to hear what our customers think, and we'll certainly keep it in mind for future designs. We're glad the discount was a nice bonus.

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Rated 5 out of 5 stars

Easy to place an order and very quick…

Easy to place an order and very quick delivery. Temple Fortune gave me the right advice re correct shoe size as they advised my particular style came up big ... they were right ... my shoes fit like a glove ... thank you! Have had many compliments already and love the woven block heel sling back style ... very pleased with the service and my shoes! Thank you!

July 8, 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 5 out of 5 stars

Exceptional service as always from…

Exceptional service as always from Daniel Shoes, item arrived much sooner than expected and love love love these Veja trainers ultimate in comfort and look fabulous

July 7, 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 3 out of 5 stars

The leather on the straps has already…

The leather on the straps has already come unglued..... waiting to see .....not one piece of leather! Pretty flimsy....

Had them less than a week.

July 8, 2026
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Reply from Daniel Footwear

Thank you for bringing this to our attention. We're very sorry to hear about the issue with the strap, as this isn't the experience we want for our customers.

Please get in touch with our customer service team if you haven't already, and we'll be happy to look into this for you and work towards a suitable resolution.

We appreciate your patience and the opportunity to make things right.

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