DFS Furniture - Measham Reviews 

3,716
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

Pete the salesman was very friendly and knowledgeable about the recliner sofa that we wanted to purchase. He took us through the construction and build of the sofa and delivery time and date. He fully... See more

Company replied

Rated 5 out of 5 stars

Marianne was extremely helpful and friendly. She was very thorough and clear when going through the purchase process with me and explained everything in detail. Great customer service, thanks for maki... See more

Company replied

Rated 5 out of 5 stars

The salesman was very helpful and explained the different materials and options concisely. I quickly made up my mind what combination was best for me. I was offered coffee while I waited also, so the... See more

Company replied

Rated 5 out of 5 stars

The service given from Tom at DFS was exceptional. He went above and beyond that you would expect. Been buying from DFS for over 30 years and never been disappointed.

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,716)

93,032 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Kate was very professional and efficient. She explained everything in detail and asked a colleague to check all details prior to booking, as she explained once ordered the details could no longer be changed or cancelled. Kate also explained various options which was very helpful as we hadn’t realised that the range had a slightly smaller version which suited our needs better.

May 25, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello Linda,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff were very knowledgeable and…

The staff were very knowledgeable and helpful in making sure we got exactly what we wanted.

May 25, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello Annette,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excited 👏🏻

I went to the store with 3 sofas in mind. Received a warm and friendly welcome, and pointed in the right direction of what I was looking for. All staff are very helpful and give you time and space to look around. The 4 years interest free makes it affordable and a very quick process. Can’t wait to receive my sofa and only 5 weeks to wait

May 23, 2026
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Reply from DFS Furniture - Measham

Hello Sarah,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly, helpful & knowledgeable staff

May 21, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We were courtiously guided through our…

We were courtiously guided through our buying experience, from our first entry into the store. All our needs and preferences were taken into account when different models were recommended for consideration, and we had no pressure to buy from the store staff.

May 20, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello Mr Redfern,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly

Friendly, efficient and professional

May 19, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Andrew,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

May 17, 2026
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Reply from DFS Furniture - Measham

Good morning Stuart,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

excellent

We went to Measham not expecting to find the exact sofas we wanted. We did because the lady who steered us in the right direction after telling her our needs.We happily ordered and very satisfied. staff were amazing very helfull.

May 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Graham,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff were very attentive and…

The staff were very attentive and helpful ,taking us through the settee and the materials, functionality and the finances making the whole experience enjoyable and productive
Pete and Dan at the Measham branch were professional, friendly and extremely helpful

May 16, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Pete and Dan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Thank You

Expensive delivery costs but it came within 5 days. Delivery was easy: ordering was easy. Measham is a lovely place any the woman that helped us was lovely

May 10, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Chris,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Katie was our assistant and she was…

Katie was our assistant and she was excellent a really lovely person and very informative about how the sale works financially

May 16, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Percival,

Thanks for your lovely feedback, we’re glad to hear Katie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

She was very patient and very clear

She was very patient and very clear. Very good service, I would recommend going there.
And also good quality and a good price. The finance option is very good too — fast and simple.

May 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The lady was very outstanding and…

The lady was very outstanding and friendly helping us fall in love with our dream couch and coffee table

May 15, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful assistant

Helpful assistant, discussed options available.
Wasnt pushy at all, very happy with our choice.

May 15, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

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