I have never had such personalised service for my hoist transfer or a new hoist put in. I have never had photos of my hoist being transferred. That personal touch is really appreciated by my husband... See more
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WOW this company certainly go above and beyond. I have been dealing with a lovely lady over the phone named Tina. This lady should be justifiably proud of herself for her kind and friendly telephone m... See more
Thank you so much for my new hand controls I love them. As always they are perfectly placed and I particularly like the stubby handle. I can manage the gear change easily which was a genuine concer... See more
We have been Motability customers for years, but never needed to consider a boot hoist until now. Our needs at this time are fairly unique and the wonderful team at Des Gosling have been so patient an... See more
Company details
Written by the company
Des Gosling Mobility Derby is a vehicle adaptations specialist, offering a huge range of products designed to help disabled and elderly persons to drive and access their vehicles. The range of adaptations available includes: Scooter Hoists, Swivel Seats, Hand Controls, Secondary Control Devices, and much more. We also have a remote site in Brackley enabling us to offer our same great service over a wider area.
Contact info
Unit 10 Station Yard, DE73 8HJ, Derby, United Kingdom
- 01332863742
- sales@desgosling.co.uk
- www.desgoslingmobilityltd.co.uk
4.8
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Des Gosling have fitted hand controls…
Des Gosling have fitted hand controls to my new car, as the last time, excellent job. Customer service great.
February 10, 2023
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What a wonderful helpful independent…brilliant
What a wonderful helpful independent company, happy to meet your needs however small or large.
Thanks
January 26, 2023
I was kept informed as things…
I was kept informed as things progressed. Prompt service and made to feel valued
January 26, 2023
Quick and polite and very helpful
January 26, 2023
All the work done to the usual high…
All the work done to the usual high standard and Des Gosling, like myself, were waiting almost 2 years for the car to arrive
February 2, 2023
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Brilliant
Everything was clear, we were kept in touch from placing the order back in April 2022 to hand over in January 2023 .Maria contacted us each month and kept us informed of progress.
We are Very happy with the vehicle
Pamela Yates
January 31, 2023
Great device
Great device, dual accelerator on the automatic. Easy to use and fitted it early as they were passing and we we’re available. Lovely technician.
January 6, 2023
Excellent service even without an…
Excellent service even without an appointment and seen to wthin the hour.
December 22, 2022
the company are very helpful, and the hoist is great
thee company are very helpful. checked my mobility scooter would fit .
it fitted very well. the hoist is straight forward and easy to use.
January 3, 2023
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Fair Play
Generally good, quite helpful and friendly. However, we had hiccups with timing, waiting for return calls for a boot hoist demo' for a new scooter.
But fair play..there's always room for improvement hence a 4 star.
November 8, 2022
Reply from Des Gosling Mobility
Thank you for taking the time to leave us for the review and for the constructive feedback. Sorry that we didn't live up to our own high standards in terms of speed of response and we will look to see what we can do to avoid this happening in future. We are very busy currently so maybe we need to get a few more helpful and friendly faces in to keep up!
Kind Regards,
Des Gosling Mobility Ltd
The man that showed me how to use the…
The man that showed me how to use the hoist was brilliant he did it slowly so l took the instruction on how to operate the hoist
January 20, 2023
Reply from Des Gosling Mobility
Thank you for the kind words, we will pass them on to Nick. Glad to hear you are comfortable operating the hoist!
Des Gosling Mobility Ltd
Good company help with some adaptations…
Good company help with some adaptations our son car good comunicatuon .recommended
December 22, 2022
Outstanding service
We visited Des Gosling today to have pedal extensions fitted in my car, as I was having difficulty using the clutch pedal after recovering from two ankle fractures.
The service that we received was outstanding !
All staff were polite and couldn't do enough for us.
The workshop was clean and tidy with a warm and comfortable waiting room for us whilst the work was carried out and refreshments were offered on several occasions.
I am extremely pleased with the extensions and the way the work was carried out, and am looking forward to finally getting out in my car again !
I can highly recommend the company, the workmanship and the care taken by all the staff in giving such an outstanding service.
Thankyou once again.
Sarah G
January 13, 2023
Unprompted review
Reply from Des Gosling Mobility
Thank you very much for the kind words Sarah and we are very glad to hear you will be able to get out and about again! You are of course very welcome and we look forward to seeing you again in future should there be anything else we can help with.
Kind Regards,
Des Gosling Mobility Ltd
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Fitted the hoist while I waited kept me…
Fitted the hoist while I waited kept me supplied with coffee first class customer care
December 15, 2022
Everything works fine.although a clip…
Everything works fine.although a clip was left loose which meant the plastic cover next to accelerator came loose. Renault quickly fixed this for me. However every other time all products were fine
December 28, 2022
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Fantastic service ;)
The guy met me at the dealership and adjusted everything for me on my adaption and was lovely. I would definitely recommend them.
November 21, 2022
Excellent service
The equipment was fitted on the day that was promised and to a high standard.
The equipment that was ordered works exactly as expected and promised.
November 25, 2022
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