Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Daniel always delivers excellence. We used to have a Daniel shop in Newcastle and I miss it so much. The online shop is the next best thing. Delivery is super quick and the sandals I bought I'd actu... See more
Company replied
The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more
Company replied
Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more
Company replied
Company details
Information provided by various external sources
Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.
Contact info
LS7 1RG, Leeds, United Kingdom
- 0113 3899 899
- help@danielfootwear.co.uk
- www.danielfootwear.com
4.4
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Really fast delivery
Really fast delivery! And gorgeous boots! Quickly refunded when I initially ordered a size too big!
July 1, 2026
Reply from Daniel Footwear
Thank you so much for your review.
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Good price
Good price, delivered quickly. Delivery charges seem a little high, but I wouldn’t let that put me off ordering from them again. No issues with the item or the service.
July 1, 2026
Reply from Daniel Footwear
Thank you so much for your review.
they didnt mention that i should pay…
they didnt mention that i should pay the tax at checkout. these is really terrible when it arrives you should pay tax!!!
I will never buy from this website and not suggest to you
June 19, 2026
Reply from Daniel Footwear
Thank you for your feedback. We're sorry to hear about your disappointment.
Import duties and taxes are determined by the destination country's customs authorities and, in some cases, are not collected at checkout. We understand that unexpected charges can be frustrating, and we're sorry this impacted your experience.
We appreciate you taking the time to share your comments, and we'll review how we communicate this information to make it as clear as possible for our international customers.
Beautiful bag at a great price
Beautiful bag at a great price. Arrived sooner than expected too.
June 17, 2026
Reply from Daniel Footwear
Thank you so much for your review.
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Amazing items for great price
Amazing items for great price! Lobe their service and very quality shoes. My favourite shoe store so far!
June 30, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
From browsing Daniel Footwear website…
From browsing Daniel Footwear website to placing my order everything went smoothly. I was kept informed of each step and received my order within days. I can ighly recommend Daniel Footwaer and will definitely order again in the future.
June 29, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
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Great service
Great service, ordered easily enough and delivered fairly quickly. Thank you. Lovely sandals, perfect.
June 29, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
Very understanding after an issue I…
Very understanding after an issue I had with my lovely sandals . Quick delivery and very professional and great quality sandals.
June 29, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Not happy u had to pay for postage and…
Not happy u had to pay for postage and again for a return
June 29, 2026
Reply from Daniel Footwear
Thank you for your feedback. We're sorry to hear you were disappointed with the postage costs.
We understand that paying for both delivery and a return can be frustrating. We always aim to keep our pricing fair and make our returns policy as clear as possible before purchase.
We truly appreciate your comments and will take them on board as we continue to review and improve our service. Thank you for your feedback.
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Had to ring today the 9th July after…
Had to ring today the 9th July after still no refund confirmation,the shoes I received were faulty in several places and cheap over glued woven nylon slingbacks, clearly not checked before posting out to myself,had to chase and then told sorry they were on a pile not checked and that was after I was put on hold so someone could go see what had happened,this is not the first time had to chase for a refund either,I will be staying away and not buying again appalling customer service
June 17, 2026
Reply from Daniel Footwear
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and appreciate how frustrating it must have been to have to chase your refund, especially after receiving an item that didn't meet your expectations.
We sincerely apologise for the delay in processing your return and for the level of service you received. This is not the experience we want for our customers, and your comments have been shared with the relevant team so we can review what happened and work to improve our processes.
Thank you again for bringing this to our attention.
Excellent sandals
Speedy service and delivery.
Excellent sandals which are very comfortable and didn’t need wearing in. They are as supportive as Birkenstocks, but have cushioned leather covered soles, so are more comfortable. Highly recommended.
June 24, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Lovely shoes at a good price & speedy…
Lovely shoes at a good price & speedy delivery 👍🏻
June 29, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
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Reply from Daniel Footwear
Thank you so much for your review.
Lovely pair of shoes
Lovely pair of shoes, fast delivery
Very happy with price all good thanks
June 29, 2026
Reply from Daniel Footwear
Thank you so much for your review.
Great service
This is my first order. I read the reviews on here and am glad I went with them. My sandals were cheaper than anywhere else and they arrived quickly. Will definitely be placing orders in the future. Highly recommended.
July 9, 2026
Unprompted review
Reply from Daniel Footwear
Thank you so much for your review.
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