We had a great experience buying our new sofa, and Ritchie was excellent from start to finish. He was friendly, knowledgeable and really helpful without ever being pushy. He took the time to answe... See more
Company replied
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We had a great experience buying our new sofa, and Ritchie was excellent from start to finish. He was friendly, knowledgeable and really helpful without ever being pushy. He took the time to answe... See more
Company replied
We got fantastic customer service at this store in Enfield. The member of staff was very welcoming, friendly and knew exactly what and how we wanted it. We were very pleased with our order and our e... See more
Company replied
The young lady who I had the privilege to show me around. was very helpful and knowledgeable, and patient she advised me to take my time in choosing, because it so important that I make the right de... See more
Company replied
Saiful was really helpful. He spoke us through the details of the furniture. I had popped in the store for the past 2 days for ideas and fittings, and he hasn’t hesitated once to talk us through our p... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Great Cambridge Road, EN1 1UJ, London, United Kingdom
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Just arrived and very pleased with sofa. Easyglide not that easy to move sofa. If it worked well I would have given a 5 star review

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield
Really good customer service and very personable. No hard sale. Our sales assistant was really helpful.

Reply from DFS Furniture - Enfield
Ritchie, the sales rep was polite and helpful, allowed us to make our own decision, he didn't push us to buy ,gave us different options.

Reply from DFS Furniture - Enfield
The assistant was very helpful. Not too pushy, which always makes me walk out. He talked us through the options we had narrowed it down to and helped us make a decision we are very happy with. Would highly recommend.

Reply from DFS Furniture - Enfield
The visit to the Enfield store was a very good experience. The staff were both helpful and knowledgeable without being overpowering. In particular your assistant Amy was really helpful and obliging.

Reply from DFS Furniture - Enfield
Very happy with my service, he took all my concerns in to consideration and ensured my measurements were correct.

Reply from DFS Furniture - Enfield
Experience was amazing with Erica. She helped me with choosing the right coffee and dining tables.

Reply from DFS Furniture - Enfield
The staff that dealt with my wife and I were more than helpful Didn’t rush us to do anything that we weren’t happy with looking forward to getting our furniture thank you

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield
It was great visiting the store and meeting Mr Iqbal the person we met showing us around the store and replying to all the questions we raised with ease and respect. His knowledge is superb and very helpful and supportive in guiding us finding our best buy, Thank you,

Reply from DFS Furniture - Enfield
Very good experience every detail explained and all questions were answered. All staff were very helpful.

Reply from DFS Furniture - Enfield
Exceptional Service from Start to Finish
I would like to thank Aysel, the Turkish sales consultant, and Lee from the internet enquiries team for the outstanding service they provided throughout the purchase of our new settee.
From the initial enquiry through to completing the order, both Aysel and Lee were professional, knowledgeable, friendly, and extremely helpful. They took the time to answer all of our questions, provided excellent advice, and ensured the entire process was smooth and stress-free.
Nothing was too much trouble, and their attention to detail and commitment to customer satisfaction were evident from start to finish. It is refreshing to receive such a high standard of customer service these days.
We are delighted with our purchase and would highly recommend your company to anyone looking for quality furniture and excellent customer care.
Top marks to both Aysel and Lee – they are a real credit to your business. Thank you for making the whole experience such a positive one. ⭐⭐⭐⭐⭐
Mr Mrs MH Pasha

Reply from DFS Furniture - Enfield
Lisa was absolutely amazing! She explained everything so well and made us feel so comfortable and happy with our choice.

Reply from DFS Furniture - Enfield
Your staff member Igbal was very helpful and friendly in aiding us make our choice.

Reply from DFS Furniture - Enfield
Bought a Sofa and Footstall from DFS This Morning in Store at Enfield and cannot Thank Customer Service advisor Lisa enough who helped me with Choice , Measurements and Colours, and explaining Delivery and aftercare. I shall be back soon to purchase a Coffee table. Many Thanks.

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield

Reply from DFS Furniture - Enfield
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