Very disappointing experience – I cannot recommend them
Very disappointing experience – I cannot recommend them
Review:
I had a very disappointing experience with Dehlsen & Sønner VVS .
Before their first visit, I still had hot water. After they worked on my heating system, the hot water stopped completely. They came again, but the issue was still not fixed.
Instead, they told me that “the heating system already had a problem before, and now the problem has come out, so they cannot do anything.”
Even though nothing was repaired, I received a bill for around 4152 kr.
I emailed them asking for a more reasonable bill since the problem was not solved, but they refused to reduce even 1 kr.
This was my personal experience, and based on the way my case was handled, I cannot recommend their services.
Reply from Dehlsen & Sønner VVS A/S
Vi kan ikke finde kunden, og har spurgt på yderligere oplysninger. Dette har vi ikke modtaget, og derfor bør anmeldelsen slettes.
Vi ønsker altid at indgå i dialog, og som regel er der 2 sider af sagen. Her har jeg dog ikke mulighed for at svare, når ikke jeg kan se hvilken kunde det drejer sig om.
God dag der ude / Helle