FAZ AT THE COLNE STORE WAS FANTASTIC . SHE GREETED AND ASKED IF WE WERR BROWSING ,IF INTERESTED IN ANYTHING SHE WOULD COME AND ADVISE. SHE EXPLAINED ALL THE POINTS OF THE FURNITURE ANSWERED ANY QUESTI... See more
Company replied
Location
Switch locationCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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See what reviewers are saying
Veronika as the colne store was amazing. She knew every detail, all information and made sure i was informed and making the right decision about my nee settee. That much so, when i visited the week be... See more
Company replied
Great friendly staff (not Pushy) great showroom with all suits etc on show ,nothing to much trouble giving advise and variations available,so we were able to get the suit we wanted in the leather and... See more
I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, United Kingdom
- 0333 999 9832
4.9
Excellent
2K reviews
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Faztastic
Warm friendly greetings on every visit. No pressure or pushing to purchase, given time and space to try, experience and discover what types and variations were available. HELP, was available at all times if there were any questions, queries or additional information was needed.
It was extremely convenient to be able to bring the dog into the store.
A good and intelligent conversation about the purchase and options available.
In general a Very good experience.
May 26, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful
Very friendly and showed us plenty of different types of material we was looking for
May 25, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa. The salesperson was incredibly helpful, patient, and knowledgeable throughout the whole process. They took the time to answer all my questions, helped me find the perfect sofa for my space and budget, and made everything smooth and stress-free. Excellent customer service from start to finish — I’m really happy with my purchase and would definitely recommend shopping here!
May 24, 2026
Reply from DFS Furniture - Colne
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The sales assistant was very helpful
The sales assistant was very helpful, she gave us time and space to make our final decision, which we appreciated, we did not feel under pressure to buy. She advised us on the two different fillings for the cushions and showed us our choice on the internet, which again was helpful.
May 21, 2026
Reply from DFS Furniture - Colne
Hello Paul,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Bought my sofa from the colne branch…
Bought my sofa from the colne branch Very polite and very helpful will definitely return when I need a new sofa in the future 👍 great customer service 😀
May 10, 2026
Reply from DFS Furniture - Colne
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
very helpful assistant
May 9, 2026
Reply from DFS Furniture - Colne
Good morning Mr Radwell,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Colne
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very good service
The sales person Scarlett was very helpful and patient whilst we made our choice. She explained everything to us carefully also.
May 16, 2026
Reply from DFS Furniture - Colne
Good morning Andrew,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Scarlett.
Kind regards,
Lia
DFS Customer Support
Great store staff and experience
Great Service we were left to browse with being rushed . When we made our decision all information was explained in detail with assistance given as to our best options by Ben . Overall a good experience
May 15, 2026
Reply from DFS Furniture - Colne
Good morning Linda,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Aisha at colne burley bb8 8LB attended…
Aisha at colne burley bb8 8LB attended to us very well . Thumbs up for Aisha she is lovely
May 14, 2026
Reply from DFS Furniture - Colne
Good morning Kay,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Tehseen was very knowledgeable about…
Tehseen was very knowledgeable about the produts we purchased and answered all our questions.
We did not feel rushed.
He was very pleasant and an asset to your company.
May 13, 2026
Reply from DFS Furniture - Colne
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The assistant Scarlet was a very…
The assistant Scarlet was a very pleasant and efficient young lady. She gave a very concise explanation of the furniture and finance deals. Scarlet was not pushy. Allowing time for you to make up your mind. A pleasant experience.
May 12, 2026
Reply from DFS Furniture - Colne
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. The store staff were very friendly and approachable. They answered all our questions and gave us the space and time to look around and figure out what we wanted. A fuss free experience from start to finish.
May 9, 2026
Reply from DFS Furniture - Colne
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
No pressure from sales to purchase a…
No pressure from sales to purchase a sofa enabling us to look round the store with ease.
May 10, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
It was nice to have a look around and…
It was nice to have a look around and not being badgered, the guy that dealt with us was very polite ,and gave excellent costumer service
May 10, 2026
Reply from DFS Furniture - Colne
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
The shop was clean and well presented. They let us look around without pressure but let us know she was there when we are ready. Faz helped guide us to the right choices with add ons etc. She had all the information we needed, the process was quick and officent, double checking everything. She very friendly. Very happy with the service and our choice in sofa. Would highly recommend
May 9, 2026
Reply from DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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