I really like this software. I know I see other reviews or forums online about there being better orderflow software... I could care less. The DeepCharts team has made orderflow an easy and accessible... See more
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Review summary
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What people talk about most
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Deepchart team has done a great job with an all in one Suite. No more paying for other software subscriptions and data for each one. One Subcription, one data thats all you need with Deepcharts. Also... See more
Company replied
Outstanding platform and even better support. I've been using Deepchart for my Nasdaq (NQ) orderflow trading, and the depth of the tools — footprint, volume profile, delta, and now the MBO-based... See more
Company replied
Hands down the best support staff of any platform I have ever used. On par with ToS’s pro desk before they went CS. Have never had to wait, VIP support connection is almost always under a minute unles... See more
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Company details
Written by the company
We provide serious traders the best tools to analyze orderflow, trade smoothly, track trading metrics, backtest deeply and enforce sustainable risk management. Footprint charts, Volume Profiles and Big Trades are only some of the very powerful analytical tools we provide. We collaborate with the best traders and researchers in the world to provide powerful proprietary studies such as IVB and DeepEffort and many others. Our softwares are used in institutional and proprietary trading floors all over the world and can seamlessly connect to all major futures exchanges, brokers and modern "prop-firms" through DxFeed, Rithmic and CQG. All our softwares and technologies are powered by Volumetrica Trading.
Contact info
4.6
Excellent
254 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 month
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Awesome support
Awesome support, 24/27 - 7, remote pc control and never give up once there is an issue.
May 28, 2026
Unprompted review
Reply from deepcharts™
Thank you for taking the time to share your experience, Maximilien.
We're delighted to hear that you've had such a positive experience with our support team. Providing fast, hands-on assistance when traders need it most is something we take great pride in.
Whether it's a quick question or a more complex technical issue, our goal is always to stay engaged until a solution is found.
Thank you for your trust and support — it means a lot to the entire team.
The DeepCharts Team
Normally I dont write any Reviews
Normally I dont write any Reviews, but this Is really crazy... Software is crazy good, we dont even gotta talk about that, but the customer service is literally insane.. Instant replies and Kindness + Respect.
May 1, 2026
Unprompted review
Reply from deepcharts™
Hi C-K,
thank you for taking the time to leave a review — especially if it’s not something you normally do. That genuinely means a lot to us.
We’re very glad to hear that both the platform and the customer support experience have stood out for you. Providing fast, respectful, and genuinely helpful assistance is something we care deeply about.
Thanks again for your trust, support, and kind words.
The DeepCharts team
Excellent platform
May 27, 2026
Reply from deepcharts™
Hi Sanjin,
thank you for your feedback and support, we truly appreciate it.
We’re very glad to hear that you’re enjoying the platform.
Thanks again for your trust.
The DeepCharts team
I love the product so far
I love the product so far. The support team has been extremely responsive. I am getting great insight on using DOM as I have been a price action trader. Great experience overall.
May 26, 2026
Unprompted review
Reply from deepcharts™
Hi Rommel,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that you’re enjoying the platform and that the support team has been responsive throughout your experience.
It’s also great to know that DeepDOM has been helping expand your perspective coming from a price action trading background. Combining execution tools with a deeper understanding of order flow is exactly the kind of progression we aim to support.
Thanks again for your trust and support.
The DeepCharts team
My Deepcharts support experience
My experiences with the Deepcharts VIP customer support has been uniformly satisfying. I have extensive experience interacting with the support staff of other trading platforms, and while some are good, the Deepcharts team beats them all. I usually get a clear answer to my question or issue quickly; for the more challenging cases the support rep will deep dive, stay with the problem and call in necessary resources until resolution is achieved. This is the way EVERY tech support operation should be run--very knowledgeable, highly effective and unfailingly courteous.
May 26, 2026
Unprompted review
Reply from deepcharts™
Hi Borges,
thank you for taking the time to share such detailed feedback regarding your experience with the DeepCharts VIP support team.
We truly appreciate your perspective, especially coming from someone with extensive experience interacting with support teams across multiple trading platforms.
Providing clear, efficient, and respectful assistance — while staying committed to resolving even the more complex issues — is exactly the standard we aim to maintain every day.
Your recognition of the team’s professionalism, persistence, and technical knowledge genuinely means a lot to us, and we’ll make sure your feedback is shared internally with the entire support staff.
Thanks again for your trust, support, and kind words.
