Very helpful Customer Service @ LoveShopDirect both generally and also with ref to dpd delivery. The first delivery (Abhishek) 15 June 2026 ORDER DV-0030332: Product left outside of main entra... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got the Devola aircon unit for my house during this heat wave and like Jesus himself it was a god send! Especially with young children in this heat, it’s been quite literally life changing as our hous... See more
Company replied
This is the second one of these panel heaters I've bought. The first one lasted a good while, but the heating element eventually gave up, which isn't unusual after a few years of constant use. This on... See more
Company replied
Great aircon unit with WiFi and smart home integration which is really helpful! Slimline profile unit so doesn't take up much room but as efficient at cooling as our previous much larger unit. Wish th... See more
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Company details
About Devola
Written by the company
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Contact info
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, United Kingdom
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Devola
Hi Tabitha,
Thank you for your great review. We're delighted to hear you were impressed with our super quick delivery. We really appreciate your kind feedback 🚀
Best wishes,
Elise
Really good product
Really good product. Very quiet even on the higher speeds. Feels really sturdy no rattling. Easy controls. Arrived very quickly and well packaged.
June 24, 2026
Reply from Devola
Hi Richards,
Thank you for your fantastic review. We're delighted to hear you're so pleased with your product and that you're enjoying its quiet operation, sturdy build and easy-to-use controls. It's also great to know your order arrived quickly and was well packaged. We really appreciate your kind feedback 🌟📦
Best wishes,
Elise
Great product
Neat adjustable pedestal fan
Multiple functions
British made
Good price
Next day free delivery
Perfect for the heatwave!
June 24, 2026
Reply from Devola
Hi SH,
Thank you for your fantastic review. We're delighted to hear you're pleased with your pedestal fan and that you're enjoying its adjustable design and multiple features. It's also great to know you found it good value and were happy with our free next day delivery. We're thrilled it arrived just in time to help you stay cool during the heatwave. We really appreciate your kind feedback 🌬️☀️
Best wishes,
Elise
An effective fan at a great price
Promptly delivered. Very well packaged. Great value. Very effective. We found the instructions not to be very clear. We also found that the fan was much easier to control with the remote than with the buttons on the base of the fan
June 24, 2026
Reply from Devola
Hi Crispin,
Thank you for your thoughtful review. We're delighted to hear your order was delivered promptly, was well packaged, and that you're pleased with the value and performance of your fan.
We also appreciate your feedback regarding the instructions and the controls on the unit. Comments like yours are invaluable and will be passed on to the manufacturer as we're always looking for ways to improve the customer experience. Thank you for taking the time to share your feedback 💙
Best wishes,
Elise
Excellent service and a good quality…
Excellent service and a good quality unit, very pleased with my purchase
June 24, 2026
Reply from Devola
Hi Mike,
Thank you for your wonderful review. We're delighted to hear you received excellent service and that you're so pleased with the quality of your unit. We really appreciate your kind feedback and hope you continue to enjoy your purchase 🌟
Best wishes,
Elise
Free next day delivery!
June 24, 2026
Reply from Devola
Hi Barbara,
Thank you for your great review. We're so pleased to hear you were happy with our free next day delivery. We really appreciate your feedback 🚚
Best wishes,
Elise
Excellent desk fan
Excellent desk fan, great range of speeds - very helpful for keeping cool while working in hot weather. Quiet enough to use in bedroom for sleeping on warm nights too.
June 23, 2026
Reply from Devola
Hi CB,
Thank you for your fantastic review. We're delighted to hear you're so pleased with your desk fan and that it's keeping you cool while you work and comfortable at night. It's great to know you're enjoying its quiet operation and wide range of speed settings. We really appreciate your kind feedback 🌬️💙
Best wishes
Elise
Excellent
Simple ordering. Arrived next day even though it was the heatwave. Excellent from start to finish.
June 24, 2026
Reply from Devola
Hi S,
Thank you for your wonderful review. We're delighted to hear you found the ordering process simple and that your order arrived the very next day, even during the heatwave. It's fantastic to know you had an excellent experience from start to finish. We really appreciate your kind feedback 🌞📦
Best wishes,
Elise
Excellent service
I ordered the fan on a Wednesday afternoon and it was delivered for free the next day. Excellent service
June 24, 2026
Reply from Devola
Hello,
Thank you for your fantastic review. We're delighted to hear your fan arrived the very next day with free delivery and that you were so pleased with the service. We really appreciate your kind feedback 🚚🌟
Best wishes,
Elise
Great little desk top fan that made the…
Great little desk top fan that made the recent heatwave bearable, at least while I was near it
June 24, 2026
Reply from Devola
Hi Brian,
Thank you for your lovely review. We're so pleased to hear your desk fan helped make the recent heatwave much more bearable. It's great to know it's keeping you cool when you need it most. We really appreciate your feedback 🌬️😊
Best wishes,
Elise
Does what it says
Does what it says. Keeps you cool and so far works well, low energy usage. Can turn it down and remote useful.
