Direct Global Reviews 

better contract, quickly and conveniently arranged.

I've been using Direct Global for a number of years and have always found them to be very helpful. The energy industry is volatile and very difficult to navigate. Direct have gone over and above expectations on several occasions, their industry knowledge is invaluable. 'Client queries' always reply within an acceptable time frame and pursue issues until they are resolved. I have no plans to move our business elsewhere.

Jack was really helpful, very informative and great at explaining things. Would highly recommended.

Dean Hardy from Direct Business Solutions is incredibly helpful. He fully understood our needs. His professionalism is outstanding, and his customer service was great. I appreciate her support and would highly recommend him.

The representative for Direct Global, Finlay Richardson, was very knowledgeable, he fully explained everything they could do for our company and sought out the best possible deal available. The follow up from signing the contracts has been excellent. Great company to do business with.

Very professional service from both Callum and Joseph.
They both had a genuine want to reduce our energy bills and have done so in a very clear and transparent way.

Emma helped me access my gas bills on the portal. She liaised with the gas company and was very quick and efficient in helping. Very professional. Thanks so much for your support.

Estelle & Alex
The process of reviewing our energy needs was simple & efficient. Both Estelle & Alex were a delight to work with, I would recommend this business for any future changes

Helped us update change of owner details with current supplier, securing a refund because the supplier caused a delay. Then obtained lower prices with a new supplier. Very helpful service by Ashley and Tom.

Nicola at Direct Business Solutions is always really helpful and responds to any queries I have promptly.

Always a pleasure to deal with Direct Global for our energy contracts. Jonathan Davies has been incredibly helpful, professional and he explains everything in detail, in language that I understand. For myself, there has to be a complete level of trust in the person I deal with and I have no hesitation in recommending Jonathan and Direct Global.

Nicola from Direct Business Solutions is always helpful. She takes the time to listen and understands what we need with whatever query we have had. Very knowledgeable, professional and a brilliant Customer Service. This is the reason we have been with them for the last 6 years.

The team I spoke with were fantastic, they offered simple to follow advise, explained everything in simple detail, and offered great value green energy solutions.
Great customer service and a friendly no hassle transaction.

Liam Turner & Richard Wright helped me so much .. we have brokers ringing ALL the time and it can become very confusing when you have more than one building (start/end contract info etc) these guys listened to my concerns sorted out all our energy contract - calmed my fears when I thought I'd made a mistake and just sorted the whole energy contracts for me - we are a small community charity and don't have huge funds for the ever increasing fuel bills.. I really appreciate their help and feeling like they have my back amid what can seem like such a dog eat dog environment- these guys have really helped us to get our contracts in order and with them all being under their care we have no need to chat/talk to any of the other 100's of brokers who call daily - thanks guys I really appreciate you and all your efforts - GREAT JOB

We’ve recently been working with Estelle and Alex at Direct Business Solutions and I can honestly say their first-hand knowledge of the complicated and often frustrating world of utilities, meters, usage and billing has been invaluable.

They have expertly guided us towards better deals, clearer understanding of our contracts and a much more efficient way of managing our utility systems overall.

What can often feel like a minefield has been made far simpler thanks to their knowledge, responsiveness and support throughout the process.

Would highly recommend Estelle and Alex to any business looking to improve control, costs and efficiency around their utilities.

Good service, pleasant disposition

Megan and Ben were very helpful in renewing our gas contract. Everything was done speedily and effiently.

Very friendly and made the whole process easy to understand

Very pleased with all my interactions here. Very approachable and knowledgeable. Our agreed contract is actually in the future so I had a lot of questions for Craig and he was able to answer my queries and also emailed to confirm. As it is a future contract I am hoping all comes good but we have done our homework.
At this point I would 100% recommend this company.

The cold calling is ridiculous!!! Daily and won’t take no for an answer. I’ve asked multiple times for them to stop ringing Yesterday I said no very politely, put the phone down and “David” RANG BACK and had a go at me. I was not polite. No means no. Whether that’s a cup of tea, an energy contract, or whatever’s on offer. No means no. End of.