DFS Furniture - Farnborough Reviews 

5,074
TrustScore 5 out of 5

4.9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our... See more

Company replied

Rated 5 out of 5 stars

We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were l... See more

Company replied

Rated 5 out of 5 stars

The showroom was pristine, lovely and cool. We weren’t approached by anyone until we’d tried a few sofas which we found refreshing. No one likes to be hounded the moment they walk through the do... See more

Company replied

Rated 5 out of 5 stars

We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom

  • 0333 999 9815

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,074)

99,267 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Livvy suite

The young man who served me was very attentive and informative. I happily bought all the products he recommended. I feel awful that I forgot his name!

July 19, 2026
Rated 5 out of 5 stars

10/10 staff

10/10 staff! All so friendly! They did everything to meet our needs. We couldn’t be happier with our experience at DFS farnborough.

July 19, 2026
Rated 5 out of 5 stars

Amazing help from Ben from start to…

Amazing help from Ben from start to finish

July 18, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service with no pressure

Excellent service with no pressure

July 17, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The lady was very helpful and open…

The lady was very helpful and open about everything explained everything we needed to know

July 17, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ben- Farnborough Store

Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our first sofa an easy and smooth experience. Dfs should be proud to have a member of staff like him.
Thank you again Ben.

July 16, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service

The staff and customer service level was excellent throughout

July 12, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

We visited DFS Farnborough

We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were looking for, so asked Bill for more info on them. However Bill showed us a new sofa that had just been launch 4 days previously and it was exactly what we were looking for. He was polite, funny, knowledgeable on all the items we asked about and very professional customer service at it's best.

July 14, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

I recently visited your Farnborough…

I recently visited your Farnborough store and was pleasantly surprised by the excellent service I received. The staff were welcoming, knowledgeable, and genuinely eager to help customers.
In particular, I believe the female member of staff who assisted me was named Sylvia. She was professional, friendly, and extremely helpful throughout my visit. Her knowledge and willingness to go the extra mile made for a very positive experience.
Please pass on my thanks and appreciation to Sylvia and the rest of the team for providing such outstanding customer service.

July 14, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good choice of sofas

Good choice of sofas, priced competitively & decent sales service. Throw in interest free credit - easy to do business with.

July 14, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello Jeff,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Get knowledge and understanding

The guy who sold to us, was very friendly and helpful, especially showing us the different configurations on the large screen.

July 13, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

I was left to look around and take my…

I was left to look around and take my time in choosing a settee in peace when I did want help the staff were very friendly and helpful explaining everything to me

July 13, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Great Sofa with unmatched service

Ben at the Farnborough store was fantastic. Straight to the point, no pressure selling, kind & knowledgable . We loved the sofa design & looking forward to receiving it .

July 12, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Perfect experience!

The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!

July 11, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Farnborough

Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.

July 11, 2026
DFS Furniture - Farnborough logo

Reply from DFS Furniture - Farnborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

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