Decoris Diamonds  Reviews 

860
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff for making every visit feel personal and stress-free. People frequently mention that the custom jewellery and rings exceed expectations with their stunning craftsmanship and flawless quality. Some reviewers were happy with the remarkably quick turnaround times, noting that orders are completed efficiently even under tight deadlines. Consumers also noted the transparent guidance on materials and the excellent aftercare support that builds lasting confidence. Buyers feel that the business offers fantastic value for money alongside a smooth and enjoyable purchasing journey from start to finish.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the exceptional... See more

Staff

Customers consistently note positive experiences with staff, highlighting their extensive knowledge,... See more

Service

Clients share positive opinions on service, consistently describing their experiences as exceptional and... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and flawless... See more

User experience

Users describe positive interactions with user experience, highlighting seamless and enjoyable journeys from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mursalin and his team are amazing! We are repeat customers and this is all down to his personalised experience. From our first interaction with him we knew he would provide us with what we visio... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with Decoris Diamonds, I've been shopping and recommending them for years now. Easy to deal with, honest, trustworthy, and transparent. Which is why they are always the firs... See more

Company replied

Rated 5 out of 5 stars

Decoris brought our vision to life, creating my dream ring alongside a stunning ring for my fiancé. The attention to detail, precision, and artistry in both pieces is remarkable. The process was seaml... See more

Company replied

Rated 5 out of 5 stars

Amazing team, fantastic attentive service and we are extremely delighted with the platinum family ring they designed and made for our son's 21st. Would highly recommend using Decoris. First class serv... See more

Company replied


Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Designer
  5. Jewellery Manufacturer

Written by the company

Our expert team of gemologists at our Canary Wharf office are committed to crafting exquisite engagement rings, wedding rings and fine jewellery to the highest quality, tailored especially for you. From diamond engagement rings and wedding bands, to delicate pendants and diamond earrings, our jewellers meticulously and lovingly hand make each piece to last a lifetime.


Contact info

5.0

Excellent

TrustScore 5 out of 5

860 reviews

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5.0

All reviews

(860)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Decoris Diamonds

Great experience with Decoris Diamonds. I discovered the company by chance - lovely quiet showroom made it very easy to discuss the kind of ring i wanted, with lots of samples and examples to look at. Having previously spent time browsing in Hatton Garden, this was a far nicer experience. The whole process was easy - CAD designs were sent to me in a couple of days to approve, and the ring was made beautifully and within deadline. The workmanship is fantastic and I am delighted with teh result.

December 1, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! We're so glad you had a great experience with us and are happy with the final ring. We truly appreciate your kind words about our service and workmanship!

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Rated 5 out of 5 stars

10* experience

10* experience. Thank you for helping me choose my 1st diamond and 10 year anniversary gift for my wife. They give the best guidance and advice and thank you for your patienc.

November 26, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We're so glad we could help you choose the perfect 10th anniversary gift. Your appreciation means a lot to us!

Rated 5 out of 5 stars

I can’t recommend Decoris Diamonds…


I can’t recommend Decoris Diamonds enough! From start to finish, they went above and beyond to make the experience of choosing wedding rings for me and my wife truly special. As a close friend, I already knew they were passionate and dedicated, but experiencing it firsthand was another level. They took the time to understand exactly what we wanted, offering guidance without any pressure, and the result was absolutely stunning—rings that we will cherish forever.

Decoris Diamonds made sure that every detail was perfect and showed genuine care at every step. Their expertise and personal touch transformed the entire process into a memorable journey. If you’re looking for high-quality craftsmanship paired with a warm, personalized service, you can’t go wrong with Decoris Diamonds. Thank you for making such an important part of our wedding unforgettable!

October 29, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you so much for your heartfelt review! We're honored to have been part of such an important journey for you and your wife. Your trust and appreciation mean the world to us, and we're thrilled you're happy with your rings!

Rated 5 out of 5 stars

Decoris diamonds are the best at what…

Decoris diamonds are the best at what they do. Their service compares to no other, we were dealt with professionally but also on a personal level which made our experience so unique. From the moment we visited we were extremely happy with their customer service, how attentive and helpful they were in the overwhelming process of creating a perfect ring. We purchased an engagement ring, wedding band and men’s band and they made our vision come to life. Since then I have recommended this place to anyone looking to get married in the future. You will 100% be happy with your purchase!

November 12, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for such a heartfelt review! We're honored to have been part of your special journey and thrilled we could bring your vision to life. Your recommendations mean the world to us!

Rated 5 out of 5 stars

Quick and efficient customer service…

Quick and efficient customer service and excellent outcome with resizing my wedding rings. Came back shinier than before and the customer service during the appointment was the best. Will defo go back and will recommend to others.

November 7, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your great feedback! We're so glad you're happy with the resizing and shine of your rings. We look forward to helping you again and appreciate your recommendation!

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Rated 5 out of 5 stars

Highly Recommend Decoris!!!

From start to finish the service and communication has been 10/10! Brother at Decoris really knows what he’s talking about and gets into detail with you about every aspect of it! After the consultation you definitely feel like a diamond specialist yourself!
Alhamdulilah by far the best experience I've had. Quality and the finish on the diamond and the platinum ring is exceptional! Thank you!!!

June 6, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We're thrilled you had such a great experience and feel confident in your knowledge of diamonds. Your satisfaction with the quality means a lot to us!!