The DeepCharts team
anish pujari was very helpful with…
anish pujari was very helpful with helping me setup my dxfeed problem was fixed immediately love it
May 26, 2026
Unprompted review
Reply from deepcharts™
Hi Thabo,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that Anish was able to help you resolve your dxFeed setup issue quickly and efficiently. We’ll make sure your kind words are shared with him.
Thanks again for your trust and support.
The DeepCharts team
The king of them all
i really love deepcharts. it has many positives. great platform for optimal execution. their support is working around the clock and sort your query straight away, particular shout out Siavash Ebrahimi, top guy! But i think their beta versions have a lot of bugs so dnt use the beta ones. overall i am very happy, this is by far the best trading software of them all.
May 25, 2026
Unprompted review
Reply from deepcharts™
Hi Ali,
thank you for taking the time to share such detailed and balanced feedback.
We’re very glad to hear that DeepCharts has had such a positive impact on your trading workflow and execution experience, and that the support team has consistently been able to assist you quickly whenever needed.
We’ll also make sure your kind words are shared with Siavash.
At the same time, we appreciate your honest note regarding beta versions. Early-access builds are designed to introduce new features and improvements more rapidly, but they can naturally include instability while being refined and tested further. Feedback like yours is extremely valuable in helping improve them over time.
Thanks again for your trust, support, and thoughtful perspective.
The DeepCharts team
i was truly lost before i came across…
i was truly lost before i came across this site and was gussing my trades but now thanks to deep chart and dom i finaly have a clear prosses that beats the phycology part out that i know it works with proof of bluprint and foot print thank you guys soo much for the tools and showing us how to use it
May 25, 2026
Unprompted review
Reply from deepcharts™
Hi Aria,
thank you for sharing such an honest and personal experience.
We’re truly glad to hear that DeepCharts and DeepDOM helped bring more structure, clarity, and confidence to your trading process. One of the main goals behind the platform and educational content is exactly that: helping traders move away from guessing and toward a more objective, data-driven understanding of the market.
It’s also great to know that the footprint and blueprint tools have been valuable in helping you build that confidence through real market information rather than emotion alone.
Thanks again for your trust, support, and kind words.
The DeepCharts team
Easy to understand and use
May 25, 2026
Reply from deepcharts™
Hi Ahmad,
thank you for your feedback, we truly appreciate it.
We’re glad to hear that you find the platform easy to understand and use. Creating a smooth and intuitive experience is something we care deeply about.
Thanks again for your trust and support.
The DeepCharts team
Best support i ever have the support…
Best support i ever have the support is fast good and give strait informations for fast results my supporter was (Anish Pujari)
May 25, 2026
Unprompted review
Reply from deepcharts™
Hi Maximilian,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that you had such a positive experience with the support team and that Anish was able to assist you quickly and clearly. We’ll make sure your kind words are shared with him.
Thanks again for your trust and support.
The DeepCharts team
they were straight to the point
they were straight to the point, they knew what they were talking about, no fluff, it was great to get actual answers
May 25, 2026
Unprompted review
Reply from deepcharts™
Hi Peter,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that the support experience was clear, direct, and genuinely helpful. Providing practical answers without unnecessary back-and-forth is something we strongly value.
Thanks again for your trust and support.
The DeepCharts team
They are alway quick and effecient in…
They are alway quick and effecient in helping their customers, I love It !
May 24, 2026
Unprompted review
Reply from deepcharts™
Hi Norman,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that you’ve had such a positive experience with the speed and efficiency of the support team.
Thanks again for your trust and support.
The DeepCharts team
Reply from deepcharts™
Hi Yosef,
thank you for your feedback, we really appreciate it.
We’re glad to hear that you’re finding the platform useful and that your experience has been positive so far.
Thanks again for your trust and support.
The DeepCharts team
DeepCharts is already a highly capable…
DeepCharts is already a highly capable platform, and its current trajectory makes it clear that the next one to two years will bring even more refinement and power. The development pace is serious, the updates are meaningful, and the foundation being built is far stronger than what most competitors offer.
The negative reviews complaining about “lags” and “bugs” are overwhelmingly from users with unstable operating systems or extremely weak hardware. I am running 64GB RAM, a last‑generation Ryzen R9, HP Omen, on Wi‑Fi, and I have not encountered a single performance issue. No delays. No crashes. No instability. The platform performs exactly as intended. The difference is simple: my system is clean, modern, and properly maintained.
Regarding refund complaints, the terms and conditions are publicly available and clearly written. Any responsible customer reads what they are agreeing to before purchasing software. This is standard business practice and a necessary protection against misuse and unrealistic expectations.