Free next day delivery and came on time.
June 24, 2026
Reply from Devola
Hi Andrea,
Thank you for your wonderful review. We're delighted to hear your product is keeping you cool, is performing well and that you're enjoying its low energy usage and the convenience of the remote control. It's also great to know your order arrived on time with our free next day delivery. We really appreciate your kind feedback 💙🌬️
Best wishes,
Elise
Effectively cooling fan
Effectively cooling fan, but the controls are rather laborious in that have to cycle through entire range of each function's settings each time that set or reset them.
June 24, 2026
Reply from Devola
Hi Olivia,
Thank you for your helpful review. We're pleased to hear the fan is cooling effectively and working well for you. We appreciate your feedback regarding the controls and understand how having to cycle through each setting can feel less convenient. We'll be sure to pass your comments on, as feedback like this helps highlight where the user experience could be improved. Thank you for taking the time to share your experience 🌀
Best wishes,
Elise
Order came the next day,fans are really…
Order came the next day,fans are really good and value for money
June 24, 2026
Reply from Devola
Hi Sandra,
Thank you for your lovely review. We're delighted to hear your order arrived the very next day and that you're so pleased with your fans. It's great to know you found them to be excellent value for money. We really appreciate your feedback 🌬️💙
Best wishes,
Elise
Reply from Devola
Hi Emma,
Thank you for your great review. We're so pleased to hear you're happy with your product and that you were impressed with our prompt free delivery. We really appreciate your feedback 🚚✨
Best wishes,
Elise
The fan is excellent
The fan is excellent, the dehumidifier I still need to test long term. Easy to use. Very quick delivery and free!
June 24, 2026
Reply from Devola
Hi Hanna,
Thank you for your lovely review. We're delighted to hear you're enjoying your fan and that you've found both products easy to use. It's also great to know your order arrived quickly with our free delivery. We hope the dehumidifier continues to impress you over the long term. We really appreciate your feedback 💙🌬️
Best wishes,
Elise
Order and delivery process…
Order and delivery process easy/punctual and really pleased with fan - quite and cool 😎
June 24, 2026
Reply from Devola
Good Morning,
Thank you for your lovely review. We're delighted to hear you found the ordering and delivery process easy and punctual, and that you're so pleased with your fan. It's great to know it's keeping you cool while staying nice and quiet. We really appreciate your feedback 😎
Best wishes,
Elise
Great bedside gan
I wanted a fan for the bedside table and heard about this through a review in The Guardian. Very good set of features, really quiet and keeps me cool at night and got a reduction as part of Amazon Prime Day. It was eve delivered next day for free
June 24, 2026
Reply from Devola
Hi Colin,
Thank you for your wonderful review. We're delighted to hear your bedside fan is keeping you cool and comfortable at night and that you're enjoying its great range of features and quiet operation. It's also fantastic to know you were able to take advantage of a great deal and that your order arrived the very next day with free delivery. We really appreciate your kind feedback 🌙
Best wishes,
Elise
Brilliant all round.
Brilliant all round. Decent delivery and the fan is spot on. My wife thinks it’s expensive, but for its size it packs a punch and the remote is really handy when you’re in bed. Brilliant fan 10/10.
June 24, 2026
Reply from Devola
Hi William,
Thank you so much for your fantastic review. We're delighted to hear you were happy with the delivery and that your fan has lived up to your expectations. It's great to know you're impressed with its performance despite its compact size, and that the remote control has proved so useful. We really appreciate your kind words and your 10/10 recommendation ⭐
Best wishes,
Elise
Reply from Devola
Hi Jo,
Thank you for your wonderful review. We're delighted to hear you found the information on our website clear, were pleased with your product, and that your order arrived quickly. We really appreciate your kind feedback 🌟
Best wishes,
Elise
Arrived within 2 days of ordering well…
Arrived within 2 days of ordering well ahead of schedule. Really happy with product
June 24, 2026
Reply from Devola
Hi Maria,
Thank you for your lovely review. We're delighted to hear your order arrived well ahead of schedule and that you're really happy with your product. We really appreciate your kind feedback 🚚😊
Best wishes,
Elise
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