Deakin's Plumbing & Heating LTD Reviews 

176
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the service, noting that engineers arrive promptly and handle complex plumbing repairs with remarkable skill. Clients deeply appreciate the clear communication maintained throughout the entire process, as technicians thoroughly explain every single step of the work being performed. Some people also felt that the new boiler installations and routine annual services were completed efficiently, ensuring systems operated perfectly without experiencing any disruptions. Reviewers frequently mentioned that the working teams consistently respected their home environment by protecting floors and leaving every area exceptionally clean.

What people talk about most

Service

Consumers find service to be exceptionally positive, frequently praising the polite, tidy, and knowledgeable... See more

Staff

Customers consistently note positive experiences with staff, frequently praising engineers for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Issues with toilet flush. Alex from Deakins performed a great service and repaired my toilet. He was very professional and friendly. He showed and explained every step along the way as t... See more

Rated 5 out of 5 stars

I contacted Deakins to install a full central heating system. New boiler. Copper pipes, radiators, so not a 1 day job! 5 days later, work completed to a very high standard. Neil and Riley... See more

Rated 5 out of 5 stars

I had Deakins replace a combination boiler located in my loft. From first contact through to completing the job Deakins were extremely professional and great to deal with. On the day the plumbers we... See more

Rated 5 out of 5 stars

They are the best in the land at everything and in every way from start to finish . We run property and have had one duff engineer after another over the years but thankfully now I found Deakins who h... See more


Company details

  1. Boiler and Heating Service

Information provided by various external sources

“With Domestic & Commercial Clients across the North West our business was built on hard work, professionalism and commitment to remaining at the forefront of technological advances in Plumbing and Heating. Our team has been handpicked and trained to the highest standards in order to offer an extremely skilled level of plumbing and heating services. We pride ourself on our honesty, reliability and quality.” (Managing Director)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

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No recent history of asking for reviews

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4.7

All reviews

(176)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Muz came to service the boiler and hot…

Muz came to service the boiler and hot water cylinders, so polite and efficient. Informed us what he was doing and why. He is a credit to the company, one of the nicest young men you could meet and certainly knows his job.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Service

Service
Had a burst valve on radiator,Deakins responded asap and engineer sorted same day. Needed to move same radiator along wall,same engineer returned within week to complete this task. Both engineer and Company first class response and work…extremely efficient,would highly recommend.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

can't recommend in good faith

I was charged 3.5 hours labour for their engineer to replace a sink trap, cut a hole in the ceiling and fail to locate a pipe that was suspected to leak. I called multiple times to complain about this and received a nasty attitude from a woman on the phone despite initially agreeing with me that 3 hours for pipe location is egregious. if their engineer is willing to waste their time and my money, then I simply will never use them again. absolutely do NOT ask for any type of troubleshooting, explicitly ask for the tasks you need and monitor the engineer at all times, as they are not helpful or cooperative in that way. I have more money than sense so I paid out in full £322- so be aware

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

WOULD HIGHLEY RECOMMEND

We have used Deakins a few times, and can honestly say they are the best . would not try anywhere else
Alex came to to do a job, and was great, punctual and polite and did a fantastic job, even though it was heavy rain , involved work outside part of the time. would recommend

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service.

Issues with toilet flush.
Alex from Deakins performed a great service and repaired my toilet.
He was very professional and friendly.
He showed and explained every step along the way as there was quite a bit to repair.
Work completed to a high standard. Attention to detail.
Good communications via text.
Excellent time management.
Very organised and cleaned and cleared up after the work was finished.
Thankyou Alex for going above and beyond.I am very happy with the outcome.
I definately recommend Deakins.
Thankyou.
Julia Samuels.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, professional and flexible. Job delivered on time. The text message notifications were great communication.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

They are the best in the land at…

They are the best in the land at everything and in every way from start to finish . We run property and have had one duff engineer after another over the years but thankfully now I found Deakins who have a reliable efficient bang on cost worthy team. In fact I think I will erase this because I really want them all to myself .

October 21, 2025
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Rated 5 out of 5 stars

Very professional

Deakins came to do some pipework for me. Both guys who came were very pleasant and professional. Did a great job and respected my property. Would definitely recommend. Thank you.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Rang up about smoke alarm that bleeped even though battery had been changed.
Lady on phone was organised
Engineer Ian came out , sorted smoke alarm
I also had my toilet fixed by Joseph
Great company would recommend

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Installation

I had a new boiler installed by Neil Dawson from Deakins Plumbing & Heating and the service was great from start to finish. Despite one of the installation days being the hottest day of the year, he remained professional, patient and focussed throughout the job.
The installation was done to a high standard, everything was explained clearly and Neil made sure the system was working before leaving. He also left everything clean and tidy which I really appreciated.

June 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Deakins's Plumbing and Heating once again

We cannot recommend Deakin's Plumbing and Heating highly enough. Neil came to fit a new boiler for us today and the job was completed, efficiently, professionally and our home was left neat and tidy too. Neil, as an individual, was so polite and helpful.
There is a wonderful ethos within the company and they deserve every success.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was recommended with our daughter who…

I was recommended with our daughter who had a boiler installed back in December, the quotation was accepted , and the work began as planned all went to plan as Neil Dawson did all the work ,(clean and tidy )
Just a little hiccup which always happens on a Friday
losing boiler pressure but it all got sorted on Monday
just a little leak on the pipework in the hallway, but life is never smooth sailing, at the end of the day a good professional job done.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Easy to arrange a quote, which was very reasonable. Boiler moved,work carried out to a very high standard. Neil Dawson,the engineer, was very friendly ,polite and knowledgeable. Tidied up after himself,and did an all round brilliant job.Highly recommended.

February 27, 2025
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Rated 5 out of 5 stars

Great work by Deakins

From the initial quote from Chris who was very pleasant & helpful & put no pressure on us whatsoever - to being fit in promptly when our Boiler broke completely on Xmas Eve.
And a massive thank you to Engineer Neil & Luke his helper !
Neil (& Luke) were so helpful , nothing was too much trouble, & Neil answered all our many questions & is very knowledgeable.
They both worked extremely hard, we’re very pleasant people & left everything tidy & clean - we would use again without hesitation.
Thanks for all your hard work Neil & Luke.
Bob & Audrey

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Annual Gas Boiler & Fire Service

Muz was punctual and carried out his tasks in a professional manner whilst being polite and discreet. He was very thorough with the service and ensured that everything was left tidy afterwards. It is the second time that we have benefitted from Muz's skills and we would highly recommend him.

Dee

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Professionalism – Highly Recommend!

I recently had the pleasure of having three engineers from Deakin’s Plumbing and heating attend my property over the past two weeks to carry out some work. I can’t recommend them highly enough!

All three were an absolute credit to the company—extremely polite, friendly, and helpful. They took the time to explain everything they were doing, how they were doing it, the results, and what would happen next. Their workmanship was outstanding, and they left everything so tidy, it was like they had never been there.

I’m genuinely impressed with their professionalism and attention to detail. A fantastic experience from start to finish!

September 27, 2024
Unprompted review

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