DFS Furniture - Huddersfield Reviews 

2,213
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more

Company replied

Rated 5 out of 5 stars

Aaron was extremely friendly very helpful and very informative and answered all our queries. There was no pressure and he left us to have thinking time ourselves. The service given was vwry comfortabl... See more

Rated 5 out of 5 stars

We'd seen a sofa that we liked and thought we'd head on down to order. After taking a little longer than originally thought to choose a colour, we were sold. The salesman had several customers in st... See more

Company replied

Rated 5 out of 5 stars

Fantastic, big show room, lots of choice. Friendly and very helpful staff, got the sofa and foot stool with added sofa bed and ottoman built in and sorted in under 30 minutes. Brilliant service, thank... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,213)

95,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly informative staff

Friendly informative staff. Raf was great. Thank you

August 15, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

DFS Huddersfield Experience

Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lovely. We decided to purchase 2 x sofas. We were given all the information relevant to the product we purchased and were delighted with the customer service we received. Was an enjoyable experience (along with the help of the store manager Maf). We would highly recommend a visit to DFS in Huddersfield and can't wait to receive our new sofas! x

August 24, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff were really helpful and…

Staff were really helpful and knowledgeable. Gave them our requirements and they found us the perfect sofa’s.

August 22, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

In our opinion Maf went above and…

In our opinion Maf went above and beyond he wasn’t pushy at all and we were completely comfortable dealing with him he was very knowledgeable about various products which we asked questions about and that is the reason we ordered with Maf rather than our local DFS store which is 5 minutes from where we live.

August 20, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Thank you for looking after us today…

Thank you for looking after us today really helpful polite
offer of drink and made us feel at ease and took time in listening to what we are lokking for and was really good with the children 😊

August 19, 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service and how friendly their staff was

August 20, 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Maf at the Huddersfield store …

Maf at the Huddersfield store was superb really helpful not pushy at all and understood our needs and talked us through everything we needed to know 😄

August 18, 2026
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Reply from DFS Furniture - Huddersfield

Hello Mr Denham,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff fantastic

May 9, 2026
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Reply from DFS Furniture - Huddersfield

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent

Excellent sale staff

August 8, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We visited the store about a month…

We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store and sought him out.
He was great and lovely to deal with.

August 13, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maf.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service and smooth…

Great customer service and smooth process. Definitely recommend Larissa if you ever go to the Huddersfield branch. Maf who I think is the store manager was great too. Will be back for sofas for the next room!

August 13, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Excellent and efficient customer service

Excellent and efficient customer service

August 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

We looked at a few different sofa shops…

We looked at a few different sofa shops but found the staff really polite helpful and they didn’t pressure you into anything the sale was quick and effortless

August 11, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Maf the 5 star man

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he was funny and friendly overall we had an good laugh whilst in store. Excellent experience at rhe store

August 11, 2026
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Reply from DFS Furniture - Huddersfield

Hello Razwan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

We got in the store and someone was at…

We got in the store and someone was at us straight away my wife spoke too this person but I decided to look myself and found a different settee which we spoke to your representative about . Showed us an uploaded image on a bigger screen then we bought it .

August 1, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very efficient

Very efficient. Listened to my requirements and didn't push me into anything I didn't want.

August 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

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