Pete the salesman was very friendly and knowledgeable about the recliner sofa that we wanted to purchase. He took us through the construction and build of the sofa and delivery time and date. He fully... See more
Company replied
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Marianne was extremely helpful and friendly. She was very thorough and clear when going through the purchase process with me and explained everything in detail. Great customer service, thanks for maki... See more
The service given from Tom at DFS was exceptional. He went above and beyond that you would expect. Been buying from DFS for over 30 years and never been disappointed.
I was a bit overwhelmed with the choice, my Son was with me though. When I had chosen what I wanted, an assistant came over, went through all my requirements, explained it all in detail. A very good e... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Tamworth Road, DE12 7DU, Measham, United Kingdom
- 0333 999 9741
4.9
Excellent
4K reviews
Asks customers to review
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excellent
We went to Measham not expecting to find the exact sofas we wanted. We did because the lady who steered us in the right direction after telling her our needs.We happily ordered and very satisfied. staff were amazing very helfull.
May 17, 2026
Reply from DFS Furniture - Measham
Good afternoon Graham,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very attentive and…
The staff were very attentive and helpful ,taking us through the settee and the materials, functionality and the finances making the whole experience enjoyable and productive
Pete and Dan at the Measham branch were professional, friendly and extremely helpful
May 16, 2026
Reply from DFS Furniture - Measham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Pete and Dan.
Kind Regards,
Jordan
DFS Customer Support
Thank You
Expensive delivery costs but it came within 5 days. Delivery was easy: ordering was easy. Measham is a lovely place any the woman that helped us was lovely
May 10, 2026
Reply from DFS Furniture - Measham
Good morning Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Katie was our assistant and she was…
Katie was our assistant and she was excellent a really lovely person and very informative about how the sale works financially
May 16, 2026
Reply from DFS Furniture - Measham
Good afternoon Percival,
Thanks for your lovely feedback, we’re glad to hear Katie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
She was very patient and very clear
She was very patient and very clear. Very good service, I would recommend going there.
And also good quality and a good price. The finance option is very good too — fast and simple.
May 14, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The lady was very outstanding and…
The lady was very outstanding and friendly helping us fall in love with our dream couch and coffee table
May 15, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful assistant
Helpful assistant, discussed options available.
Wasnt pushy at all, very happy with our choice.
May 15, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
I knew what I wanted to buy and the…
I knew what I wanted to buy and the salesman got straight to the point without trying to persuade me to look at other products. The service was really good
May 13, 2026
Reply from DFS Furniture - Measham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kate made everything easy & talked us…
Kate made everything easy & talked us through the whole order to delivery process
May 14, 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Positive experience
Great staff who listened to our requirements. No pressure sales and plenty on offer.
May 7, 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very good service
Katie was welcoming as soon we entered the store. She was friendly and efficient and gave us sufficient time to browse. She was readily available to answer questions when needed. She was knowledgeable about the products.
We would recommend your store based on Katie's service alone.
May 12, 2026
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Measham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lovely Staff
Great service from the staff at Measham. Just listened no pressure which I prefer, gives people space and time to choose.
May 10, 2026
Reply from DFS Furniture - Measham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff were very knowledgeable and…
The staff were very knowledgeable and helpful through the whole process 10/10
May 6, 2026
Reply from DFS Furniture - Measham
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Fromthe minute we walked into the…
From the minute we walked into the store we were made to feel welcome no pushy salespeople.
We were able to browse at are leisure
When we chose the sofa the lady explained everything and didn’t rush us the experience was wonderful
May 7, 2026
Reply from DFS Furniture - Measham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Measham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Louise our sale rep was brilliant
Louise our sale rep was brilliant, very knowledgeable made the buying process very easy.
May 2, 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Professional service.
Staff very welcoming.
Answered all our questions.
Good hospitality.
Found us exactly what we wanted.
Made sure we understood the signing-up process.
Kate was very professional throughout.
May 5, 2026
Reply from DFS Furniture - Measham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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