DFS Furniture - Beckton Reviews 

The customer service was very poor. I waited more than 4 1/2 hour. It was me my wife a three years boy. He was very hungry after he started to cry.
End of the day the result was finance did not go through. On my view, if you ask me, I think you need to sharpen your stuff
1. The hospitality was excellent
2. Customer service was excellent
3. But after all the paperwork done leaving the customer waiting for hours do you think it is appropriate yet?
In my opinion, what the customer need is no wasting time time is precious. I think you need to reshuffle the stuff, then it is totally up to you thanks. Kind regards.

The staff was really helpful and explained everything. Good customer service

Mustak was a tremendous help! Despite it being very busy for a Sunday he was able to help my mother and I review various bed options and even went out of his way to double checked measurements and mechanics to ensure we were comfortable with our final bed choice.

He was very thorough, kind and a big big help in making the experience feel less daunting because let’s face it furniture shopping can be a huge expense and you don’t want to get anything wrong.

Thank you so much Mustak :)

They let me wonder around without pestering me

Moin have Wonderful customer service. Skill to us the customer, Very polite very knowledgeable of everything, he make it to be a great experience caring for all our needs. Thank you Moin

The staff member Mustak at Beckton made us feel very welcome and explained everything so well. We appreciated his help very much. Lovely guy.

We were torn between 2 sofas…. Fabric or leather… he explained how we can maintain and look after them and made us realise what suited us best.

We had a great experience at DFS store in Beckton as we had gone to choose our sofas. The assistant Kumar who helped us choose and buy the sofa went above and beyond to ensure we made the right choice according to our requirements. He was very kind and helpful and knowledgeable and in the end we left very happy with our purchase! Thanks Kumar!

Moin was very helpful and understanding

The service was very good staff helpful and friendly

I recently purchased a sofa from DFS and had a fantastic experience. The customer service agent, Ebu, was absolutely brilliant. He was knowledgeable, professional, and took the time to answer all of my questions. His expertise and friendly approach made the whole process smooth and enjoyable. Thanks to Ebu’s excellent service, my experience was outstanding from start to finish. I would highly recommend DFS and greatly appreciate the exceptional customer care provided by Ebu.

The customer service by Moin was amazing, very friendly and understanding.

The staff were incredibly helpful in letting us know when to fluff the pillows and the best way to maintain the quality of the sofa we bought, and were also very friendly.

im appreciate and good service good price

Service was very good and staff is so cooperative.gave us enough time to think and make decision to choos the right sofa for our place. Help us a lot .

amazing experience, moin was very helpful and extremely friendly with the purchase of our sofas. highly recommend dfs

Professional and cooperative staff (Ibrahim) at Beckton branch. Helped through out the buying process and offered the best service and value for money

Customer services best no

The staff were genuinely friendly and polite.

Kamil dealt with us. He was engaging, friendly, knowledgeable helpful and polite.

He made the decision making process easier and explained everything I needed to know about the amazing sofa's I required.

Thank you so much

Young girl dealing with me very helpful and professional 👌 she explained me everything very well

My family and I had a wonderful experience at dfs and would like to give a special thank you to Saqib for all his help. He was friendly, patient, and genuinely interested in helping us find the perfect sofa. He took the time to listen to what we were looking for and answered all our questions with great knowledge and care. His excellent customer service made the whole experience enjoyable and stress-free. He went above and beyond to help us, and we left feeling confident and happy with our purchase. Thank you saqib for making such an important purchase such a positive experience!