I bought a jacket from them and realised that there was a cost for shipping which I accepted. The jacket arrived and it was not great quality and didn't fit very well so I returned it. However,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was searching for a Max Mara outfit everywhere comparing prices and size availability. Daniello boutique not only had various sizes in stock but they also offered BY FAR the best price! I’ve never s... See more
Wow, I've purchased Max mara Sweaters on Tuesday and been delivered to my doorstep on Friday!! So fast and so well responded from the customer service for all the questions I have asked. Quite fast f... See more
Beautiful and authentic Prada bag. Arrived to USA within 7 days of order. Well packaged and exactly as pictured. Had to inquire about my order because it did not show up in my account but they got bac... See more
Company details
Written by the company
D'Aniello is considered one of the most prestigious Italian companies in the international fashion industry. With its five stores located in the Neapolitan territory, d'Aniello is a reference point for fashion. From a local and family business to an international and multichannel reality thanks to its digital channel offering a selection of more than 20 thousand models, with worldwide proposals and shipments and an almost "sartorial" customer service. With a constantly evolving brand list, constant research and special attention to new trends and young designers, d'Aniello confirms his stylistic credo. Emphasizing that, really, the difference lies in the detail.
Contact info
Via Sei Martiri, 21, 80010, Villaricca, Italy
- 081-8942850
- ecommerce@daniello.com
- www.danielloboutique.it
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I RETURNED AN ITEM AND DID NOT RECEIVED MY MONEY BACK!!!!!!
On April 10th, 2024, I returned the dress I bought on March 31st from their website, and until now (June 8th), they have not refunded my money. Additionally, they no longer respond to my emails.
They claim to have sent the requested documentation for customs clearance, but after I contacted the carrier, customs officials informed that the documents were never received.
They have effectively stolen my money (approximately $863), and I will be filing a complaint against them. This is a SHAME! DO NOT BUY FROM THIS COMPANY.
April 10, 2024
Unprompted review
Advertisement
The service I received was first class
The service I received was first class, I had never heard of your shop and came across it on the Internet. I had a look and saw a pair of trainers that I was going to buy for nearly double the price in the U.K. Even thing about your service was excellent. I am delighted and will definitely recommend your shop to family and friends, Thank you.
June 2, 2024
Stone Island purchase
Good discount and good products but expensive delivery for UK and expensive non EU returns.
May 23, 2024
Beautiful Blouse!
Beautiful Blouse!! Shipping was extremely fast considering it came from Italy. I will order from them again ❤️
May 20, 2024
Advertisement
I return the bag 3 weeks ago and until…
I return the bag 3 weeks ago and until now they didn’t refund my money and they didn’t answer my email
They stolen my money and ill file against them and they are unprofessional at all
And this is unacceptable!!!
Bad company
April 29, 2024
Thank you
I received exceptional piece of garment. Very satisfied with d'Aniello boutique.
May 13, 2024
Advertisement
Stone Island jacket
I was very impressed with d'Aniello and the courier service, I live in Scotland and the delivery service was 4 days from Italy.
My garment it self is excellent and the price was really good.
The packaging could be better as the garment wasn't in a plastic bag , just a clothes bag , but all in all' I will definitely be buying from d,Aniello boutique again.
May 9, 2024
Reply from daniello.com
Dear Customer,
Thank you for reaching out to us.
We are delighted and proud to provide our customers with a positive D'aniello Boutique experience. We sincerely hope you are enjoying your purchase.
Best Wishes
Daniello Boutique - Great Online Retailer
I regularly order items from Daniello Boutique as they have a great sale. Also, Carmine in the Online Customer Service Team is always very helpful and assists me with any product returns. I recommend Daniello Boutique as an online retailer.
May 14, 2024
Unprompted review
Terrible customer service
I bought 2 Lido swimsuits from this boutique and they both arrived without hygiene stickers and the boutique refused to accept a return because they didn’t have liners! Terrible customer service. Don’t from them!
May 12, 2024
Unprompted review
This website is a joke literally do not…
This website is a joke literally do not buy from this website I bought a bathing suit for my birthday they never gave me the tracking number and when I asked for it they replied with a refund
May 2, 2024
Advertisement
Incredibly fast shipping to the USA
Incredibly fast shipping to the USA
Great price
The stuff that I bought it was a couple hundred dollars less than other retailers
May 6, 2024
Reply from daniello.com
Dear Customer,
Thank you for reaching out to us.
We are delighted and proud to provide our customers with a positive D'Aniello Boutique experience.
Best Wishes
Very cute Balmain bag.Also
Very cute Balmain bag.Also, arrived very fast. Definitely going to buy more items from them. Thank you!
April 29, 2024
Advertisement
My Birthday Treat by Valentino
It was a smooth transaction, the order was delivered timely. Great experience!
April 22, 2024
It was impossible finding information…
It was impossible finding information on returns or exchanges. No help online or by calling the hotline number.
April 27, 2024
Reply from daniello.com
Dear Customer,
Thanks for the feedback.
We're sorry to hear that you couldn't find any information regarding our return policy.
One of our customer service team members will reach out to you shortly to assist with any further help you might need.
Kind regards,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.