We went looking at sofas yesterday, just to have a look and ended up buying one from DFS in Glasgow 🫣 the customer service was brilliant we could not fault it. Our sales assistant was so chatty, didn... See more
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Our shop assistant Stuartfrom the London rosd branch took us through all options available and got us the best deal with our sofa There was no haggling and what was best of all he didnt follo... See more
Company replied
Scott the sales person was informative went into the pros and cons of all the differnt types of fabrics etc which was a big help to us. A very pleasant shopping trip ending with the correct product fo... See more
Company replied
From the minute we walked into the showroom on london road we were really pleased with the service...noone hastling you with sales talk and when i had made my final decision Bronwyn listened and expla... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and salesperson from…
Great service and salesperson from arriving in store to leaving
August 9, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very kind and fast
August 8, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Salesperson was very helpful h
August 9, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Even being a young person looking for…
Even being a young person looking for furniture i was still taken seriously where most people would not have taken me as seriously
August 1, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service
Excellent customer service, and helped select the perfect sofa.
August 8, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Dolly was so helpful friendly made our…
Dolly was so helpful friendly made our experience very good
August 8, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Nicola was excellent
Nicola was excellent! She was patient, knowledgeable and helped us order exactly what we wanted.
August 8, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
We were not rushed allowed to browse…
We were not rushed allowed to browse without any problem
When we needed assistance Ryan was very helpful
August 8, 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Nikki @ TollCross is an asset
My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fabrics were first class. Since starting this journey on purchasing a new sofa this was by far the best experience that I have received (started 18months ago). I look forward to taking delivery in the knowledge that I will be satisfied and looked after.
August 8, 2026
Unprompted review
Reply from DFS Furniture - Glasgow
Hello Catherine,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind regards,
Lia
DFS Customer Support
Nikki in Tollcross Branch
Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final journey after spending time with Nikki was seamless.
August 8, 2026
Reply from DFS Furniture - Glasgow
Hello Anne,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind regards,
Lia
DFS Customer Support
Excellent customer service at Toryglen shop
The staff at the shop were very helpful and informative
August 7, 2026
Reply from DFS Furniture - Glasgow
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very happy with the service I was…
Very happy with the service I was given. Was greeted at door by Jamie who was very professional and made me feel at home and gave great advice. Great customer experience all round. I would definitely recommend dfs to family and friends
August 7, 2026
Reply from DFS Furniture - Glasgow
Hello Barry,
Thanks for your lovely feedback, we’re glad to hear Jamie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful
August 7, 2026
Reply from DFS Furniture - Glasgow
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Very good experience looking at different sofas and chairs
Nicki really went out of her way to inform us of different choices of the sofa style we wanted and advised us
August 7, 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I received excellent service from…
I received excellent service from Stuart. He explained everything in detail which helped me in making my choice of sofa. Hassle free 10/10 👌
August 2, 2026
Reply from DFS Furniture - Glasgow
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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