DFS Furniture - Huddersfield Reviews 

2,159
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through every... See more

Company replied

Rated 5 out of 5 stars

This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled... See more

Company replied

Rated 5 out of 5 stars

So many choice of sofas to choose from both in store and online. The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our... See more

Company replied

Rated 5 out of 5 stars

Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,159)

102,030 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff

Friendly staff.
Great customer service.
Knowledgeable and listened to what i wanted, Knew their stuff!

July 30, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Aaron was brilliant really helpful

Aaron was brilliant really helpful, we came just before closing but he never made it feel rushed honestly amazing customer service

July 29, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Great experience

Roza was very helpful and very informative, I wouldn’t go anywhere else to buy a sofa.

July 21, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Nice staff very helpful lots of…

Nice staff very helpful lots of knowledge about the product

July 27, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Sara was very helpful and gave a lot of…

Sara was very helpful and gave a lot of helpful information.This made our purchase smooth and friendly.

July 26, 2026
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Reply from DFS Furniture - Huddersfield

Hello Mr McGill,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very informative about the settees I…

Very informative about the settees I was buying plus the delivery and other products available without being pushy.

July 22, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We went to look for a new Sofa

We went to look for a new Sofa, we had a good look around Staff were friendly. Not pushy. We had questions they answered knowledgeable. When we did find a sofa. It was easy to order Sara was very good explained everything. Happy with the service and delivery time. Thank you

July 22, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

My experience at DFS was positive

My experience at DFS was positive, the sales assistant was friendly and polite, she helped me with my order.
She went through everything clearly and will definitely recommend the Huddersfield store to others.

July 22, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service and helped in our final…

Great service and helped in our final choice

July 19, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Maf was very helpful when myself and my…

Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through everything we needed to know. Perfect customer service

July 18, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Sarah was excellent ....knew everything…

Sarah was excellent ....knew everything what we needed and was very friendly and welcoming xx

July 17, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Good customer service despite a few…

Good customer service despite a few challenges along the way the staff member dealt with it promptly and fixed issues

July 15, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service and very helpful.

Great customer service and very helpful.

July 13, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Faultless buying experience

Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and the care package which is well worth the cost/extra piece of mind.

July 12, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Helpful visit

The sales assistant was very helpful, explained everything in detail
Lovely store, not overly busy and quiet

July 11, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The assistant was very polite helpful…

The assistant was very polite helpful and gave us lots of time

July 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

So many choice of sofas to choose from…

So many choice of sofas to choose from both in store and online.
The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our living room.
Would highly recommend this store to others.

July 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Friendly service

Friendly service knowledgeable explained everything.Sara was brilliant and very welcoming

July 5, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

This was a great shopping experience

This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled. There was an excellent range available to try out (so much better than online). Being neurodivergent I appreciated the music being so much in the background that I could think and the lights were not too bright. Staff were patient and answered all our questions.

July 4, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.

Kind Regards,
Holly M
DFS Customer Support

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