I knew what I wanted and the girl who dealt with my order explained everything in detail, taking her time to show me fabric choices, colours etc. She itemised the costings for everything and what was... See more
Company replied
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For a large company DFS really excelled today. Sean the showroom salesman couldn't do enough for us. He explained the difference between materials available and their suitability for a sunroom, gener... See more
Company replied
Had another great experience with DFS and especially Thomas from the boucher road branch. We dealt with him years ago when we bought our corner sofa and recently contacted them to add the footstool.... See more
Company replied
We received fantastic service from Anne at the DFS Boucher Road store. She was warm, approachable and very knowledgeable, and she patiently guided us through the different options until we found the r... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
49 Boucher Road, BT12 6HR, Belfast, United Kingdom
- 0333 999 9803
4.9
Excellent
10K reviews
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Very professional and helpful young man…
Very professional and helpful young man named Thomas helped us answered all questions we asked and more than accommodating with queries great at every aspect of our search for a sofa from DFS .
August 21, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Thomas was exteremely helpful…
Thomas was exteremely helpful knowledgeable and ecplained et reasonally well
August 21, 2026
Reply from DFS Furniture - Belfast
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Absolutely joke been waiting 18 weeks …
Absolutely joke been waiting 18 weeks on bed and no help from anyone
April 19, 2026
Unprompted review
Reply from DFS Furniture - Belfast
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
greeted by Thomas within very short…
greeted by Thomas within very short time of visiting store, very knowledgeable and supportive and offered tea/coffee and access to bathrooms as he knew we had travelled some distance
August 20, 2026
Reply from DFS Furniture - Belfast
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Thomas met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Big shout to Sean for looking after us…
Big shout to Sean for looking after us so well in the Belfast store. He made the experience really easy and explained everything we needed to know.
Aftercare was really great too, the day after our store visit we needed to make a change to our order. Sean called me and talked through options and amended our order straight away. 5 star service!
August 19, 2026
Reply from DFS Furniture - Belfast
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sean met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We cannot praise Sean highly enough
We cannot praise Sean highly enough, he was so helpful, knowledgeable and explained the whole ordering process. From we went through the doors he was friendly and professional. Cannot wait to take delivery of our new suite!
August 20, 2026
Reply from DFS Furniture - Belfast
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sean.
Kind Regards,
Jordan
DFS Customer Support
Had another great experience with DFS…
Had another great experience with DFS and especially Thomas from the boucher road branch. We dealt with him years ago when we bought our corner sofa and recently contacted them to add the footstool. Thomas couldn't of been more helpful, he was friendly and made the process easy
Would still recommend them 4yrs on
August 13, 2026
Reply from DFS Furniture - Belfast
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Thomas.
Kind Regards,
Jordan
DFS Customer Support
Sean was very helpful and was able to…
Sean was very helpful and was able to assist us our purchase
August 20, 2026
Reply from DFS Furniture - Belfast
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Robin was very helpful throughout the…
Robin was very helpful throughout the process if i didnt understand he explained it slowly very happy with the customer service thank you Robin patricia mc callion
August 20, 2026
Reply from DFS Furniture - Belfast
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Robin.
Kind Regards,
Jordan
DFS Customer Support
I had a wonderful experience when visiting DFS.Anne was amazing and so helpful, such a pleasure to deal with. …
I had a wonderful experience when visiting DFS on the Boucher road in Belfast.
I had called on 2 occasions and both times looked after by a lovely lady called Anne.
She was so helpful and pleasant and couldn't do enough for me.
I bought a lovely corner sofa which I am looking forward to being delivered to my home.
Thank you DFS.
August 19, 2026
Reply from DFS Furniture - Belfast
Hello Hugh,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
We received fantastic service from Anne…
We received fantastic service from Anne at the DFS Boucher Road store. She was warm, approachable and very knowledgeable, and she patiently guided us through the different options until we found the right sofa for our new home. We never felt pressured or rushed, and she made the whole process straightforward and enjoyable. Thank you, Anne, for making our visit such a positive experience!
August 17, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Sophie was very helpful to us and…
Sophie was very helpful to us and friendly nothing was to much thank you looking forward to receiving our new furniture thank you
August 19, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello Michael,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello Emma,
We are really grateful for your kind words and for sharing your experience in our store with Conor. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Very professional staff
Very professional staff, Connor dealt with us, just the right amount of small talk and met all our needs.
August 18, 2026
Reply from DFS Furniture - Belfast
Hello John,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello Michael,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ciara was very helpful and…
Ciara was very helpful and knowledgeable. She was also very patient with me and helped guide me through the credit process
August 16, 2026
Reply from DFS Furniture - Belfast
Hello Carole,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service.
July 27, 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Belfast
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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