The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
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The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
Aaron was extremely friendly very helpful and very informative and answered all our queries. There was no pressure and he left us to have thinking time ourselves. The service given was vwry comfortabl... See more
We'd seen a sofa that we liked and thought we'd head on down to order. After taking a little longer than originally thought to choose a colour, we were sold. The salesman had several customers in st... See more
Company replied
Fantastic, big show room, lots of choice. Friendly and very helpful staff, got the sofa and foot stool with added sofa bed and ottoman built in and sorted in under 30 minutes. Brilliant service, thank... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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Reply from DFS Furniture - Huddersfield
Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lovely. We decided to purchase 2 x sofas. We were given all the information relevant to the product we purchased and were delighted with the customer service we received. Was an enjoyable experience (along with the help of the store manager Maf). We would highly recommend a visit to DFS in Huddersfield and can't wait to receive our new sofas! x

Reply from DFS Furniture - Huddersfield
It was really extremely helpful staff member Maf and Roza

Reply from DFS Furniture - Huddersfield
Staff were really helpful and knowledgeable. Gave them our requirements and they found us the perfect sofa’s.

Reply from DFS Furniture - Huddersfield
In our opinion Maf went above and beyond he wasn’t pushy at all and we were completely comfortable dealing with him he was very knowledgeable about various products which we asked questions about and that is the reason we ordered with Maf rather than our local DFS store which is 5 minutes from where we live.

Reply from DFS Furniture - Huddersfield
Thank you for looking after us today really helpful polite
offer of drink and made us feel at ease and took time in listening to what we are lokking for and was really good with the children 😊

Reply from DFS Furniture - Huddersfield
The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service and how friendly their staff was

Reply from DFS Furniture - Huddersfield
Maf at the Huddersfield store was superb really helpful not pushy at all and understood our needs and talked us through everything we needed to know 😄

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store and sought him out.
He was great and lovely to deal with.

Reply from DFS Furniture - Huddersfield
Great customer service and smooth process. Definitely recommend Larissa if you ever go to the Huddersfield branch. Maf who I think is the store manager was great too. Will be back for sofas for the next room!

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
We looked at a few different sofa shops but found the staff really polite helpful and they didn’t pressure you into anything the sale was quick and effortless

Reply from DFS Furniture - Huddersfield
The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he was funny and friendly overall we had an good laugh whilst in store. Excellent experience at rhe store

Reply from DFS Furniture - Huddersfield
Helpful staff very pleasant and explained everything well

Reply from DFS Furniture - Huddersfield
The guys are wonderful guys and they are accomondate.

Reply from DFS Furniture - Huddersfield
We got in the store and someone was at us straight away my wife spoke too this person but I decided to look myself and found a different settee which we spoke to your representative about . Showed us an uploaded image on a bigger screen then we bought it .

Reply from DFS Furniture - Huddersfield
Very efficient. Listened to my requirements and didn't push me into anything I didn't want.

Reply from DFS Furniture - Huddersfield
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