Datrix Training Reviews 187

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I found the flicking from one page then to another and then back again, not conducive to learning and building on acquired knowledge. Had the book and pre course study material arrived prior to the... See more

Company replied

Rated 2 out of 5 stars

I attended a Prince 2 foundation course on the 19th May the course itself was fine but to date still have not received my certification I have emailed and got a response from customer services t... See more

Rated 1 out of 5 stars

I found the training facilities for the course to be substandard and not condusive to learning. Precourse reading was not helpful, spelling mistakes to be found across all of the Datrix readin... See more

Company replied

Rated 2 out of 5 stars

I did both the foundation and practitioner courses but on separate occasions with this company. On each occasion the prearranged course dates were cancelled at the last minute citing the lecturer havi... See more

Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center

Information provided by various external sources

Datrix Training uses TrustPilot to monitor and review performance and to allow new and existing customers buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the performance of the company.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Some resources not available, but couldn't fault the teaching

The course was a little slow to get going due to the company having moved offices in the last week. So there were no refreshments (so not really a big deal) and there were problems with the overhead projector to begin with.

The teaching was really good. Our teacher knew the book inside out and backwards. Any time a question was asked, she would explain the answer, and back it up with a page number from the book (all off the top of her head!).

We learnt useful techniques for the exam which helped enormously.

June 12, 2012
Unprompted review
Datrix Training logo

Reply from Datrix Training

Thank You for your review!
Should you require and further training, please do not hesitate to contact us,
Datrix Training Customer Service Team

Advertisement
Rated 4 out of 5 stars

Excellent Trainer

The trainer we had for the on day top up before the Practitioner Exam was excellent, I don't think I could have passed it without her!

June 6, 2012
Unprompted review
Datrix Training logo

Reply from Datrix Training

Thank You for your review!
Should you require and further training, please do not hesitate to contact us,
Datrix Training Customer Service Team

Rated 3 out of 5 stars

Was good source of information but too much in one day and would be better prep for exam if did day 1 and had a few weeks to digest before sitting exam

The day was helpful as it put into perspective what was required and the types and styles of questions that we would face, however I feel it would have been helpful had we had this day then had a couple of weeks to practice the style of questions as they were not in the prep reading so that we were better prepared for the exam.

May 30, 2012
Unprompted review
Rated 4 out of 5 stars

Knowledgeable Trainer

I found the course very fast paced but the course trainer was obviously a subject expert so I felt confident in his approach. It was very dull at times - not much time for discussion and a bit of a verbal dump/death by powerpoint, rather than adapting different learning styles and techniques to appeal to all students.

I do find that the course is purely set up to get students ready for the exam and NOT to become Prince2 experts, which is a bit of a shame.
I did pass though, so can't complain too much!

May 24, 2012
Unprompted review
Advertisement
Rated 4 out of 5 stars

Did what it said on the tin

After some initial confusion over which version of Managing Successful Programmes would be covered by the course and exam (the course was on the cusp between 2 versions), arrangements went smoothly. The instructor was fine and got most, if not all, if us through the exam.

May 18, 2012
Unprompted review
Rated 5 out of 5 stars

Most entertainment Ive had at a training course!

It was hard going but having a funny trainer made it easier. He was realistic and down to earth, no preaching and loved the fact that he let you have a go and make a pigs ear of it then showed you the best way of dealling with the questions - particularly the assertion stuff!

May 18, 2012
Unprompted review
Datrix Training logo

Reply from Datrix Training

Thanks for your review Ann! It's good to hear the trainer made this an enjoyable experience for what is a very intense course. Congratulations on passing your PRINCE2!

Rated 4 out of 5 stars

Excellent tutor in [Name]

The course was intensive, and would have benefitted from the course manual being given out about a month in advance. A 300 page manual is too much to accommodate from scratch in one week. The lecturer I had was superb. [Name] was extremely knowledgeable on the subject, and is a former examiner. Exam practice is key if you are to pass this subject, so the course would have been better if you could have gone through the manual in advance and used the week to go over past papers. The lecturer was the main reason I passed the Prince2 course, along with 5 days of very hard work.

