Our shop assistant Stuartfrom the London rosd branch took us through all options available and got us the best deal with our sofa There was no haggling and what was best of all he didnt follo... See more
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From the minute we walked into the showroom on london road we were really pleased with the service...noone hastling you with sales talk and when i had made my final decision Bronwyn listened and expla... See more
Company replied
We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... See more
Company replied
We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Our shop assistant Stuartfrom the…
Our shop assistant Stuartfrom the London rosd branch took us through all options available and got us the best deal with our sofa
There was no haggling and what was best of all he didnt follow us around the shop trying to sell us anything, he gave us a cup of coffee and told us to take our time and to flag him down for any questions or queries we may have had
He was very professional in his knowledge of his work and gave us great advice regarding finance and all other options available
It made our choice easy and a very smooth transaction
Thank you
August 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very Good Customer Service…
Great service the customer service representative,she spent a considerable amount of time answering my questions. She outlined timescales and costs very clearly. Very professional service
August 26, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
From the minute we walked into the…
From the minute we walked into the showroom on london road we were really pleased with the service...noone hastling you with sales talk and when i had made my final decision Bronwyn listened and explained everything clearly and made me feel at ease with the options open to me..never pressurising me into anything. Thank you Bronwyn excellent service!
August 25, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
The salesman was very pleasant and was…
The salesman was very pleasant and was knowledgeable of the products.
August 25, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Scott who dealt with us with
Scott the sales assistant who sold us our sofa was very efficient and informative! Thanks scott
August 25, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
No hard sell, just useful advice.
No hard sell, just good advice given after listening to our needs. Came up with an idea that we hadn't really thought of that made sense for what we wanted in the space we had - an accent chair. Took the sting out of parting with £4000 😂
August 25, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
From start to finish of my purchase…
From start to finish of my purchase Stuart handled my queries with professional knowledge
August 25, 2026
Reply from DFS Furniture - Glasgow
Hello Graham,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The team was very helpful and…
The team was very helpful and knowledgeable .This helped me to feel relaxed and confident when buying my new sofa
August 24, 2026
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
As soon as we entered the store room we…
As soon as we entered the store room we could see all the staff with big welcome smiles on their faces,Stuart who approached us was brilliant he asked me and my wife if we would like a coffee, he showed us quite a few sueits and helped us decide on the one we bought,if giving points for being a good and competent sales man we would give this man 10/10 thanks for the experience
August 23, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great service and friendly staff
Great service and friendly staff! Thank you for your help Stuart.
August 24, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
First class service in London road store
Stuart served us in the Glasgow store. He was kind, knowledgeable and not in the least pushy. We had an excellent experience in store
August 23, 2026
Reply from DFS Furniture - Glasgow
Hello Kirsteen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service from Scott
August 24, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great customer service from start to…
Great customer service from start to finish, thanks
August 22, 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ryan was a great help I give him 100%…
Ryan was a great help I give him 100% for his work
August 24, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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