Detour Africa Reviews 

129
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company, noting that the entire journey is organized wonderfully from the initial booking to the final drop-off. Travelers frequently praise the professional local guides for their incredible insights, friendliness, and exceptional ability to make every excursion deeply engaging, welcoming, and memorable. Some people also felt that these exciting itineraries involve a significant amount of travel time between different locations during long daily drives. Consumers truly appreciate the supportive assistance, clear communication, and straightforward booking process handled by the dedicated staff members who ensure smooth coordination throughout the entire trip.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that coordinators and booking agents are... See more

Service

People report positive experiences with service, highlighting seamless coordination, punctual transfers, and... See more

Holidays

Customers expressed great delight with their holidays, describing them as unforgettable experiences packed... See more

Location

Clients share positive opinions on location, highlighting that every visited area is stunning and... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as simple, super smooth, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unforgettable experiences! For the perfect organization of our Kruger Park Safari at Nambu Camp with Detour Africa, we are very grateful to James with his personal and professional way of planning... See more

Rated 5 out of 5 stars

Fantastic hosting, great historical knowledge, wonderful tour guides, flexible to out needs. Recently went on a Chairmans Club Trip to Cape Town with a packed Itinerary and from the pick up a the airp... See more

Rated 5 out of 5 stars

Wonderful tour company. We did a Kruger Safari and it was fantastic. Everything about the process went smoothly, from the communication, pick ups, and safari itself. Elena our tour coordinator did a f... See more

Rated 5 out of 5 stars

We booked the 3-Days Garden Route Tour with Detour Africa and found ourselves in extremely professional and friendly hands from the very beginning! James not only replied promptly to all our message... See more


Company details

  1. Travel Agency
  2. also in
  3. Cultural Tours Provider
  4. Sightseeing Tour Agency
  5. Tour Agency
  6. Tour Operator

Written by the company

Detour Africa offers a carefully selected range of overland adventures, wildlife safaris, and travel packages. With over 25 years of experience in organizing African tours and safaris, we bring you the very best of Africa. Whether you're seeking breathtaking landscapes, thrilling wildlife encounters, or immersive cultural explorations, Detour Africa is your trusted companion in discovering the heart and soul of Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

129 reviews

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4.8

All reviews

(129)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

The best first time travel experience in South Africa

From Garden Route to Kruger Park, the memories will last forever. Thanks to Jamie for being attentive and quickly responding to any questions. We hope to have the opportunity to travel to other African countries with your assistance.

September 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Kruger Safari experience

It was a wonderful Safari experience in the Greater Kruger and in the Kruger National Park. Johnny helped us a lot with the communication and the advice, thank you very much once more :)

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

The tours were amazing

The tours were amazing! The booking progress is very easy as well as the payment. The tours' descriptions are accurate and the staff helps wherever it can to make it a great experience.

August 26, 2024
Unprompted review
Rated 4 out of 5 stars

Thanks Detour for an amazing stay at Thornhill Lodge, Krugger National Park

Jonny was absolutely amazing , he was able to get a tour inline with my budget and interests . He was very responsive, and always did it with such humility. I learnt about Detour online , however dealing with Jonny was like we had met before, it was indeed a pleasure. My son and I had a splendid time at Thornhill , we saw 3 of the Big 5s. The game drive and panorama route with Bongani was great , we had an absolute blast. We enjoyed our trip. We got special treatment throughout right from our online booking, hotel pick up and drop off , stay at the lodge etc. I highly recommend this tour .

August 7, 2024
Unprompted review
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Reply from Detour Africa

Thank you so much for your awesome review! We're delighted to hear that you and your son had such a fantastic time on our Kruger Lodge Safari. Jonny will be thrilled to know he made such a positive impact on your experience. Your recommendation means the world to us, and we hope to see you on another adventure soon!

Rated 5 out of 5 stars

Memorable

Johnny and team were fantastic they made up a great itinerary and me and my family had a memorable time in Kruger. Special thanks to the leopard guy (Josh) his passion of the forest and determination we could see all the big 5 and great leopard encounter.

