Dental Direct Reviews 

5,066
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... See more

Rated 1 out of 5 stars

How can you try this stuff Find out it is rubbish and not as described Then be told no refund for poor quality because you have tried it You wouldn’t know unless you tried it Avoid

Rated 4 out of 5 stars

Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... See more

Rated 5 out of 5 stars

Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... See more

Company details

  1. Health & Medical

Information provided by various external sources

Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes


Contact info

2.9

Average

TrustScore 3 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(5,066)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been using Dental Direct for years

I have been using Dental Direct for years now. They have never let me down. I find their prices very reasonable and they are a friendly bunch too, should you ever need to call them. Would highly recommend.

February 12, 2020
Unprompted review
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Rated 2 out of 5 stars

Wrong item received

Ordered interspace replacement heads for my oral b toothbrush and was sent wrong type, unfortunately did not check properly when received and only realised when I recently came to use them.

February 12, 2020
Unprompted review
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Rated 2 out of 5 stars

This was my first purchase from this…

This was my first purchase from this company. I only ordered 2 items and paid 2nd class post. Nearly a week after my order I receive a message telling me that my order will take yet another 7 to 10 days. Then they recommend another product. I am not confident I will purchase from this company again.

February 11, 2020
Unprompted review
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