The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.
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About DesignMyNight
Written by the company
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
Contact info
London, United Kingdom
- support@designmynight.com
- www.designmynight.com
Replied to 98% of negative reviews
Typically replies within 1 week
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Reply from DesignMyNight
It was so easy to get my tickets…
It was so easy to get my tickets received a couple of emails to make sure everything was ok with my order job done fantastic thankyou

Reply from DesignMyNight
The booking process was easy
The booking process was easy, but there were some issues with the service afterwards.
I hope the company improves communication with customers in the future.

Reply from DesignMyNight
Easy process and very responsive when I…
Easy process and very responsive when I had a question to ask. Was helpful with their advice given, would recommend and would use this company again.

Reply from DesignMyNight

Reply from DesignMyNight
Easy log-in platform
Easy log-in platform, easy to book tickets for event + earn points!

Reply from DesignMyNight
Creative and Relaxing Evening
Great evening doing a creative, meditative and accessible project. The people running it were friendly and approachable. It was possible to make it as simple or as complex as you like and they gave you all the time and materials you needed.

Reply from DesignMyNight
Very smooth process.
Very smooth process.
Made a booking using 1 voucher and 1 payment - all very quick and easy

Reply from DesignMyNight

Reply from DesignMyNight
Very easy to book the tickets for an…
Very easy to book the tickets for an audience with Eamonn Holmes

Reply from DesignMyNight
I had bought tickets on line but…
I had bought tickets on line but raialisied I had purchased tickets for the wrong town was refunded so I now have purchased for the right town thank you kim for resolving this

Reply from DesignMyNight
Clear website and easy booking process
Clear and informative website. Simple and straightforward booking process

Reply from DesignMyNight
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