June 28, 2024
Unprompted review
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Reply from Detour Africa

Thank you for the great review! Its great to hear that Johnny and the team crafted a memorable Kruger safari for you and your family. Seeing the Big 5 is such an incredible experience.
Warm regards
Detour Africa

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Rated 5 out of 5 stars

One for the books

From the booking process to the end the experience was amazing. The Lodge they made use of, activities included was all a memorable experience. Great planning and execution.

June 27, 2024
Unprompted review
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Reply from Detour Africa

Thanks for your feedback! We’re delighted to hear that you enjoyed your trip :) Looking forward to your next adventure with us!
Warm regards
The Detour Africa Team

Rated 5 out of 5 stars

Excellent trip to South Africa

I booked a private tour for a trip in South Africa with Detour Africa Tours. The booking process was very impressive. The Africa Travel Specialist James Adams is very knowledgeable, thoughtful, patient and most helpful. He provided good suggestions to our trip and made very good arrangements for everything. I cannot thank him enough for this wonderful trip.
We completed the trip in early June 2024. It was an excellent trip. We were able to see a lot. All of our hotels are super comfortable. We couldn’t believe we were in South Africa. All of our guides are very responsible and knowledgeable. We learned a lot from our guides.
I especially want to thank our guide Steph for the Garden Route tour. She is very nice and thoughtful. All three travelers in our group are seniors. Steph took good care of us. We had wonderful 5-days with her. All the places she took us and activities she arranged are excellent.
I would highly recommend Detour Africa Tours to all of my friends and everyone.

May 18, 2024
Unprompted review
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Reply from Detour Africa

Thank you so much for the kind words! We're so happy to hear that you had such a memorable time in South Africa. James will be so pleased to know his efforts made your trip special, and we'll be sure to pass your compliments on to Steph too. It’s wonderful to know that you felt well taken care of throughout your journey. We’re grateful for your recommendation :)
Warm regards,
The Detour Africa Team

Rated 5 out of 5 stars

The whole experience with Detour was excellent!

The whole experience with Detour was fantastic. We did a 8 day tour of the Garden Route in South Africa. Communication beforehand from James was excellent and the ability to tailor our tour to our individual needs was great. Our guide Christine was amazing, so knowledgeable and couldn’t do enough for us. Accomodation and activities were perfect. Wouldn’t hesitate to use them again.

April 8, 2024
Unprompted review
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Reply from Detour Africa

Hi Michelle, thank you for your kind words and for choosing Detour. We look forward to welcoming you back for another memorable adventure! Best wishes, Team Detour Africa :)

Rated 5 out of 5 stars

Safari in Guersney and Kruger preserve

The safari tour was very good organized. Especially the safari in the local Guersney park was very remarkable. The ranger made a very good job.

March 29, 2024
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Reply from Detour Africa

Thanks for your review, we are very happy to hear that you enjoyed your safari in Kruger. Please don’t hesitate to reach out to us if you and your family ever wish to return.

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Rated 5 out of 5 stars

A great experience

My family and I had a great experience in South Africa with the help of Detour Africa. We did a safari and a Cape Town family tour. We enjoyed both activities a lot. The city tour, in particular, was wonderful because our guide, James, knows a lot about what he shows you in the tour, in addition to being a very pleasant person.

March 19, 2024
Unprompted review
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Reply from Detour Africa

Thank you so much for your feedback. Its great to hear that you and your family enjoyed your trip. James is certainly one of our best guides :) We hope to welcome you back for more adventures! Sala kahle :)

Rated 5 out of 5 stars

Cape Town area tour

From initial enquiry to the delivery of the tour itself Detour were very easy to deal with.
Due to a cruise ship re schedule we found ourselves with a day in Cape Town with nothing to do.
Having used Detour Africa in the past for longer overland tours, I thought I’d email them and see if they could do anything for a day trip.
I had a quick response with some options and chose a private tour of the Cape Town area.
The tour was fabulous and our guide was so informative all the way through as well as being very flexible and having a great sense of humour. We all had a great day.
I can’t recommend Detour enough whether it’s overland tours in Southern Africa of a day trip in Cape Town.
They made everything so easy.

