DFS Furniture - Lincoln Reviews 

3,528
TrustScore 5 out of 5

4.9

Valentine Road, Unit 5, LN6 7BH Lincoln, GB


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Rated 5 out of 5 stars

We enjoyed our experience in DFS today Staff did not jump on you as soon as you entered the shop bu Wet let you wander to your heart's content. We eventually found a fabric sofa we wanted Then f... See more

Company replied

Rated 5 out of 5 stars

5-star experience with Mike! He looked after us during our recent purchase of a new sofa and rug. Mike is incredibly warm, welcoming, and easy to talk to. He was so considerate, walking us through eve... See more

Company replied

Rated 5 out of 5 stars

We didn't know what we wanted when we walked in but wasn't hounded by the staff but just greeted with a hello and a smile. We found the perfect suite for us and the young lady that helped us was absol... See more

Company replied

Rated 5 out of 5 stars

Excellent customer experience. Mike was was very efficient and helpful. The whole process went very smoothly. Mike's explanations re. my order, any add ons, delivery, payments, etc were clear and conc... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Valentine Road, Unit 5, LN6 7BH, Lincoln, United Kingdom

  • 0333 999 9833

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,528)

92,599 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant Service from Mike at DFS Lincoln e enjoyed our experience in DFS today

We enjoyed our experience in DFS today
Staff did not jump on you as soon as you entered the shop bu Wet let you wander to your heart's content. We eventually found a fabric sofa we wanted
Then found Mike a salesman who in our opinion is a credit to DFSLincoln a very professional and knowledgeable young man who explained everything to us. We placed the order two sofa's and a foot stool. We paid a small deposit and took the advantage of 4yeats interest free payments
Top marks to DGS Lincoln we would recommend this shop to anyone

August 29, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The sales man Daniel lincoln

The sales man, Daniel was easy to talk to, no pressure selling like you get in some other stores, and he was informative without making me switch off. Great hot chocolate too.

August 28, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Had a lovely young man very friendly…

Had a lovely young man very friendly exsplaine everything to me made us very welcome looking forward to my new sofa coming

August 28, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly

Friendly, patient when trying to talk with kids interrupting and very clear about options.

August 22, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Made buying very easy

Made buying very easy. Very knowledgeable. Knew options about delivery and all stock available.

August 19, 2026
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Reply from DFS Furniture - Lincoln

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Josh was great

Josh was great. The staff were very helpful and never pushing for the sale. A great experience.

August 25, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello Steven,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Helpful sales

Helpful sales, not pushy at all.

August 24, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Honest opinion , knowledgeable

August 24, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello Lisa,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Well done Mike.

We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as we kept flipping between two designs. Well done Mike, a credit to the store.

August 24, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Purchased 2 sofas. Good experience

We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but Mike went the extra mile and included some cushions and a care kit for us, which we really appreciated.

Great service from Mike and a really positive experience overall. Would definitely recommend!

August 23, 2026
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Reply from DFS Furniture - Lincoln

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very easy were shown all the options…

Very easy were shown all the options found the perfect sofa

August 16, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

5* service

5*service, thank you

August 23, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Start to finish. Was well informed and talked about options and colours. The young chap that served us was great and went through everything in detail. Was very patient even when we changed part of the order at the last minute.

August 22, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very happy with the product we chose…

Very happy with the product we chose and the quality looked good. The information provided and showroom experience from both Big Josh and Sham was excellent.

August 22, 2026
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Reply from DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Elle was fantastic!

Elle was fantastic! She really made the whole experience. Not only did we chat about sofas but also she got to know us and understand what we need and what would match best with our home and lifestyle!

Thanks!

August 22, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

As soon as we walked in we found the…

As soon as we walked in we found the sofa we loved instantly. Great help from the workers and everyone made sure it was clear what I was buying and all the details that I needed to know was very clear by the staff. 10/10 service

August 21, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and explained everything perfectly and they were not pushy and understood our needs and the fact that we were on a budget

August 21, 2026
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

Recently bought new furniture from the…

Recently bought new furniture from the DFS Store in Lincoln, we already knew exactly what we wanted, having visited the store earlier in the year. On both occasions the service was exceptional, in the first instance we were guided by Chami and on the second occasion by (little) Josh. They both made the whole process seamless, being very knowledgable and extremely competent. Thanks to both of you.

August 15, 2026
Unprompted review
DFS Furniture - Lincoln logo

Reply from DFS Furniture - Lincoln

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

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