Really very helpful sales person. George got the balance just right. Friendly and informative. Giving information as we needed it without being pushy. Sofas look to be excellent quality and value.... See more
Company replied
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I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... See more
Company replied
Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... See more
Company replied
Another great experience at DFS. No pushy sales. We were left alone until we were ready to make our purchase, then George was very helpful and explained everything in great detail. A little more pus... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, United Kingdom
- 0333 999 9828
4.9
Excellent
3K reviews
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Very helpful staff and found what we…
Very helpful staff and found what we wanted easily. Well done Harry! Happy to recommend
August 18, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Sofa purchase.
Harry was a very pleasant and knowledgeable young man who guided us through our purchase seamlessly.
August 24, 2026
Reply from DFS Furniture - Hereford
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Harry.
Kind Regards,
Jordan
DFS Customer Support
Very polite and helpful
Very polite and helpful sales representative who was helpful but not pushy
August 23, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Harry was very knowledgable about the…
Harry was very knowledgable about the product was also polite and was happy to add products on awesome young man thanks for your help
August 23, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hereford
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hereford
Hello Lee,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great service!!
August 23, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I was served by Tom
I was served by Tom , in your Hereford store, lovely sales person, an asset to your store.
August 22, 2026
Reply from DFS Furniture - Hereford
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Tom was excellent
Tom was excellent - knowledgable, patient and absolutely clear at every stage. Thank you.
August 22, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Really very helpful sales person
Really very helpful sales person.
George got the balance just right. Friendly and informative. Giving information as we needed it without being pushy.
Sofas look to be excellent quality and value.
August 22, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sales rep found a great set for me and…
Sales rep found a great set for me and my budget
August 11, 2026
Reply from DFS Furniture - Hereford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
George was great
George was great. Easy to deal with and also gave us a better deal than online thanks.
August 20, 2026
Reply from DFS Furniture - Hereford
Hello Phil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales team were extremely helpful
The sales team were extremely helpful. I dealt with George who was very knowlegable and answered all my questions.
August 8, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Warm welcome
Warm welcome , not pushy but there when you need help . Gemima was very knowledgeable, patience , with a great customer service approach . Highly recommended.
August 10, 2026
Reply from DFS Furniture - Hereford
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gemima.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Wonderful Service at DFS Hereford
Wonderful Service at DFS Hereford
I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us choose our sofa — he was extremely kind, patient and knowledgeable. I don’t remember his name, but I know he was from Leominster.
His help made the whole experience so much easier and enjoyable. We really appreciate the excellent customer service and would wholeheartedly recommend DFS Hereford to anyone looking for a sofa. Wonderful service from start to finish!
August 17, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience in the Hereford store…
Great experience in the Hereford store today, everything went smoothly and the staff were really friendly and helpful. Can’t wait to get my new sofa!
August 16, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.
Kind regards,
Holly M
DFS Customer Support
Helpful and professional
Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
August 16, 2026
Reply from DFS Furniture - Hereford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Service was clear and precise
Service was clear and precise, didnt pressure us whilst we browsed the store, came and gave us advice when we needed.
August 16, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
George was very helpful and…
George was very helpful and knowledgable about the products.
August 15, 2026
Reply from DFS Furniture - Hereford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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