April 1, 2024
Unprompted review
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Reply from Detour Africa

Hi Peter, Thanks for giving us the chance to make your travels awesome once again! Great to hear that we were able to assist with the day trip in Cape Town before joining your cruise. Glad it all worked out.
Hopefully we will hear back from you soon ;) Kind regards Louise

Rated 5 out of 5 stars

Booked with Detour for four nights…

Booked with Detour for four nights Safari at Kruger and 2 nights in Zimbabwe. It was a fantastic trip with highly knowledgeable tour guides that were always on time and courteous. We stayed in Thornhill Lodge and had best hostess, cooks and staff. Our stay in Zimbabwe was also fab with a day tour in Botswana on safari and boat trip. Victoria Falls was just awesome. Africa is so beautiful with the animals in natural environment and the people are just wonderful but you have to be careful and best to book with a tour group.

March 16, 2024
Unprompted review
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Reply from Detour Africa

Hi Colette, thank you for choosing Detour Africa for your trip to Kruger and Zimbabwe! We're thrilled to hear that you had such a memorable African experience. It’s quite spectacular, hey (:
We appreciate your kind words and look forward to welcoming you back to this beautiful continent again. Until then, sala kahle!

Rated 5 out of 5 stars

Best trip so far

First engagement with Johnny was fantastic, fast response and extremely Friendly up until I finalized my booking. Then the morning of the departure I received a message from Fazlin keeping me updated on my guides arrival time. And than there was Mark, the legend. Professional, SUPER friendly, courteous, if push came to shove, I am sure this guy would have offered his kidney if anyone needed it on the trip. I am sure all the guides are fantastic but I am super grateful that we had Mark. I was a solo female traveller, first time travelling alone and i felt so safe and at ease. And of course the trip itself, words cannot explain enough what an adventure this was, the food, true South African dishes which just made me fall in love with my country all over again, the sights, oh my word the sights, you have to see it. I had chosen the guesthouse accommodation, for the extra money I was thoroughly pleased. My only wish is for more South Africans to take this trip, and the many other's on offer, it really gives you another appreciation for our country. Perhaps some cheaper options for SA citizens to afford them the opportunity.

March 11, 2024
Unprompted review
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Reply from Detour Africa

Thank you for your kind words Calpunia! We're so happy to hear that you enjoyed your trip up the Garden Route. We’ll pass the kind words on to Johnny, Fazlin, and Mark.
Your safety and enjoyment are our priorities, and we're delighted that you felt secure and comfortable throughout your journey.
We agree that more South Africans should join this trip, and we are trying to make that happen ;)
Hopefully we see you again in South Africa for more adventures.

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Rated 5 out of 5 stars

Communication was fast and precise

Communication was fast, precise, they delivered what has been described in the brochures or website
The guides were knowledgeable and they picked us always on time
We had 5 different tours. (East coast, 5 days Garden Tours with active kind knowledgeable Guide Gareth , 3 days Kruger deriver Ernst took us for view of beautiful Drakenberg canyon
Again for Pilanesberg safari with John a knowledgeable kind guide with his wide beautiful car
What great experience
They asked about our interest, they were always on time
On background Detour Africa James the manger has been always kind and reassuring
SA beautiful country despite crime and social problems we meet beautiful S African as guide or driver
We loved our experience

February 10, 2024
Unprompted review
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Reply from Detour Africa

Hi Tatiana, thank you for your glowing review! Great to hear that you enjoyed your trip to South Africa and that you were happy with your tour guides. Your satisfaction with our services and the beautiful experiences you had mean the world to us, and we’ll pass on the kind words to James. We're grateful for the opportunity to showcase South Africa's beauty to you, and we look forward to welcoming you back for more adventures!

