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Rated 1 out of 5 stars

So they have received 2 payments on my account cashed the bank checks, yet not applied anything to my account do I just not pay them off at this point?

Rated 3 out of 5 stars

Limited operating hours. Payments can sometimes post late when you pay them the day before or on due date. I recommend to always screen shot your payment with date time and confirmation code, to send... See more

Company replied

Rated 1 out of 5 stars

Dishonest company. They partnered with BlockFi to issue credit cards. When Blockfi went under, they closed many people's credit cards - even if they paid bills/paid off card every month. They... See more

Rated 1 out of 5 stars

I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to plea... See more

Company replied

Company details

  1. Cashback Provider
  2. Alternative Financial Service

Information provided by various external sources

Deserve offers fair credit card options to students. No credit history or deposit required, and no parent cosign needed. If you are an International student or newcomer to the US, you don't need an SSN to be approved.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

282 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great option for international students

No issue, good mobile app, good for students

October 6, 2020
Unprompted review
Deserve logo

Reply from Deserve

Thank you Neel for your positive feedback! Please let us know how else we can be of assistance to you. We're happy to help. - Best Regards, Team Deserve

Rated 4 out of 5 stars

A great card for students to start…

A great card for students to start building credit!
This card is pretty cool to start with if you don't have a credit history. You don't need to pay a deposit, it has rewards on every purchase and no annual fees. It also includes Amazon Prime Student for a year and cell phone protection. They doubled my credit line after just 3 months of use!
On the other side, I've found the mobile app glitchy at times and the website outdated (once you login). It only reports to two of the three major credit bureaus (according to NerdWallet) and it's not well supported among finance apps like NerdWallet and Mint.
Overall, I like this card.

October 2, 2020
Unprompted review
Rated 4 out of 5 stars

Great

Great! Wish they would have increased credit line earlier. App is effective. Wished there was a way to increase cash back as well.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

First Credit Card as a College Student, They've Made It Easy

I am a college student. Deserve was the first credit card that accepted me. I have been very happy with them, especially the automatic payments and the notifications once a transaction has happened. It's helped me build credit and has a super easy app which has also helped me learn more credit and how it's calculated. Overall great company and card.

September 28, 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I changed my checking account, though I forgot to change the information for auto pay on my credit cards. So all my payment returned. The interesting section of this story was that all credit cards waive "RETURNED PAYMENT FEE" except Deserve. I called Deserve customer service multiple times but they cared about my case unprofessionally and never waived my first returned fee. After that, I barely used my Deserve card and prefer to use my other credit cards that value their customers.

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

I have thoroughly enjoyed the ease of…

I have thoroughly enjoyed the ease of using deserve student card. No other service could have made my life easier as deserve did.
My only difficulty is the time taken for reflection of credit balance after the payment.

August 7, 2020
Unprompted review
Deserve logo

Reply from Deserve

Thanks for the review, Sandeep!

Rated 4 out of 5 stars

Good but "fake" cashback

Taking out one star from full score only because their cashback system only allows to get the credit in 25$ increment and only as statement credit (not really "cash").
Overall is a good card that I suggest to every international student in the US: get this and the other very popular one (name starts with D too), use them consistently and pay in full each month for 6 month and you'll end up with a high credit score that allows you to graduate to more rewarding (i.e. traveling) credit cards.

August 6, 2020
Unprompted review
Deserve logo

Reply from Deserve

Thanks for the review, Mariano! We will take your feedback for more cash back options into consideration.

Rated 5 out of 5 stars

Convenient

Really good for intl students

August 6, 2020
Unprompted review
Deserve logo

Reply from Deserve

Thanks for the review, Vishnuu!

Rated 5 out of 5 stars

you guys are the backbone for the…

you guys are the backbone for the international students but on the other hand I also made payments on time. just one more request please increase my limit though ....

August 6, 2020
Unprompted review
Deserve logo

Reply from Deserve

Hi Muhammad,

Thanks for your message and for being a Deserve customer! Deserve's goal is to help our customers establish credit with positive repayment behavior. Here are a few tips that we suggest to our customers who want credit line increases:

-Stay under your credit limit
-Make your monthly payments on time and greater than the minimum payment or even paying off your statement balance in full.
-Keep up on your other financial responsibilities. Our credit health is also based on activity beyond your Deserve Mastercard.
-Please make sure to link your bank account on your dashboard to make yourself eligible for a review for a credit limit increase.
Following these steps will trigger an upgrade in our system for a credit line increase after six months.

We're always reviewing our customers for credit line increases and card upgrades. When you do become eligible for a credit limit increase, we will notify you by email with your new limit. Any questions? Please reach out to us at 1-800-418-2362 Monday - Friday between 7am - 4pm PST. We’re here to help.

Rated 5 out of 5 stars

The best card for international students

This is the best credit card for an international student who is new to the country, has no SSN or any source of income. Moreover, it gets you 1% cashback and also one year of Amazon Prime membership, which is amazing. The card looks really cool to carry. The card works like any other MasterCard credit card and so far, there have been no issues with card acceptance. The company also helps in building credit score once your SSN arrives.

Overall, this card is at par with any other credit card you would get for a good credit score in terms of cashback. I am highly satisfied with it and couldn't ask for anything more.

August 3, 2020
Unprompted review
Rated 1 out of 5 stars

Dishonest Marketing/Unclear Approval Criteria

I applied for the Deserve EDU Mastercard and was denied. As a student entering a Master’s degree program this card came highly recommended. I have never had a credit card before but my credit is fair/good depending on which CB you ask (649-691). This card is marketed as a great card to start building credit because it does not require a credit history but that couldn’t be further from the truth. The only derogatory marks I have on my report are for how young my accounts are and for not having any credit cards (the irony). Even so, they rejected my application citing an “inability to pay” as the reason. Clearly they are not being honest about something because (1) I work full-time making more than the average college student, and (2) college students don’t make very much money in the first place. I wrote this review to hopefully save some people time and heartache. It’s unclear to me whether they pulled a hard check yet but from what I’ve read in other reviews I should expect a hit to my credit soon. Please do yourself a favor and pass on this card. I highly recommend looking somewhere else. Have a great day all! (*Note: their online application interface is slow and buggy)

June 17, 2020
Unprompted review
Deserve logo

Reply from Deserve

Hi Dakota,

Thank you for your interest in Deserve. "Did not demonstrate a sufficient ability to pay," indicates that based on the information provided, our internal model was unable to confirm your ability to pay the monthly credit card bills associated with the Deserve card program.

Rated 5 out of 5 stars

Get the card you Deserve!

For an international student with no credit history in the US. There is no better credit card than Deserve. Don't let anyone convince you otherwise!

June 12, 2020
Unprompted review
Deserve logo

Reply from Deserve

Thanks for the review, Pranav!

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