Defy Medical Reviews 

4,269
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 476 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the medical staff and care providers for being exceptionally knowledgeable, deeply attentive, and thoroughly supportive during their detailed consultations. People strongly appreciate the convenient telehealth format, noting that remote appointments are remarkably smooth, exceptionally helpful, and always run right on schedule. However, some customers also noted frustrations regarding ambiguous treatment options or rigid prescription methods that did not adequately suit their individual health needs. A few people also experienced occasional communication hurdles, such as missed provider calls, unreturned messages, or technical difficulties during connection.

What people talk about most

Staff

Consumers find staff to be exceptionally knowledgeable, supportive, and easy to talk to during appointments.... See more

Customer service

Users describe positive interactions with customer service, noting that representatives listen attentively,... See more

Service

Reviewers highlight positive aspects of service, noting that providers are exceptionally thorough, explain... See more

User experience

Reviewers mention positive feedback about user experience, noting they felt heard, never rushed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr was knowledgeable, patient, and thorough. Of course, they’re selling a product but this was done responsibly and ethically. That isn’t always the case with these online services, or even your local... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with my endocrinologist at Defy Medical. They took the time to answer all of my questions thoroughly and patiently, making sure I fully understood everything. I never felt rus... See more

Company replied

Rated 5 out of 5 stars

I had a great first experience with Defy Medical. Dr. Calkins was knowledgeable, thorough, and took the time to listen to my concerns and explain my options. I felt heard and never rushed. I'm looking... See more

Company replied

Rated 5 out of 5 stars

Mike is great! He's thorough, supportive, and really listens. My care has been a completely positive experience. Other staff have been super helpful whenever I've had questions and have replied to... See more

Company replied


Company details

  1. Medical Clinic
  2. also in
  3. Doctor
  4. Mental Health Service
  5. Pain Management Physician
  6. Specialized Clinic
  7. Women's Health Clinic

About Defy Medical

Written by the company

Learn About Our Clinic
Meet our Care Team
TRT for Men
BHRT for Women


Defy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you.

Our services include:
• Testosterone Replacement Therapy (TRT)
• Bioidentical Hormone Replacement Therapy (BHRT)
• Sexual Health Treatments
• Erectile Dysfunction Therapies
• Thyroid Therapy
• Peptide Therapy
• Nutrition and Supplementation
• IV Infusions
• Ketamine Therapy
• Fat Loss and Weight Management
• Aesthetic Services
• PRP Injections

Feel Better with Defy Medical.

Written by the company

Convenient and customized care.
We treat the whole patient, not just one or two symptoms. Discuss your needs with an expert provider in an extended consult via telemedicine. Then order prescribed medications online with doorstep delivery.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,269)

498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Defy Medical!

I love Defy Medical! Extremely knowledgeable and responsive to questions/concerns. I’ve recommended them to so many people because of the great experiences I’ve had with them. Highly recommend them!

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, convenient, and practitioner was very comfortable to with. I'm excited to start my change in prescription.

November 1, 2026
Rated 5 out of 5 stars

A great experience.

Michelle was easy to talk to and came across as knowledgeable and patient with every question I asked her. She was very nice and I felt listened to.

October 30, 2026
Rated 4 out of 5 stars

It went well

It went well, but I told
By here I would get an email recap. I haven’t got that yet and I am really looking forward to receiving it.

October 29, 2026
Rated 5 out of 5 stars

Corbin was great to work with

Corbin was great to work with. He took the time to review my records and ask me questions about my health to ensure that I am on only the most necessary protocol to ensure strong health.

October 28, 2026
Defy Medical logo

Reply from Defy Medical

This makes us so happy. Keep up the great work!

Rated 5 out of 5 stars

Happy 😃 …

My provider is always extremely helpful. I’m happy with Defy Medical!

October 27, 2026
Defy Medical logo

Reply from Defy Medical

So glad to hear it. Thanks for the great review!

Rated 5 out of 5 stars

Over all my experience with defy has

Over all my experience with defy has been great. After labs They got me on testosterone and estradiol. Customer service has been good. Communication is good. Provider communication good as well.

October 27, 2026
Defy Medical logo

Reply from Defy Medical

This makes us so happy. Keep up the great work!

Rated 5 out of 5 stars

Our Medical professional

Our Medical professional, Morgan, is always amazing… Incredibly helpful and gives us the best medical advice that is New Age medicine not just cookie cutter to truly improve my health and help with anti-aging!

October 28, 2026
Defy Medical logo

Reply from Defy Medical

We are absolutely thrilled to hear that you receive such exceptional, personalized care and forward-thinking guidance during your visits. Thank you so much for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

Capable and knowledgeable!

The physician was on time for the apointment, she was pleasant and professional. She's very knowledgeable and she explained everything in detail to me.

October 26, 2026
Defy Medical logo

Reply from Defy Medical

We love to hear that your visit was so thorough and professional. Thanks for the great review!

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