Paid $400 to park at Kentucky derby. According to map on their website, it was across the street. NOT, ended up in someone's back yard. The house nextdoor was only charging $20!! What a sham!!.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience! Upfront TOTAL pricing was excellent. I abandoned other sites bc of the number of steps they made you go through b4 seeing all fees associated. Tickets and seats just as promised! Do... See more
Terrible experience. They will avoid any and all request you may have for them. Do not book through them unless you want your plans to not work out as planned. I asked for my seats to be closest to t... See more
Company replied
Called before purchasing. Gentleman was very knowledgeable and helpful. Talked me into purchasing less expensive tickets than I had planned for. Only wish I would have know our seats were beside a... See more
Company details
Information provided by various external sources
Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
Contact info
West Court Avenue 100 Suite 106, 47130, Jeffersonville, United States
- 8122827673
- info@derbybox.com
- www.derbybox.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Partner
The Derby Box Team went above and beyond to make sure my experience went flawlessly. I will use them in the future without hesitation.
Broad seat locations
Broad seat locations. Tickets delivered as advertised. Good experience.
Third time I’ve use Derbybox and never…
Third time I’ve use Derbybox and never disappoint.
Easy to use but expensive
Simple to use and as advertised. Tickets arrived in plenty of time. Only reason for 4 stars; I question the price. Seems high even now after having attended the Derby.
FUN, FUN AND MORE FUN!
Tickets were as advertised! Great time for first time Derby experience.
Tickets were exactly as advertised
Tickets were exactly as advertised, received tickets next day air no charge. I would definitely use their services again
Gtreat time and great experience.
Gtreat time and great experience. We would highly recommend it.
Excellent outfit & will be using them…
Excellent outfit & will be using them in 2020.
Perfect!
Perfect! Couldn't be happier with our purchase. Very helpful company!
A Bad Call
The experience of attending the Derby was great! Race 12 not so much, Churchill Downs must be struggling financially. Payout for race 12 was just over $500k when Maximum Security was disqualified. Because of that call Churchill Downs was able to pocket $8.5 million based on the disqualification. As a first time attendant, I can only hope that attendance to future Derby’s is significant lower as a result of Saturday’s outcome. I will never return to a horse race event.
Louis Nowell
Great last minute pricing....
Great last minute pricing..... called and emailed as soon as my tickets were ready!!!!
Fast shipping and fair ticket pricing
Fast shipping and fair ticket pricing! Thanks!!
Derby Box has been great as this was…
Derby Box has been great as this was our second time purchasing tickets from them! They have great prices for great seats. We received our tickets way in advance before the event including a free uprade! We highly recommend them.
All promises kept!
All promises kept. No BS. Great seats, decent hotel and best of all, great transportation arrangements. With 150,000 Derby fans, you need a reliable operation! We got it.
The site was very easy to navigate
The site was very easy to navigate. User-friendly in ordering and my tickets were delivered to me. Can't wait to utilize them again!
Kentucky Derby tickets
Excellent personalize service. An outstanding overall experience.
Great service and fair prices.
could not have been better
Everything was great hotel shuttle tickets I highly recommend Derby Box especially if it is your first Oakes or Derby ALL fun no hassle!
I purchased my first Kentucky Derby…
I purchased my first Kentucky Derby tickets this year from DerbyBox. Didn't know what to expect, but they sent my tickets as promised in plenty of time for me to get to the event. All top notch service from DerbyBox. I would feel confident about purchasing from them in future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








