Des Gosling Mobility Reviews 

1,168
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have never had such personalised service for my hoist transfer or a new hoist put in. I have never had photos of my hoist being transferred. That personal touch is really appreciated by my husband... See more

Rated 5 out of 5 stars

WOW this company certainly go above and beyond. I have been dealing with a lovely lady over the phone named Tina. This lady should be justifiably proud of herself for her kind and friendly telephone m... See more

Rated 5 out of 5 stars

Thank you so much for my new hand controls I love them. As always they are perfectly placed and I particularly like the stubby handle. I can manage the gear change easily which was a genuine concer... See more

Rated 5 out of 5 stars

We have been Motability customers for years, but never needed to consider a boot hoist until now. Our needs at this time are fairly unique and the wonderful team at Des Gosling have been so patient an... See more

Company details

  1. Mobility Equipment Supplier
  2. Car Accessories Store

Written by the company

Des Gosling Mobility Derby is a vehicle adaptations specialist, offering a huge range of products designed to help disabled and elderly persons to drive and access their vehicles. The range of adaptations available includes: Scooter Hoists, Swivel Seats, Hand Controls, Secondary Control Devices, and much more. We also have a remote site in Brackley enabling us to offer our same great service over a wider area.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,168)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

The best company I've ever dealt with

I am 39 years old and have been talking to adaption companies and charities since I was 16 to try to figure out how I could drive without it costing the earth, as I don't qualify for Motability. I had quotes ranging from £25k to anything up to £50k for what was needed, and customer service ranging from poor to downright insulting. I had given up until I won the lottery.

Then my wife found an article about a young lady who'd been given adaptions by this company and the adaptions looked very similar to what I had envisaged (as opposed to the adaptions I was being told were necessary). So we contacted them and within a few weeks of that first contact our car had adaptations that worked for me and cost a fraction of the costs I'd previously been quoted, despite living 200 miles from the Des Gosling office. Not only that but every bit as important (maybe more so) we realised this was an adaptions company that genuinely want to help, genuinely want to listen, and treat their customers with friendliness and respect - from the people who answer calls through to the people building the adaptions.

I learned and passed my test and have now been driving for a few months. It has been life changing.

I have been back to Des Gosling for tweaks to my adaptions and they've been as brilliant each time as they were first time round.

November 15, 2022
Unprompted review
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Reply from Des Gosling Mobility

Thank you so much for taking the time to leave a review and for your very kind words. It means the world to all of us here to know that the work we are doing is truly helping people, and that the personal service we try to give to each and every one of our customers is being appreciated. The most expensive solution certainly isn't always the best one!
Kind Regards,
Des Gosling Mobility Ltd

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Rated 5 out of 5 stars

you did a great job for me fitting a hoist…

you did a great job for me fitting a hoist
I am very pleased good service nice people

October 26, 2022
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Reply from Des Gosling Mobility

Thank you for taking the time to leave a review and for your kind words!
Kind Regards,
Des Gosling Mobility Ltd

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Rated 5 out of 5 stars

Motability adaptions

Chris was on site in good time to fix hoist and other adaptions to my Motability car. He was polite and demonstrated how the hoist worked. He went the extra mile and tightened up my footplate when he noticed it was a bit loose. Highly recommend. 👍😀

October 3, 2022
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Reply from Des Gosling Mobility

Thank you for taking the time to leave a review and for your kind words - we will pass the message on to Chris!
Kind Regards,
Des Gosling Mobility Ltd

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Rated 5 out of 5 stars

Brilliant job

This company was very good I have to say they did a very clean job and great job of fitting the hoist in the back of my car. I liked the fact they sent me a demonstration video link which I found very useful thanks des gosling

September 30, 2022
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Rated 5 out of 5 stars

Excellent customer care

I had to wait an extra year for my motorbility car, like everyone else, and when they came to fit the hoist they took the time to re show us how everything works, from dismantling to storing the disabled scooter in the best way to suit us.

September 30, 2022
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