David M Robinson Reviews 

I’m relatively new to DMR (Canary Wharf) but in the last couple of months they have been stellar. Charley has been my point of contact - no question is too silly, her manner in talking through the process of various timepieces or jewellery is perfect. Finally when I had some issues on the collection day - her and the team went the extra mile to remove the stress from me. I thoroughly recommend them :)

The assistant Callum was excellent, taking his time to explain everything about the watch, a credit to your company. Have purchased jewellery from this company for over 45 years, and the service is second to none.

Outstanding experience from start to finish with Baron at DMR CANARY WHARF. . I’ve been a loyal customer for a number of years and that relationship was genuinely valued. I was recently offered the piece I had been waiting for, which meant a great deal. The process was transparent, respectful, and completely pressurefree. This is the kind of AD you want in your corner. Five stars without hesitation.

Had a great experience at the DMR store in Canary Wharf. Charley was not only super knowledgeable but also very friendly, making my first visit there informative and enjoyable. She really took the time to answer all my questions and the level of service, professionalism and care is far beyond what I have experienced elsewhere.

Will only be shopping here from now onwards.

I have been working with both Manchester and Altrincham branches to secure an engagement ring. Arousa in the Manchester branch has been very helpful throughout the process (which has been over a month of back and forth), showing understanding and flexibility at every step, in constant communication. In both branches I was treated very well and respectfully, with no sense of rushing, which is so important when making a big investment.

The experience at David M Robinson at the Canary Wharf store was splendid. Asif had taken great care of me and made sure the experience went above and beyond. Customer service is always top notch when you visit.

Callum at DMR Liverpool went above and beyond to ensure that my purchase which was a suprise present for my wife was a available in the shop on the day. As that did not have it in stock. Champagne while we waited was a nice touch. And Callum explained everything.

I wanted a Rolex Submariner watch so much and had seen 2 in the Liverpool shop window that I really liked. I went in and was greeted by Lewis who was great and very helpful. I really wanted the Black faced Submariner, but this is very hard to get. The other watch I liked was the Blue faced Submariner, which was beautiful but more expensive. Lewis told me that one was available and I decided to buy it immediately.
I still hope to get the Black faced Sub and have put my name on the waiting list.

Amazing experience from an enquiry to purchase with DMR - special shout out to Charley who made the whole endeavour seemless!

I really enjoyed purchasing watches for me and my family in dmr Canary Wharf, Asif and the team are super helpful! Lovely suggestions and very delightful visits every time! I highly recommended other friends to visit.

I visited the DMR showroom again recently to collect a timepiece and once again the experience was exceptional ! The communication leading up to my visit, the exceptional customer service whilst there and the follow up is brilliant . The manager Bale leads a truly customer centric team and Baron who looks after me is very welcoming, has a first class knowledge of their product range and understands his customers and makes me feel valued. I can’t recommend them enough for your watch and jewellery needs.

I was dealt with Connor on Sunday, he provided a great experience while I was purchasing my Tag Carrera. No pressure from him, very polite, knowledgeable and professional. Very pleased all round. Although I was buying the watch for myself, we were in Liverpool for my partners birthday and Connor gave her a bottle of champagne- that was a really nice touch, thanks Connor.

I had a great experience purchasing my second watch from the Manchester store with Tamara. Clear communication throughout and a really nice experience in store when I collected my watch. Look forward to returning for my next one. Would highly recommend Tamara who was very knowledgable.

My father-in-law and I recently visited David M Robinson in Manchester and were looked after by Alex Broder for the purchase of 2 x timepieces.

From the moment we arrived, it felt like much more than a transaction, it was a genuine experience. Alex’s knowledge of the brand’s history and the fundamentals of the watch itself was impressive. He made everything feel special and took all steps to keep us well informed.

It’s rare to come across service that memorable. We’d highly recommend Alex and we’ll definitely be back for more.

Such a lovely atmosphere in the Liverpool store. Was made to feel so welcome and the whole experience of purchasing something was made special by Joseph.
He was so helpful and friendly and very patient with me while I made my decision.

The staff in this shop are exceptional so friendly nothing is too much trouble you definitely get the pretty woman experience!! ❤️

I have had the pleasure of purchasing several watches from Alex at DMR Manchester. The attention to detail, customer service and general experience is second to none. Alex consistently delivers an experience like no one else.

All of the staff are friendly and welcoming, and DMR Manchester make special occasions truly memorable. Can’t recommend highly enough.

I had an outstanding experience purchasing my a recent Rolex with Ben. I've dealt with him several times now, and as it was the first time, the entire process was handled with the highest level of professionalism. Ben provided exceptional service — his knowledge, attention to detail, and courteous manner made the experience seamless. He is consistently the first person I turn to for any future purchases. Highly recommended.

Excellent experience with helpful and knowledgeable staff. Charley is a credit to the organisation and I hope to re visit the store soon.