I visited the store several times before deciding on my sofas, each time I was welcomed & was given all the attention & information I needed. I can’t praise Chris enough as he was very patient with my... See more
Company replied
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Very happy with the service I received when I went into the Aberdeen store. Very pleasant staff and no pressure left me to wonder around until I was ready to ask questions. I was shown the colours of... See more
Company replied
Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... See more
Company replied
The sales assistant was attentive without being pushy. She explained the process clearly and gave us enough time to consider our purchase. She was knowledgeable about the product and was helpful.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Bedford Road, AB24 3LH, Aberdeen, United Kingdom
- 0333 999 9809
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Knowledgeable patient sales staff member
Helen was a very patient with me while I made.my selection. Very good product knowledge.
September 2, 2026
Very friendly and helpful member of…
Very friendly and helpful member of staff called Chris. Lovely store great selection of sofas and furniture.
September 1, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great selection of sofa’s
Easy for us to get to. Great selection to choose from. Simona was polite and chatty, very helpful.
September 2, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
John was very helpful
John was very helpful, without being pushy.
He also makes a decent cuppa !
September 2, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Helpful staff and went out of there way…
Helpful staff and went out of there way to explain everything.
September 1, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Salesman was very friendly
Salesman was very friendly, helpful and patient with me trying all colour combinations of cushions!
September 1, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
all the staff was very well informed on…
all the staff was very well informed on the product in store and very polite
September 1, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
John was very informative and…
John was very informative and knowledgeable about the products that we were interested in and helped us in getting exactly what we needed.
September 1, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Good salesman no pressure sales and…
Good salesman no pressure sales and answered all our questions
August 31, 2026
Reply from DFS Furniture - Aberdeen
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A great choice of sofas and chairs
A great choice of sofas and chairs, we were left to brouse at our leisure, when we decided on our choice John came over and we completed to sale, John came over as very knowledgeable, very easy to deal with, we're very happy with our purchase.
September 1, 2026
Reply from DFS Furniture - Aberdeen
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service.
Manager on duty is also a great kudos to DFS.
August 22, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello Liam,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very polite staff
Very polite staff, plenty of options and everything was dealt with ease.
August 31, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
No hassle
No hassle. Well explained/demonstrated.
All questions covered. No hard sales. Lee was spot on.
August 31, 2026
Reply from DFS Furniture - Aberdeen
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The sales assistant was attentive…
The sales assistant was attentive without being pushy. She explained the process clearly and gave us enough time to consider our purchase. She was knowledgeable about the product and was helpful.
August 30, 2026
Reply from DFS Furniture - Aberdeen
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and welcoming staff
Very helpful and welcoming staff. They listen to what you want and what your looking for. We always get our sofas from dfs, wouldn't go anywhere else. They are five stars 🌟
August 23, 2026
Reply from DFS Furniture - Aberdeen
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Aberdeen
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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