May 18, 2012
Unprompted review
Rated 3 out of 5 stars

Average Instructors in bad ambiance

There are 2 main things I look for when I take on a new training for certificates:
1) The quality of the istructor and how much I learn from them
2) The ambiance (training room, presentation methods, ... etc.)

You were let down in both areas for me and some of your competitors may be a bit more expensive on the price but provide a far much better service. In future, I will not choose you again neither recommend you to anyone.

May 18, 2012
Unprompted review
Datrix Training logo

Reply from Datrix Training

Dear Ahmed,

Sorry to read your comments regarding your course. We hope for all our delegates to have an enjoyable learning experience.

1) Your instructor has one of the highest pass rates in the UK for PRINCE2 Training and you achieved a very high pass score (the highest in the class) on both the Foundation & Practitioner examination. Well done.

2) The location for our London courses has been upgraded to a brand new venue at Alie Street as of May 2012.

Thank you for your comments, and thank you for attending.

Yours sincerely,

Datrix Training Customer Service Team

Advertisement
Rated 4 out of 5 stars

Wonderful Training

I really enjoyed the training provided. Datrix was a professional, interesting, thorough and personable training provider.
The only thing which would have enhanced the experience even further would be had they told me my exact mark for my exams which I requested.

May 17, 2012
Unprompted review
Rated 4 out of 5 stars

An excellent course, proficiently run by a trainer who really knew his subject.

I took this PRINCE2 Practitioner course to consolidate existing project management experience. It was fantastic and met my needs better than I could have expected. The trainer made the experience a joy through his relaxed manner and the thorough knowledge he has for the subject. The administrative side of the course had scope for improvements, though the small frustrations caused by minor gliches was mild and in no way detracted from the efficacy of the course.

Receiving my qualification was the boost I needed for my future career. I would heartily recommend this course.

May 17, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent course

The ITIL course was well presented and was not to "stuffy" it was a good learning curve delivered with knowledge and a great understanding of the material.

May 17, 2012
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional training

I thought the trainer was excellent, she was very knowledgeable and taught us in an engaging way that helped the information (which can be quite dry and boring!) to stay in our heads for the exam, and into the future. I’m glad to say that I passed both the Foundation and Practitioner exams.

May 17, 2012
Unprompted review
Rated 5 out of 5 stars

Course Very Good. Trainer Fantastic

I have to say i have found it a very difficult course to follow, but this is due to me having a brain tumour removed last year and my memory being very short. I have to say the trainer who has been with us all week has been a great help and he is very very good at his job and explains things really well. [name removed]for me is a credit to Datrix for his training areas. [name removed] knows what he his on about and you can tell he has a great passion for the job and you can tell he is very good at his job. I would recommend this training course to anyone i feel would benefit from it. A great Course and a great trainer. A credit to everyone involved in Datrix and company well set up and company who knows a good trainer when they see one. Thank you for giving me the option to come on your course and i hope to pass all my exam sooner than later. Like i say i am struggling a bit to withhold all the information but this is not down to the Project Managerment course or the trainer who is running the course. Thank you once again and wish you all the very best for the future.

February 16, 2012
Unprompted review
Rated 4 out of 5 stars

Datrix training was a commendable experience; starting with a friendly and professional registration process to quality training materials and delivery.

I enjoyed every bit of my experience with Datrix. Even when a sudden change of venue from Manchester to Preston caused an initial upset, the handling of my complaints was conducted in a very polite and courteous manner. The facilitator also demonstrated a good knowledge of the course and was an excellent time-manager.

February 15, 2012
Unprompted review
Advertisement
Rated 4 out of 5 stars

Consistently delivered in a professional and friendly manner

I have really enjoyed working with the team. They have been very accomodating, consistent in their approach and ensured that our needs were met in the most professional manner. I can only talk from a service perspective as the fee relationship is centralised but I would hope they also offered good value for money too!

February 5, 2012
Unprompted review
Rated 5 out of 5 stars

Great course, Excellent trainer

Really good trainer, learned a huge amount in a short space of time. I think other colleagues struggled and I'm certainly glad I had nothing else planned for the week but it was worth the exhaustion!
We learned, we laughed, we worked very very hard.

February 2, 2012
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look