Derma Space Reviews 

1,091
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered the soonjung 2x barrier intensive cream, it arrived within three days (to sweden) and I got handwritten note and a bunch of free samples along with my order. One of which was the Purito oil... See more

Company replied

Rated 4 out of 5 stars

Quick delivery, lovely handwritten card in the package and 2 testers, which I will try on a weekend away trip. Love the rice water toner, moisturizes my skin so Well! Will buy again!

Company replied

Rated 5 out of 5 stars

I made an error when choosing the delivery option when ordering online, but Katrine from customer support was a lifesaver! She responded to me within less than a day and I got my order even quicker th... See more

Company replied

Rated 5 out of 5 stars

I use different brands for my skincare routine. When it comes to Korean skincare brands, I always find what I need on Derma Space. I've ordered multiple times from them, and will order again. Great pr... See more

Company replied

Company details

  1. Beauty Supply Store

Written by the company

Vi er mor og datter, der gerne vil udbrede kendskabet til den effektive og gode koreansk hudpleje (i daglig tale kaldet K-beauty) i Danmark. Vi har rigtig mange gode erfaringer med K-beauty. Og de erfaringer, vil vi gerne, at andre også kan få gavn og glæde af. Og så er produkterne fra K-beauty for øvrigt også rigtig gode-til-prisen. K-beauty produkterne er meget mildere mod vores hud, og er generelt meget fugtgivende, beroligende og nærende. Desuden balancerer de hudens pH-værdi, så den lettere optager produkterne. Ingredienslisten er meget nytænkende og innovativ, og ingredienser som snegleslim og bigift er helt normalt at finde i mange af produkterne, og giver fantastiske resultater, som slet ikke kan måle sig med de hudplejeprodukter, der sælges herhjemme.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,091)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The package came very quickly and the…

The package came very quickly and the products were in perfect condition. They even included some testers and and extra product. Would definitely reccoment buying from this retailer.

April 8, 2021
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Reply from Derma Space

Thanks a lot!

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Rated 5 out of 5 stars

Extremely happy

First time I write a review but I wanted to express how satisfied I am with Derma Space. Order came in time, even in crazy covid times, exactly what I ordered and great prices and I especially loved the handwritten thank you note. That's how you get loyal customers. I will order again :D

February 17, 2021
Unprompted review
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Reply from Derma Space

Thanks a lot Aimilia :-)
We're really happy to hear that. We look forward to "see" you again :)

Rated 5 out of 5 stars

Love it !

I had a very nice experience, fast delivery and great service ! Even the packaging was lovely ! Will definitely buy from you again !

February 5, 2021
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Reply from Derma Space

Thanks a lot Ana!

Rated 5 out of 5 stars

Great shopping experience

Probably one of my best shopping experiences in Denmark. My package came very nicely packed, with a handwritten note and a lot of samples for different products. The prices are so good and the delivery is quite fast.

January 18, 2021
Unprompted review
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Reply from Derma Space

Thanks a lot Val!

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Rated 2 out of 5 stars

My product have yet not arrived and…

My product have yet not arrived and that makes me upset. Says 1-5 days on the site but it’s not true at all

January 3, 2021
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Reply from Derma Space

Hi!
We are sorry to hear that you haven't got your order yet :(
Please contact us at info@dermaspace.dk with your order number. Then we will immediately look into the problem for you :)
We ship all of our orders every week day, and the majority of our customers experience 1-3 days delivery, so we think that your package might have been lost by the shipping company.

From our experience, when it takes more than 4 days for the package to arrive, the package has been lost during shipment. When we hand over the packages to DAO/GLS/PostNord/Bring, it is them who have the responsibility for the package to be delivered safe to you :) Therefore, please contact us so that we can get in touch with the shipping company.

Best regards,
Katrine from Derma Space.

Rated 5 out of 5 stars

Very nice service

It is very nice service, the product was already wrapped as it is for gift. Derma Space also give a sample for me to try it on. I like it! Thank you! :)

December 2, 2020
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Reply from Derma Space

Dear Gizelle,
You are very welcome. Thank you for your sweet recomendation.
BR Katrine.

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Rated 5 out of 5 stars

I love their products

I love their products, prices, quality and the fact that they write to me a handwritten letter with every order. They also send me some samples which are very useful in helping me try a product that I might like and consider buying.

December 1, 2020
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Reply from Derma Space

Dear Andreea. Thannk you for taking the time to write your review. We appreciate it!
BR Katrine.

Rated 5 out of 5 stars

They are so sweet because they have…

They are so sweet because they have this handwritten letter for me :) The delivery was fast and if you have any questions they always reply immediately. I really appreciate it :)

November 4, 2020
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Reply from Derma Space

Dear Feb, thank you for your sweet recomendation! We appreciate it.
BR Katrine

Rated 5 out of 5 stars

The products were safely arrived and…

The products were safely arrived and packaged in a really good quality delivery. I also got the free sample and heartwarming card from the seller. Shipment was fast and it was a pleasant process. Thank you Derma Space😸🙏🏻

October 5, 2020
Unprompted review
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Reply from Derma Space

Thank you for your sweet message!
Have a great day.
BR Katrine

Rated 5 out of 5 stars

Fast delivery

Fast delivery! Fantastisk! And the handwritten note is so amazing! First time to get one from an online shop! 😄 Tusind tak!

September 9, 2020
Unprompted review
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Reply from Derma Space

Thank you so much <3
We are so glad to hear that you appreciate our handwritten note :-)

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Rated 5 out of 5 stars

Awesome and quick delivery + a…

Awesome and quick delivery + a handwritten note was a lovely touch :)

August 4, 2020
Unprompted review
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Reply from Derma Space

Thank you so much <3
And thank you for noticing the little details :-)

Rated 5 out of 5 stars

Fast delivery and very decent prices

Fast delivery and very decent prices, same or similar level as on Korean sites when the customs fees are taken in consideration. Will shop from them again.

August 3, 2020
Unprompted review
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Reply from Derma Space

Hi Maja,
thank you so much for these kind words <3
It means a lot!

Rated 5 out of 5 stars

5 STARS

5 STARS! Love when the whole purchase process is satisfying

* beyond fast shipping
* detailed clear mail notification
* very good packaging (safe and looking nice which is a plus)
* products are of good quality

Will be definitely coming back again :)

May 12, 2020
Unprompted review
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Reply from Derma Space

Dear Anna,

Thank you for your beyond sweet recommendation! We highly appreciate it :-) Have a great day.

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Rated 5 out of 5 stars

A great experience

I ordered a product from Derma Space, which not only was delivered very quickly, but also came with several nice product samples and a handwritten note by Mette!

Great experience, thank you Derma Space, I'll definitely order from you again :-)

April 30, 2020
Unprompted review
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Reply from Derma Space

Thank you for your recommendation. We look forward to see you again :)

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