DevilNight Reviews 995

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with the quality of the products, often describing them as well-made, sturdy, and exceeding expectations. The items are frequently noted for their high-fashion design, unique aesthetics, and accurate fit, with many people feeling fantastic and confident when wearing them. Reviewers also consistently praise the excellent customer service, highlighting the helpful, friendly, and communicative staff who provide great support. However, some people experienced issues with delivery times, noting that items took longer to arrive than expected or were out of stock after ordering. A few customers also reported problems with product quality, such as faulty zippers or items not matching the online descriptions, and some were dissatisfied with the refund process.

What people talk about most

Product

Consumers find product quality to be exceptional, with many praising items like dresses, skirts, and corsets... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the materials used... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with their... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast shipping, timely... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as brilliant, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered Red Vintage Gothic Swallow Tail Suit for Men ready for my wedding next year and I am so impressed with how it looks and feels. It is absolutely craftmenswork. the instructions for sizing on... See more

Rated 5 out of 5 stars

From the moment I took it out of the packaging, the quality was evident. ​The fit is incredibly flattering. The waist creates a beautiful, defined silhouette, and the bottom of the dress flows wonderf... See more

Rated 5 out of 5 stars

So much cool goth clothing on their site! I was first questionable about the quality till it arrived. Its very good and sturdy not feeling like it would rip easily and the details are insane on some o... See more

Rated 5 out of 5 stars

I ordered a pair of Black Gothic Punk Rock Multi Buckle Knee high platform Boots with Skulls💀 M141 from Devilnight in size 39 uk 6 The customer service was extremely helpful and friendly... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

At DevilNight find you lolita clothing,gothic clothing,punk clothing,medieval clothing and victorian clothing.All these alternative clothing are fashion design and well-made.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

995 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Not a bad experience

I was worried after I'd purchased the items then read reviews but honestly I cannot fault the service nor the products. Customer service kept in touch, extremely polite, no hassle whatsoever. One item was out of stock so they offered an alternative which I was happy to accept (I understand this may not suit everyone and can be annoying) but the items (coat, pants and shirt) Where amazing! Great quality items and the detail is gorgeous 😍 really happy and will be ordering again in the future.
Items delivered in just over 2 weeks to Ireland.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I bought a beautiful gothic coat from DevilByNight over the Christmas period, and had an excellent experience. The coat itself was beautiful, and the measurement charts on the website when purchasing were very detailed and helpful. Despite being in the busy Christmas period, the package arrived in perfect time without delays, and I was given frequent, accurate updates on the shipping and delivery, which was very helpful. Communication with the seller was easy and they were very polite and pleasant, and made sure that my package had arrived safely which was a nice touch. Definitely recommend, especially for gothic and alternative clothes!!!

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great for Alternative Clothes

Really good website for finding alternative clothes at a decent price in AUD. The website itself can be a bit tough to navigate but overall I had a pleasant experience buying from them. I will purchase from them again in the future.

December 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Will purchase again!!

Great communication! The item was delivered in perfect condition and packaged very well. The fabric and detail to the dress is BEAUTIFUL! Will definitely purchase again in the future :)

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy to have received this…

I am very happy to have received this shirt and these two pants. I find the shirt particularly magnificent. The Victorian Gothic style is where I want to be in the future. the color is beautiful and the details are super cool

The pants are super stylish and highlight my t-shirts and shirts. It complements my version of gothic perfectly. That is to say a mixture of elegance and comfort

Thank you for all that. You made a man happy

January 6, 2025
Unprompted review
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Rated 1 out of 5 stars

nearly a month for my refund and still waiting

So I ordered a couple of items that I was then told were out of stock and I requested a refund, the order was placed on 03/12, they said the refund would be 5-7 days, I have messaged a few times since and keep being told the same thing, I am going to be raising a paypal dispute now as they have stopped replying to me after a nearly a month of requesting it. Ridiculous, happy to take the money but will do anything but give it back.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery for good items

SUPER fast delivery, clothing items are high quality, they're a bit pricey but still the best price compared to other websites selling the same items, and accurate size charts.

December 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Coat to die for *************

When we decided to buy a Lolita coat for our daughter, we found that there was nothing on the market for her size. So we came across the website Devilnight.co.uk. It was scary to order, it is much more convenient to buy something in a store after trying it on, but this company offers custom-made coats in the customer's sizes. The order was made much earlier than indicated on the website and a week later the coat arrived in the UK. The coat is unrealistically beautiful and fits our daughter like a glove. Very beautiful, she looks like a princess from a fairy tale. Very good material. The customer service is simply amazing. Can I recommend this business? Definitely yes. Thank you very much. You make people happy.

December 3, 2024
Unprompted review
Rated 1 out of 5 stars

For UK customers avoid this company

For UK customers avoid this company, they have a UK facing website but are NOT a UK traded company. They do NOT offer returns and will spin you round in circles on their customer support. I would say the quality of the items is fairly good, so if you are confident you will keep the item it is okay.

November 28, 2024
Unprompted review
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Rated 5 out of 5 stars

So Happy!

Ordered from the States and was worried about the shipping time but I received my package quickly and am absolutely in love. I ordered a steampunk dress for New Year's Eve and I am in love. It's georgous!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fast dispatch, good communication

Fast dispatch, shipping was fast, untill it actually arrived in the UK and was with Yodel.
There were issues with Yodel, but DevilNight were great at communication with me and also chased Yodel too.

Item fit well and was true to the size chart sizing and looks so beautiful.

Thank you!

November 14, 2024
Unprompted review

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