Rated 5 out of 5 stars

Do not hesitate to contact James at…

Do not hesitate to contact James at Dtour Africa. We are so glad we found him.
Our travels to South Africa took us from Canada to Cape Town where we spent several days prior to boarding a cruise. Reading about Cape Town for some time before our trip, many times we read warnings about the issues of safety in the city. Like any huge city around the world, Cape town has it's issues and we wanted to have local escorts to show us around. Everyone knows that booking tours from half way around the planet is always nervous because you really don't know who yo are dealing with. We did not need to worry.
We worked with James to arrange our tours of Cape Town and he ensured all our needs were met. We could not have been happier.
Our driver / guide "Gareth" arrived early at our hotel. First thing he explained was that guides with Dtour Africa are fully trained and licensed. Each guide is identified with a name badge to ensure your guide is authorized. Gareth arrived in vehicle as new as it could be. The vehicle was very clean and comfortable to sit in. It turned out that Gareth was our driver/guide for both days of touring in Cape Town. He was just wonderful to spend the days with, and we were comfortable enough to talk about our lives. Gareth was extremely knowledgeable about . . . . well, everything. As the years of aging pass by one by one, it's natural to be more concerned about security so far from home. Gareth managed every detail of our tours and never left us alone, so that we felt safe every minute of the day. Everywhere we stopped he knew someone. On our second day James met up with us a a local winery simply to meet us and ask how we were. That was so nice.
To conclude our critique, we cannot thank James enough for organizing our tours, and we cannot thank Gareth enough for making our stay in Cape Town so memorable. If you have an option, ask James to assign Gareth to be your guide, you won't regret it.
T&H
Canada

February 17, 2024
Unprompted review
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Reply from Detour Africa

Thank you so much for sharing your wonderful experience with us! So happy to hear that James and Gareth made your trip to Cape Town so memorable. We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Detour Africa - 5 star rating!

Elana has custom tailored an amazing, safe and fun filled itinerary for my husband and I. The memories we made will last a life time!
Thank you for the care and passion for tourists and making our adventure so special!
Warmly,
Galina and George

February 21, 2024
Unprompted review
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Reply from Detour Africa

Hi Galina and George, Thanks for your extremely kind words. We value your cherished memories and this is precisely the reason we do what we do. It warms our hearts to hear that you had such an amazing trip.

Rated 5 out of 5 stars

Perfect experience with Detour — 10/10 would recommend!

Had a perfect experience with two tours, one in Kruger and a day tour of Johannesburg. The guides were very informative, and everything was well organised. Also special thanks to Johnny who gave me all the options on what I was looking for, along with lots of advice and was there to help answer any questions. The communication was exemplary and is the main reason I chose to book with Detour! Would fully recommend and would book again in a heartbeat.

February 8, 2024
Unprompted review
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Reply from Detour Africa

It was so lovely to assist you and help you arrange your Kruger & Joburg adventure. Glad to hear that you had a perfect experience :)
Thanks for choosing Detour and please feel free to reach out to us should you have any queries about anywhere in Africa. Hope you had a fab time in Namibia & Botswana as well!

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Rated 5 out of 5 stars

I keep coming back to Detour

It's my third time booking with Detour Africa, and I'm always delighted how knowledgable and helpful they are. My brief this time was "I want to go to Kruger" and working with Elana we were able to find an itinerary that perfectly matched my expectations and budget!

January 9, 2024
Unprompted review
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Reply from Detour Africa

Brilliant to hear, Michal! It’s been such a pleasure to help you arrange your trips. Thank you for your continued loyalty.
We can’t wait to help you plan your next African excursion ;)

Rated 5 out of 5 stars

A wonderful experience!


Detour Africa planned a three-day Kruger National Park excursion for us. It was a well organized and customized trip. We were pleasantly surprised by a private guide just for two of us, who took us in a jeep to the park and also walked us through the bushes to be close to the animals.

The transfers were well organized as well.

Highly recommend!

February 16, 2024
Unprompted review
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Reply from Detour Africa

Thank you for sharing your recent experience with us! It's wonderful to know that you found the trip well-organized. Your recommendation means a lot to us, and we're grateful for your kind words.

Rated 5 out of 5 stars

Awesome discovery of South Africa country

Thanks a lot to DETOUR AFRICA (spécial thx to Elana B.) for having so well organized our holidays in SA. Wonderful Kruger with nearly all Big5 and our guide BoBo explanations, lodge in Guernesey reserve is an unforgettable experience. Then Capetown...Table Mountain, cape of Good Hope, and again the sea Big5 in Kleinbay under a heavy sun. My wife and I will never forget our SA holidays

February 12, 2024
Unprompted review
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Reply from Detour Africa

It was lovely to have assisted you and your wife, Christian! Thank you for your extremely kind words. We will make sure to pass your message on to Elana :)

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