We’ve worked with Bethany from the DB Roberts team for a number of years now managing our portfolio and couldn’t recommend her services highly enough. No problem is too big or small. She makes life re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
DB Roberts Estate Agents specialise in a vast array of services, from sales and lettings, to new homes and mortgages. Branches throughout Shropshire, Staffordshire and The West Midlands.
Contact info
SY2 6LG, Shrewsbury, United Kingdom
- www.dbroberts.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional, friendly, efficient 👍
I recommend Roberts very highly. As a landlord they manage our properties very professionally, with rapid response to tenant enquires, always keeping us in the loop. Bethany Stevens at Oakengates office is my 'go to' person, keeping us up to date, managing tenancies and maintenance, and always with a friendly, cheery attitude. Brilliant 👍

Reply from D B Roberts & Partners
A fantastic service
A very efficient and professional service. As a Landlord with many rental properties the team at DB Roberts make our work life a considerably easier. We are pleased that they are now part of our team.

Reply from D B Roberts & Partners
House Sale
Adam was able to smoothly walk my Nan through her sale and achieved the asking price within just 3 days of the house being put up online.
Adam spent time explaining everything calming and effectively to my Nan who by her own admission doesn’t understand the process and Adam since the sale has taken it upon himself to assist my Nan with dealing with Solicitor whilst I live so far away.

Reply from D B Roberts & Partners
I found the experience surprisingly easy…
I found the experience surprisingly easy. They at db Roberts were always helpful and honest even if no interest shown. Always punctual whether meetings or returning calls keeping me up dated.
Definitely use them again

Reply from D B Roberts & Partners
Rental - when the tenancy isn't working
Like insurance, you only know how good a Letting Agent is when there is a problem with the tenancy. Have rented the same property via DB Roberts for nearly 20 years with few problems with changeovers, etc. Sadly the last tenant didn't fulfil the obligations of their agreement, including non-payment of rent. DB Roberts were extremely thorough with their paperwork and dealing with the tenant. They also arranged the flat clean-up and refurbishment, in a very short window, so that the property could be returned to the market within 10-days. As a private landlord, this took a huge amount of the stress away. Would suggest any landlords strongly consider take out the rent guarantee and insurance, as getting property returned is only getting more complex

Reply from D B Roberts & Partners
Great service
Delt with by Adam
Excellent communication
Professional service
Helped me find the right home through great product knowledge and recommendation

Reply from D B Roberts & Partners
Tia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.

Reply from D B Roberts & Partners
Very efficient
Very efficient, got our house on the market in days and sold within just over a month getting the asking price. Always kept us in the loop with updates definitely would recommend.

Reply from D B Roberts & Partners
Viewing and placing an offer
Very helpful on the phone , quick to phone back and confirm everything. Would happily contact DB Roberts Shrewsbury again . Emily was efficient and helpful

Reply from D B Roberts & Partners
DB Roberts Rental
DB ROBERTS have been managing my rental for some years now and have been very helpful in advising on rental matters
I have found the team, particularly Nicole, very approachable and easy to deal and I thank her for trying to get matters dealt with quickly and efficiently.

Reply from D B Roberts & Partners
Straight forward and friendly
Nicole and the team at DB Roberts are always super friendly and approachable, and have been right from the start.
Everything has been straightforward and hassle free as tenants, it's easy to get a hold of them when you need to and communication is a breeze.

Reply from D B Roberts & Partners
Super friendly service
Bethany is always available to take my call, friendly and proactive. Excellent service all round, thank you.

Reply from D B Roberts & Partners
DB Roberts always give me great service
DB Roberts always give me great service. I let out two properties and they give me the confidence that they find the right tenants for both properties without delay.
My properties have been in their hands for about 10 years now and they have not let me down thus far.

Reply from D B Roberts & Partners
Nicole is always friendly and polite
Nicole is always friendly and polite. She is able to organize contractors and tenancy agreements and remedy any issues arising as required.
Sometimes we have had more serious issues with one property at which point Nicole consulted with a senior team member and proceeded to resolve the issue in a capable manner.
This shows that Nicole is able to work effectively both as a team member and independently. She is further able to liaise with a diverse range of people in a pleasant manner.

Reply from D B Roberts & Partners
Excellent service!
Nicole from DB Roberts in Oakengates looks after my rental property. The service that Nicole provides is excellent - I am kept up to date with anything related to my property, any questions that I have are delt with promptly and I am extremely happy with the service provided - thank you!

Reply from D B Roberts & Partners
Exceptional and Efficient Service
The team at DBRoberts throughout the sale of my property have been exceptional and completed all work to the highest of standards.
Emily Little, was very professional when handling the matter of negotiating the sale of my property and helped support my understanding of the process. Steve Dunham was also excellent when it came to marketing my house and providing me with all the information on the sale, explaining all the key areas and completing all required jobs swiftly ensuring the sale proceeded quickly and efficiently. I'd like to thank the team at DBRoberts for their hard work. I would 100% recommended to anyone requiring an Estate Agent In Shrewsbury.

Reply from D B Roberts & Partners
Emily was helpful and pleasant as well as being efficient
Emily was helpful and pleasant

Reply from D B Roberts & Partners
Great Friendly Service
I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.
The staff are always so polite and…
The staff are always so polite and helpful. Any questions are answered promptly and honestly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







