Pete the salesman was very friendly and knowledgeable about the recliner sofa that we wanted to purchase. He took us through the construction and build of the sofa and delivery time and date. He fully... See more
Company replied
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Marianne was extremely helpful and friendly. She was very thorough and clear when going through the purchase process with me and explained everything in detail. Great customer service, thanks for maki... See more
Company replied
The salesman was very helpful and explained the different materials and options concisely. I quickly made up my mind what combination was best for me. I was offered coffee while I waited also, so the... See more
Company replied
The service given from Tom at DFS was exceptional. He went above and beyond that you would expect. Been buying from DFS for over 30 years and never been disappointed.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Left us to browse and look around
Left us to browse and look around, when we wanted there help they were very attentive and very helpful
April 25, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Very friendly staff thanks to Tomi in…
Very friendly staff thanks to Tomi in Measham shop for helping our choice hopefully everything be ok with order still waiting no rush when be in showroom if happy gonna reconmmends to other
April 25, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Kate was really helpful and it was a…
Kate was really helpful and it was a seamless purchase. Knew what I wanted and the whole process was quick.
Fab service.
April 25, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Pleasant experience excellent staff…
Pleasant experience excellent staff made me and my 91 year old mum welcome even made us a cup of tea thanks
April 23, 2026
Reply from DFS Furniture - Measham
Good afternoon Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The sales team were very informative…
The sales team were very informative and they left us to browse on our own. we walked around the shopfloor at our own pace.
April 22, 2026
Reply from DFS Furniture - Measham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Staff were attentive providing help and…
Staff were attentive providing help and guidance when asked. Catered to our basic needs ensuring our visit was made comfortable so that we could make the right decision to our requirements.
April 19, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great selection & really good customer…
Great selection & really good customer service
April 18, 2026
Reply from DFS Furniture - Measham
Good morning Alison,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very good experience buying our sofa
The sales assistant (Kate) was really helpful and very friendly. She was able to answer all of our questions demonstrating good knowledge of the item.
April 19, 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kate.
Kind Regards,
Jordan
DFS Customer Support
Kate was excellent from start to…
Kate was excellent from start to finish. She explained everything clearly, made the whole process straightforward, and took the time to make sure I ordered the correct configuration, including getting the chaise on the right side for my room.
Really helpful, knowledgeable, and easy to deal with—nothing felt rushed or pressured. Made the whole experience smooth and stress-free.
Highly recommend.
April 19, 2026
Reply from DFS Furniture - Measham
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.
Kind Regards,
Jordan
DFS Customer Support
Overall View
The showroom was well laid out in suite settings. The sales person was very informative pleasant and friendly.
April 17, 2026
Reply from DFS Furniture - Measham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really pleased with my sofa
Really pleased with my sofa. It was delivered within a week. Jackie the sales person was very friendly and professional. I didn't receive my easyglides or product care package on delivery which is abit frustrating as I had paid extra for them.
April 12, 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
No pressure great selection
No pressure great relaxed atmosphere with friendly knowledgeable staff
April 18, 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Measham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We dealt with a very polite and…
We dealt with a very polite and knowledgeable sales person
April 17, 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Furniture order
The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.
April 17, 2026
Reply from DFS Furniture - Measham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
April 16, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Everything was explained clearly and…
Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around
April 13, 2026
Reply from DFS Furniture - Measham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Kate was amazing and process very…
Kate was amazing and process very smooth. This is our 5th sofa from DFS
April 12, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.
April 12, 2026
Reply from DFS Furniture - Measham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Really helpful assistant in the DFS…
Really helpful assistant in the DFS Measham store.
April 11, 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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