Desertcart Reviews 

Very Good Thanks 🙏🏼

Very understanding customer service and very supportive. you feed safe to deal with such company and such professional.
Nava was my customer service agent, the professionalism shown was amazing. Thank you

Review Body: I am writing this review to warn other shoppers about Desertcart's highly deceptive billing practices regarding their "Pro Membership." During a regular checkout, a subscription fee for the Pro Membership was automatically bundled into my total and deducted from my account without clear, explicit consent. This felt completely hidden and unauthorized.When I reached out to customer support to resolve this unwanted deduction, the experience was incredibly frustrating. The support system offers no direct phone line, and the agent response via chat/email was completely unhelpful, treating a deceptive opt-in as a non-refundable, final transaction.Desertcart needs to fix its checkout transparency and refund customers who are being auto-enrolled without clear confirmation. Check your bank statements closely if you shop here!

On time, and better than promised delivery, good quality, and good customer care, and special thanks to Allen for helping me finishing my order, and for following up with me after receiving the shipment.

Very smooth experience.
Everything went great from ordering to receiving your package.

I would recommend every other to use the app and thank you ALLEN for reaching out after getting my package

They Provide Quality Product and have execellent after and before sales services.
This is my 2 time buying with them experience.

meeting with orders route plans expectations and no delay, in addition to contacting orders customers to make sure delivery is on time.

WHY IS THIS STUPID PRODUCT FROM INDIA
BECAUSE OF THAT MY DESERT CART IS TAKING A LONG TIME BECAUSE OF YOU GUYS
VERY BAD SERVICE

Sell products in an Australia website without true description which is non compliance with Australia regulation. Bought electrical goods which can only be used in USA due to voltage differences and dangerous . This is not clearly stated and sold in desertcart.com.au. When complaint was made, good was sent back and no mention of refunding my money and no refund was made. Once good was sent, their Customer Experience Consultant just disappeared in thin air... so doggy. I had to contact AFCA to get American Express to get the money back as America express lazy staff didn't want to investigate goods sold to Australian public which are non compliant with Australia electrical standard.
Avoid buying from them as incorrect description.

The chat is able to solve any issues very fast and easily. Tessa was able to solve the issue in under a minute.

i would like to thank too much Monika because here support help me a lot to receive my order
Thank you Monika

Fantastic customer service support! Very prompt assistance! Nusrat was a wonderful help! Thank you 🙏

Satisfied with service and assist from MONIKA

dude sovled my problem instantly. I am very happy with his service

Monika was very helpful and responded quickly to my enquiry.

Very satisfied.

Extremely horrible service. This site are overpriced and you’re lucky if you receive your items. Order supposed to arrive on July 7. Now it’s a month later and no sign of my order. The entire customer service team give you conflicting information on its status. For every step taken forward, you take another 10 steps backwards. Not worth the hassle.

Mr John supportive assistance is truly appreciable

Great experience and support from JOHN i appreciate the help .