On entering the store, we were asked if we needed any help, we said we were having a look around and we were left to try everything we wanted to without feeling badgered or watched. There was lots of... See more
Company replied
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On entering the store, we were asked if we needed any help, we said we were having a look around and we were left to try everything we wanted to without feeling badgered or watched. There was lots of... See more
Company replied
DFS Brigg has a great selection well displayed. Sales team were not overbearing. They were friendly and helpful when required. So making a for a relaxing not pressured time. Charlotte helped us see ou... See more
Company replied
My visit to DFS in Brigg this evening was an absolute pleasure. So many sofas to choose from and very helpful (but not pushy) staff. I'm so looking forward to getting my lovely new sofa!
Company replied
From entering the showroom to leaving we found the purchasing experience as very easy and quick as we knew what we was looking for on arrival. Angela was really helpful and patient and polite. My on... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Mill Close, Scawby Road, DN20 9JH, Brigg, United Kingdom
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Reply from DFS Furniture - Brigg
Really great customer service from Andy at the Brigg store
No pushy hard sell , just a relaxed atmosphere sitting on the sofa we have chosen , like having at chat at a friend’s house , everything explained in plain English , a real pleasure to of shooed there

Reply from DFS Furniture - Brigg
excellent informative service in brigg store today.Not pushy just helpful and ordered our new sofa.

Reply from DFS Furniture - Brigg
Was able to browse at my leisure begore making a decidion. Staff ectremely helpful and pleasant.

Reply from DFS Furniture - Brigg
Everything from start to finish was Fantastic.The salesman ,Colin, was brilliant.He was very professional , a credit to the store .

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
We visited the store in Brigg, the layout was was easy to find what we were looking for. A member of staff approached us and was very knowledgeable without being pushy.

Reply from DFS Furniture - Brigg
Big Dean was extremely helpful and not pushy at all. He was friendly, knowledgeable and answered all of my questions (I had lots of them). Great experience.

Reply from DFS Furniture - Brigg
We were left alone to browse until we needed assistance. The salesman was very personable & knowledgeable and efficient.

Reply from DFS Furniture - Brigg
Friendly and helpful. Would recommend. Have used before and have come back for another sofa years later so that says it all.

Reply from DFS Furniture - Brigg
Great service through out ,nice and friendly,very knowledgeable great quality and product at good price

Reply from DFS Furniture - Brigg
Excellent service, no pushy sales pitch, Dean listened to what we wanted and advised, very helpful, cant wait for my new sofa to arrive.

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg

Reply from DFS Furniture - Brigg
We were greeted by a friendly and knowledgeable salesman who answered all of our questions and guided us through the process of buying our sofa and chair. We are so glad we went to the shop instead of just buying it online as the salesman had us sit in the actual chairs and we realised then that the first choice we had in mind would not have been suitable for our comfort needs. We feel very happy that the sofa and chair we ended up buying definitely is the right choice and the protection plan gives us peace of mind because we are the kind of people that would spill a curry.

Reply from DFS Furniture - Brigg
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