DeepCharts is strong now and will only improve. The platform is not the problem. The loudest critics are exposing the limitations of their own systems, not the limitations of the product.
May 24, 2026
Unprompted review
Reply from deepcharts™
Hi Mr. Dimitrov,
thank you for taking the time to share such a detailed and thoughtful perspective.
We truly appreciate your recognition of the work, development pace, and long-term vision behind DeepCharts. Building a professional trading platform while continuously expanding its capabilities is a demanding process, and feedback from experienced users who understand both the technical and operational side of trading environments is extremely valuable.
We also appreciate your balanced perspective regarding system performance and infrastructure requirements. Real-time market analysis platforms processing large amounts of live data naturally depend on many external variables, including hardware configuration, operating system stability, data feeds, and local environment quality.
Most importantly, we’re very glad to hear that the platform has delivered a stable and performant experience within your workflow and setup.
Thank you again for your trust, support, and for taking the time to share such constructive feedback with the community.
The DeepCharts team
Deep Charts makes powerful
Deep Charts makes powerful, institution-level tools accessible to everyday traders — without the steep learning curve. The platform is graphically polished and genuinely easy to navigate.
May 21, 2026
Unprompted review
Reply from deepcharts™
Hi Alex,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that you value the balance between professional-grade functionality and ease of use. Making advanced trading tools accessible without overwhelming the user experience is one of the core goals behind DeepCharts.
It’s also great to know that you appreciate the platform’s interface and overall usability.
Thanks again for your trust and support.
The DeepCharts team
im using their software for a while now…
im using their software for a while now and i can say that its awesome ,it includes all the features that you need and the support is outstanding !
May 23, 2026
Unprompted review
Reply from deepcharts™
Hi Yordan,
thank you for your feedback and continued support, we truly appreciate it.
We’re very glad to hear that the platform has been meeting your needs and that your experience with the support team has been positive as well.
Thanks again for your trust and for being part of the DeepCharts community.
The DeepCharts team
Reply from deepcharts™
Hi Norbert,
thank you for your feedback, we really appreciate it.
We’re glad to hear that Anish was able to assist you quickly and provide a positive support experience. We’ll make sure your message is shared with him.
Thanks again for your trust and support.
The DeepCharts team
Thank You Anish for your support.
May 22, 2026
Unprompted review
Reply from deepcharts™
Hi Vishvajeet,
thank you for your feedback, we truly appreciate it.
We’re glad to hear that Anish was able to help you and provide a positive support experience. We’ll make sure your kind words are shared with him.
Thanks again for your trust and support.
The DeepCharts team
Reply from deepcharts™
Hi Travis,
thank you for your feedback, we truly appreciate it.
We’re very glad to hear that Mobin was able to assist you with patience and kindness throughout the process. We’ll make sure your message is shared with him.
Thanks again for your trust and support.
The DeepCharts team
I’ve been using Deepcharts since October 2025... its mindblowing
I’ve been using Deepcharts since October 2025, and after trying platforms like NinjaTrader, MetaTrader, cTrader, Thinkorswim, and several web-based platforms, I can confidently say this is the most user-friendly trading platform I’ve ever used.
The indicators, order flow tools, and the quality of data available have completely changed the way I trade and make decisions. Everything feels designed for serious traders who actually need speed, clarity, and precision.
One of the biggest differences is the support team. They are available 24/7 and have always been there whenever I’ve had questions about the platform, data feeds, or indicators. That level of support is rare nowadays.
The educational content alone — especially around order flow and how to properly use the indicators — is worth far more than the subscription cost. It’s not just a platform; it’s an ecosystem that helps traders improve.
If you want to trade professionally, you need professional tools, and Deepcharts is exactly that. At this point, I honestly can’t see myself going back to older platforms unless something significantly better is created in the future.
May 21, 2026
Unprompted review
Reply from deepcharts™
Hi Roman,
thank you for taking the time to share such a detailed and thoughtful review.
We truly appreciate your perspective, especially coming from someone who has experience with several well-known trading platforms over the years.
It’s great to hear that you value the usability, order flow tools, data quality, and overall trading experience provided by DeepCharts. Creating an environment focused on speed, clarity, and precision for serious traders is exactly what we strive for.
We’re also very glad to know that the support team and educational content have made a meaningful difference throughout your journey.
Your description of DeepCharts as an ecosystem rather than just a platform genuinely means a lot to us.
Thanks again for your trust, support, and for being part of the community since 2025.
The DeepCharts team
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