Destination2 Reviews 

Very dedicated and capable advisor. So far excellent.

booked holiday problem with hotel booked 4star they gave me 2 star phoned customer services told they could not deal with it and to email in sent email and no response i feel we have been mis sold and basically conned
not happy hopefully customer services get back to me and arrange a 4 star star as they stated and i paid for
Emailed in Monday 3rd August today Friday 7th no reply on when I will hear back
Review reply within 24 hours but nothing on other
all i want is a 4star hotel as booked or discussion on changing hotel to what I was under the impression we were going to get
ALWAYS TERMS AND CONDITIONS is a companies out when they know they have misled the customer

Had problems booking on line, but Keely walked me through to compete.
Overall nice experience.
Can recomend Destination2

Nadine was amazing with me i kept changing hotels and flights, she is really helpful and i got exactly what I wanted in the end

Really easy to book. Helpful adviser.
Excellent price. Was £430 each cheaper than the same package with 'On The Beach'

Fast response, straightforward efficient and constructive resolution delivered with clarity and helpful advice for something I hadn't thought of .

Keely is brilliant, a pleasure to deal with , so helpful and patient! We are delighted we have made our booking with keely today!!!

Had some transfer queries after booking our holiday. Nadine our booking representative from the start managed to get things sorted in a phone call. 5 star customer service from her. Thank you Nadine!

Just booked with Nadine Edwards this afternoon and was seamless. Normally i have booked online but i would definitely recommend calling as Nadine gave us advice that saved money and worked out better for us. Will definitely call back to book going forward.

I booked the cruise on line and then was contacted by one of their consultants as their on line system doesn’t allow you to pay the full deposit. He was very good and helpful and told me my booking and details of the cruise would be emailed to me. Unfortunately when the email arrived my full name was not on the travel documents , I had on the initial on line booking form supplied my full name. I have emailed Destination2 twice about this matter but have not received a reply. I solved the issue my self by speaking directly to the cruise company.
This is not a minor issue as it is important that the the name of the passenger on the travel documents is the same as those on their passport.
If this hasn’t happened I would have given five stars.

Very good and patience in replying to our long list of questions and dealing with them. They helped to arrange the extension of the holiday as we requested.
Recommend.

Keely was very professional. Explained everything clearly and made the booking process very easly. Much better than online booking . I prefer the human touch and Keely did not disappoint . My first time using destination 2 but won't be my last . Thank you Keely

Very helpful

John Johnson is so easy to deal with, really quick response times and his knowledge of flights and hotels is excellent.

Very helpful and friendly Stephen was so patient as I'm not very good at using the computer.Its my first time booking with you and it certainly won't be the last.A very big thank you.Kay Lane

I have tried multiple times to get Destination 2's customer services to issue correct documentation for my forthcoming cruise from Miami following the cancellation of my original booking from Dubai. They have failed each time to actually READ and correct what they send out.

Rang up at 7:50pm on a Friday (Quite late!) Dan S was absolutely brilliant and so patient, my Mum & I wanted to book two separate bookings one for my parents and one for my partner, myself and unborn baby. Dan went through everything with us so thoroughly and nothing was rushed, very polite & pleasant to talk to. Highly recommend and would definitely use Destination2 again! 🙂

Stephen was great. He gave us a great alternative so that we could travel to the destination we wanted!

Be careful not to rush into booking with Destination2. Recently asked to move my hotel booking by a couple of days due to middle east conflict resulting in flight change. I was quoted £50 per person, in haste I obviously missed the small print. These are charges from Destination2 as Hotel confirmed there was no charge from them. I accept there has to be an admin fee but £50 per person fee is a joke and people should be aware of this before rushing to book with them! To my detriment I have found the same booking is available today at the same price with 'free cancellation' via Trivago. For me - lesson learnt, purpose of this review is to warn others not to make same mistake!

In response to your reply...... thanks for pointing out I should have read the small print. As stated earlier lesson learnt - I'llget a crystalball so that I can predict wars, unexpected flight changes and any other eventually which would incur an amendmentfee of £50+ per person!!! In meantime making others aware that Destination2 have these charges which cannot be waived even at time of war!

In Stefanie listened and answered all questions that we asked She was patient with no hard sales..
She basically made the experience reassuring.