The showroom was pristine, lovely and cool. We weren’t approached by anyone until we’d tried a few sofas which we found refreshing. No one likes to be hounded the moment they walk through the do... See more
Company replied
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Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.
Company replied
The staff were extremely professional and helpful. Our sales agent Tahira is an amazing lady she proposed something for us to buy and we did . I wouldn’t have bought anything without her assistance yo... See more
Company replied
We bought our recliner sofas plus a nest of tables from Sonia Peek from the Farnborough store. The range of sofas are incredible we were really impressed as its been 6 years since we last shopped for... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Solartron Road, Unit 1, GU14 7QJ, Farnborough, United Kingdom
- 0333 999 9815
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Get knowledge and understanding
The guy who sold to us, was very friendly and helpful, especially showing us the different configurations on the large screen.
July 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was left to look around and take my…
I was left to look around and take my time in choosing a settee in peace when I did want help the staff were very friendly and helpful explaining everything to me
July 13, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great Sofa with unmatched service
Ben at the Farnborough store was fantastic. Straight to the point, no pressure selling, kind & knowledgable . We loved the sofa design & looking forward to receiving it .
July 12, 2026
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Perfect experience!
The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!
July 11, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Farnborough
Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.
July 11, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello Geoff,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Farnborough
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Farnborough
Hello Suzanne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Farnborough
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
John was extremely helpful and the…
John was extremely helpful and the entire order process was speedy. We had a complete overview of the services offered.
July 7, 2026
Reply from DFS Furniture - Farnborough
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Sylvia was helpful and efficient
Sylvia was helpful and efficient, offered us a drink and was a pleasure to engage with
July 5, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The staff that attended to us was very…
The staff that attended to us was very kind and helpful. He was really nice and very understanding. I forgot his name but he is an older guy. He has got great personality
July 6, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The staff were extremely professional…
The staff were extremely professional and helpful. Our sales agent Tahira is an amazing lady she proposed something for us to buy and we did . I wouldn’t have bought anything without her assistance your company is lucky to have person like here
July 6, 2026
Unprompted review
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff, took time to answer any questions we had and made ordering process very pleasant!
July 5, 2026
Reply from DFS Furniture - Farnborough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Farnborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service didn't feel under any…
Great service didn't feel under any pressure to buy. The young man that looked after us was a breath of fresh air. Nothing was to much trouble.
June 28, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable. We had not planned to buy that day but the sofa etc were ideal ad there was no reason to delay. Sonia was very helpful and knowledgeable.
July 4, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Ben was extremely helpful and very…
Ben was extremely helpful and very knowledgeable and was able to give us options and talk us through what we were looking for.
July 5, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very satisfied with service in store
Store personnel were very helpful. Offered drinks while we looked around and decided. Answered questions professionally
July 5, 2026
Reply from DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Discussed options
Discussed options. Placed order which was rechecked by another assistant before being placed. Courteous and friendly
July 4, 2026
Reply from DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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