Rated 5 out of 5 stars

Band ring

My husband bought me a diamond ring for our 10th year wedding anniversary, and I’ve just bought a matching band. I must say, both rings are beautiful and complement each other!

Thank you Decoris.

October 30, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for sharing your special milestone with us! We're delighted the rings complement each other beautifully. Congratulations on your 10th anniversary!

Rated 5 out of 5 stars

The best customer service

The best customer service you will receive! An amazing service, and they really take time to explain the process, make you feel comfortable, and are very accommodating. I recommend Decoris Diamonds a thousand percent! They really go above and beyond in all areas and are dedicated to delivering excellent quality.

November 1, 2024
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Reply from Decoris Diamonds

Thank you for your fantastic feedback! We're so glad you felt comfortable throughout the process and appreciated our dedication. Your recommendation means the world to us!

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Rated 5 out of 5 stars

Amazing Customer Service

The service from Decoris Diamonds is unmatched. They go through each part of the ring with so much detail allowing you to try on samples with different diamond styles to really know what you want. For someone who knew nothing about diamonds before they were so informative. Their communication after the first appointment up until collection date was exceptional. They were recommended to me though a friend and have now recommended so many friends and family members to go to them for their rings! Could not recommend them enough!!

October 31, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your amazing feedback! We're thrilled to hear you had such a great experience and appreciate your trust in us. Your recommendations mean the world, and we’re honored to have helped you find the perfect ring!

Rated 5 out of 5 stars

Great Customer Service

I had no clue about dimonds or engagement rings but Mursalin took the time to talk me through the process, diamond types, the market in general, etc.

I had no clue what I wanted, but we got the the right ring fairly smoothly.

May 23, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We're so glad Mursalin could guide you through the process and help you find the perfect ring. It was a pleasure working with you!

Rated 5 out of 5 stars

Excellent service and knowledge

Excellent service. Everything was well explained and very informative, this made it easy for us to select our ring designs. Thank you for your help and service.
Highly recommend!

October 19, 2024
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Reply from Decoris Diamonds

Thank you for your wonderful feedback! We're glad the process was easy and informative for you. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Great service and knowledge

I had a fantastic experience at Decoris Diamonds! The staff provided exceptional care and went above and beyond to help me pick out the perfect diamond ring for my girlfriend (now fiancée!). Their knowledge and suggestions were invaluable, making the whole process smooth and enjoyable. On top of that, they offered great prices and even helped me choose a lovely pair of earrings for her birthday. The customer service was outstanding, and I truly felt they valued me as a customer. I highly recommend this place for anyone looking for beautiful jewelry and top-notch service. Thank you for making these special moments even more memorable!

October 10, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We're thrilled to have helped make your special moments even more memorable. It was a pleasure assisting you, and we're glad you enjoyed the experience. We're here anytime you need!

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Rated 5 out of 5 stars

Amazing service

Amazing service
Lovely people
10/10 quality and very reasonable prices

September 6, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for the wonderful feedback! We appreciate your support!

Rated 5 out of 5 stars

Highly Recommended

I was recommended Decoris Diamonds by a friend and I am very pleased with the service I received. Very professional and helpful from the start, gave lots of good advice and tips and helped me customise my ring exactly how I wanted it. Excellent customer service and had my ring ready before the due date despite the tight deadline

October 7, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind review! We're glad you enjoyed the experience and that we could meet your deadline. It was a pleasure working with you!

Rated 5 out of 5 stars

I had a flawless experience when…

I had a flawless experience when searching for rings with Decoris, they were extremely accommodating and took time to ensure that my order was perfect for me. I will definitely be purchasing from them again.

October 7, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your wonderful review! We’re so glad you found the perfect ring. We look forward to helping you again in the future!

Rated 5 out of 5 stars

10 Year Anniversary Gift

Bought my wife a diamond ring for our 10 year anniversary from Decoris. The ring came out better than I expected, and my Wife's eyes lit up when she saw it for the first time. Good quality diamonds at great value. Thank you.

September 28, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind review! We’re thrilled the ring exceeded your expectations and that your wife loved it. It was a pleasure helping you find the perfect piece for such a special occasion!

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Rated 5 out of 5 stars

Decoris were amazing from the get-go

Decoris were amazing from the get-go
Initially, I was very unsure about where to go, there were a few jewellers to choose from.
However, upon the very first meeting I had with Decoris, I was certain with them.
I was very appreciative of their sincerity and kindness; they showed genuine care about the ring as opposed to feeling as though I was just another customer, which some other companies made me feel like.
I will always recommend Decoris Diamonds!

September 21, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your kind words! We're so glad you felt confident choosing us and appreciated the care we put into your ring. We’re grateful for your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

Fast and reliable🥰

Fast and reliable🥰
Working with your budget and time frame with excellent customer services

September 23, 2024
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Reply from Decoris Diamonds

Thank you for your lovely feedback! It was a pleasure serving you!

Rated 5 out of 5 stars

Amazing Experience

Amazing Experience. Came in knowing nothing about diamonds, these guys made me feel like an expert by the time I left. Exceptional quality and pride in the work they do. No Fault at all !

September 21, 2024
Unprompted review
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Reply from Decoris Diamonds

Thank you for your amazing review! It was a pleasure helping you, and we’re glad you loved the quality!

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