DerbyBox.com Reviews 

292
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Paid $400 to park at Kentucky derby. According to map on their website, it was across the street. NOT, ended up in someone's back yard. The house nextdoor was only charging $20!! What a sham!!.... See more

Rated 5 out of 5 stars

Great experience! Upfront TOTAL pricing was excellent. I abandoned other sites bc of the number of steps they made you go through b4 seeing all fees associated. Tickets and seats just as promised! Do... See more

Rated 1 out of 5 stars

Terrible experience. They will avoid any and all request you may have for them. Do not book through them unless you want your plans to not work out as planned. I asked for my seats to be closest to t... See more

Company replied

Rated 5 out of 5 stars

Called before purchasing. Gentleman was very knowledgeable and helpful. Talked me into purchasing less expensive tickets than I had planned for. Only wish I would have know our seats were beside a... See more

Company details

  1. Travel Agency

Information provided by various external sources

Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...


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2.9

Average

TrustScore 3 out of 5

292 reviews

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2.9

All reviews

(292)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Got our Tickets for 2019 Kentucky Oaks…

Got our Tickets for 2019 Kentucky Oaks and they were exactly what they said they would be and we were pleased with service and delivery.
The particular box was described as having a betting terminal, but be aware you have to have a PIN and account to be able to use it. Probably best to set it up ahead of time.

May 10, 2019
Unprompted review
Rated 3 out of 5 stars

Good

Good: suggesting flip flops for the long walk from drop off area to entrance.

Information on attire should be sent out as far in advance as possible as shopping for dresses in pink for Running of the Lillies in support if breast cancer awareness and other dresses or suits for Derby Day take time.

Magnificent hats are available in all hotels. No need to “make do” with internet hats.

There is a parade 5-7 p m Thurs before @the Lillies”. Streets are all blocked off. Impossible to get to your hotel downtown. Would be nuce to know that so you can have dinner rhen go to your hotel.

Pick up from hotel to Churchill Downs stops at 1 p m and resumes at 6 p m. Would be nice to know ahead of time.. or as we did, change to Sandollar transportation so we had more flexibility. We paid twice for the convenience.
Finding your ride back to the hotel is a challenge as guards keep herding you away from where you are headed and where your return ride is parked.

Pleasant surprise that Embassy suites had a photographer taking pictures at no charge in the lobby.

Good to know that the town shuts down all city tours Derby weekend . Don t plan on seeing the university campuses nor the magnificent architectural buildings except in passing.

Thete is also an app available so you can bet and order drinks. It is difficult to set up so set it up ahead of your visit.

May 10, 2019
Unprompted review
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Rated 5 out of 5 stars

Thanks

Thanks, Kelly. It was everything you promised. The Fairfield hotel was conveniently located. Pick and dropoff were great. Our seats were under cover. Yeah, because it sure did pour. Morning mimosas were delicious. A great Derby experience was had by all!!

May 9, 2019
Unprompted review
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Rated 5 out of 5 stars

Great experience but red dots hard to hit.

Great experience! Upfront TOTAL pricing was excellent. I abandoned other sites bc of the number of steps they made you go through b4 seeing all fees associated. Tickets and seats just as promised! Do wish you could click on a section (off their seating chart) and see all available seats in that section, instead of trying to tap each individual red marker. I never could see them all even using the smallest stylus.

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

Kentucky Derby 2019

Great experience. The tickets were exactly what I wanted and the parking pass was only a 5 minute walk from Churchill Downs. the tickets arrived by express mail in early April well before the Derby.

Great job!

May 8, 2019
Unprompted review
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Rated 5 out of 5 stars

Everything worked exactly as expected

Everything worked exactly as expected, arrived on time and was easy. We had a great Derby (except for betting on Maximum Security!) and I would use Derby Box again without hesitation.

May 8, 2019
Unprompted review
Rated 1 out of 5 stars

Derbybox.com was and did in fact mail…

Derbybox.com was and did in fact mail me my tickets at a timely fashion...a month before the BIG RACE...I shouldnof waiting and looked around could of gotten the same pair of tickets In same Section 225 Row M.seat 1,2 for 800 bucks 400 each instead I paid these RiP OFF Artist at Derbybox.com 1500...so not worth it and if you waited till derby day could.of.got them.at the track for.200 each..will never buy from these internet hustlers again..

May 8, 2019
Unprompted review

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