Angela was most welcoming when we entered the store. Asked what we were looking for and directed to the right area to look for them. She was honest in her opinions and didn’t pressurize us into buying... See more
Company replied
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Angela was most welcoming when we entered the store. Asked what we were looking for and directed to the right area to look for them. She was honest in her opinions and didn’t pressurize us into buying... See more
Company replied
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... See more
Company replied
We went into the store looking for a recliner. We met Brian who could not have been more helpful when I explained why I needed one and quickly. He found the right one for me, called the delivery gu... See more
Company replied
We were able to browse without any hassle from sales staff, and when we needed help, a very friendly young Lady came straight away with no pressure selling, and happy to answer any questions.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice atmosphere, staff very helpful in choosing the furniture required excellent all round

Reply from DFS Furniture - Llandudno

Reply from DFS Furniture - Llandudno
The sales assistant was really helpful & informative and not pushy when deciding/buying our first sofa, Would come again, highly recommend

Reply from DFS Furniture - Llandudno
Everything was explained to us regarding our purchase and would recommend them. Have bought furniture from them in the past as well.

Reply from DFS Furniture - Llandudno
Angela was most welcoming when we entered the store. Asked what we were looking for and directed to the right area to look for them. She was honest in her opinions and didn’t pressurize us into buying anything but was there when we needed her.

Reply from DFS Furniture - Llandudno
A very good experience, with excellent customer service. I would recommend DFS to anyone considering buying a sofa.

Reply from DFS Furniture - Llandudno

Reply from DFS Furniture - Llandudno
Angela greeted us as we entered the store and was very friendly. She listened to what we were looking for and was very helpful in assisting us to find what we wanted.

Reply from DFS Furniture - Llandudno

Reply from DFS Furniture - Llandudno
We were able to browse without any hassle from sales staff, and when we needed help, a very friendly young Lady came straight away with no pressure selling, and happy to answer any questions.

Reply from DFS Furniture - Llandudno

Reply from DFS Furniture - Llandudno
We went into the store looking for a recliner.
We met Brian who could not have been more helpful when I explained why I needed one and quickly. He found the right one for me, called the delivery guy and facilitated a speedy delivery.
He also helped my 90 year old husband to find a toilet, got the fire door open etc.
A very good experience all round.excellent store visit

Reply from DFS Furniture - Llandudno
The member of staff was very well informed very professional and helpful

Reply from DFS Furniture - Llandudno

Reply from DFS Furniture - Llandudno
We visited the Llandudno store and spiel to Bryan - so glad we did! We had an idea of what we wanted and he helped us navigate to the best choice for us. Great showroom and fab customer service ☺️

Reply from DFS Furniture - Llandudno
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy one even after taking so much of his time. Definitely recommend going to the store and ask for Bryan.

Reply from DFS Furniture - Llandudno
Lovely lady helped. I'm hopeless with names. We had two sofa's to order, so she took us through each one seperately and efficiently. Will definitely use again.

Reply from DFS Furniture - Llandudno

Reply from DFS Furniture - Llandudno
We went into the Llandudno store knowing what we wanted and Angela was a great help with advising us on our options without being overbearing or pushy very helpful and friendly.

Reply from DFS Furniture - Llandudno
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.