Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
How can you try this stuff Find out it is rubbish and not as described Then be told no refund for poor quality because you have tried it You wouldn’t know unless you tried it Avoid
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... See more
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... See more
Company details
Information provided by various external sources
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Contact info
United Kingdom
- sales@dentaldirect.co.uk
- www.dentaldirect.co.uk
2.9
Average
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Top marks because....
Good prices, quick service. Will use them again.
February 14, 2020
Unprompted review
10% off next order voucher now changed…
10% off next order voucher now changed to apply to first order only. Shame, probably won’t shop there again as they are only marginally cheaper than big high street stores
February 14, 2020
Unprompted review
Just a small order
Just a small order, but it was effectively executed. Thank you!
February 14, 2020
Unprompted review
The website was easy to traverse.Good…
The website was easy to traverse.Good selection of products,fair prices.Will be using the service again.
February 14, 2020
Unprompted review
Advertisement
Easy shopping
February 14, 2020
Unprompted review
Good selection of products at a very…
Good selection of products at a very good price ,also with a good delivery cost
February 13, 2020
Unprompted review
Speedy arrival
Speedy arrival! Very happy with all my products. Thank you.
February 13, 2020
Unprompted review
I’ve given this review because it’s…poor service
I’ve given this review because it’s been nearly 2 weeks and I havnt received my toothpaste that I ordered.
February 13, 2020
Unprompted review
Advertisement
Quality products at an acceptable…
Quality products at an acceptable price, delivered promptly.
February 13, 2020
Unprompted review
I only wanted 100 and 200 came
I only wanted 100 and 200 came. I wanted blue and purple came.
February 13, 2020
Unprompted review
Advertisement
Plaque off
The product requested was supplied in correct order and on time.
February 13, 2020
Unprompted review
I wouldn’t recommend
I wouldn’t recommend - this company does not go out of their way whatsoever to help you. They also allow ordering of products when they don’t have it in stock then don’t offer you a refund when they can’t get hold of it, zero rating from us. Still have our money - no order, lazy responses.
February 13, 2020
Unprompted review
Not received order yet
February 13, 2020
Unprompted review
Advertisement
Item ordered not in stock (although the…
Item ordered not in stock (although the site said it was). Still no delivery & a suggested alternative not suitable at all.
February 13, 2020
Unprompted review
good services
February 13, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.