Freddie introduced himself and showed us around the store then left us to browse which was very good of him. Once we’d made our decision to purchase we were made a coffee and greeted warmly by Freddie... See more
Company replied
Location
Switch location1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
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See what reviewers are saying
We visited DFS today and were assisted by Priya, who was absolutely amazing. She was incredibly professional, patient, and knowledgeable.She took her time to walk us around the store, explaining all... See more
Company replied
Today we took our disabled daughter to buy a large chair / small sofa. The shop was very busy but the staff were super efficient at looking after everyone. We were offered coffee whilst we waited an... See more
Company replied
Charlie, the sales representative greeted us into the store and dealt with our purchase with a very friendly and professional manner. He was easy to talk to and answered all of our questions clearly... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, United Kingdom
- 0123 350 3089
4.9
Excellent
5K reviews
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Really helpful man who took my order…
Really helpful man who took my order made me feel at ease nice shopping experience
August 24, 2026
Reply from DFS Furniture - Ashford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Staffs Priya and James were excellent…
Staffs Priya and James were excellent to close the doubts and close the deal properly. They were explaining everything for our best interest.
August 24, 2026
Reply from DFS Furniture - Ashford
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Priya and James.
Kind Regards,
Jordan
DFS Customer Support
Praise to Charlie
Charlie was very helpful and extremely welcoming when we came into the store. He helped us decide easily and gave us loads of information on questions we asked.
August 23, 2026
Reply from DFS Furniture - Ashford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales gentleman Mike was amazing…
The sales gentleman Mike was amazing and so helpful. Thank you.
August 23, 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Emily the sales lady explained…
Emily the sales lady explained everything in great detail and was a real pleasure to deal with.
August 23, 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Ashford
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
We had a very successful visit
We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly and easy going. The whole process was very quick and efficient.
August 22, 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Pria star sales person 🥰…
Pria was fantastic she was not pushy she was just right she had presence she was very very friendly she had good product knowledge if I need anything else from the store I will personally ask for her to serve us if possible I would give her more than a 10🤗david and Jackie mccabe
August 22, 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very good customer experience Freddie…
Very good customer experience Freddie our salesman was first class very informative and friendly 👍
August 22, 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Emily could not have been more helpful…
Emily could not have been more helpful and explained everything clearly
August 21, 2026
Reply from DFS Furniture - Ashford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I had a great experience today ..Fred…
I had a great experience today ..Fred from the sales team was extremely helpful and gave very good advice which put our minds at rest which helped to make the decision to purchase..We are very pleased to have done so.
August 20, 2026
Reply from DFS Furniture - Ashford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Fred met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Pryia at Ashford was great
August 20, 2026
Reply from DFS Furniture - Ashford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were served by Fred
We were served by Fred, he was very knowledgeable as well as being friendly and courteous, we would definitely come back to DFS, Thank you Fred
August 19, 2026
Reply from DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Fred.
Kind Regards,
Jordan
DFS Customer Support
Friendly, helpful and efficient staff
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait.
The salesman was so nice and very efficient. A relaxed and pleasant experience
August 20, 2026
Reply from DFS Furniture - Ashford
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
To be honest it was a pleasure to be…
To be honest it was a pleasure to be served by Freddy at Ashford DFS
Excellent service.
August 20, 2026
Reply from DFS Furniture - Ashford
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Buying new sofa
It was an all round pleasurable experience, from the staff through to brilliant customer service.
August 19, 2026
Reply from DFS Furniture - Ashford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very Good Experience
August 19, 2026
Reply from DFS Furniture - Ashford
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Freddy listened to our requirements and…
Freddy listened to our requirements and made informed helpful recommendations.
Friendly, polite and not overly pushy although clearly hungry for the sale.
August 19, 2026
Reply from DFS Furniture - Ashford
Hello,
Thanks for your lovely feedback, we’re glad to hear Freddy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
A lovely lady called Priya served us…
A lovely lady called Priya served us today. She had such a lovely manner and explained everything clearly to us.
August 19, 2026
Reply from DFS Furniture - Ashford
Hello Ann,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.
August 18, 2026
Reply from DFS Furniture - Ashford
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
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