DFS Furniture - Northampton Reviews 

We had visited previously to look at sofa’s and my wife loved a coffee table and mentioned it a few times in the passing days , so today I went back and purchased it , the salesman was really helpful gave me all the info like delivery times ect before I committed to the purchase , that’s how It should be done

We were not hassled the moment we walked in but then ask if we were alright and to ask if we needed anything. When we asked we were treated professionally. We bought our last suite from you some years ago so we can recommend you as we have come back again.

Good service and friendly people

Very Helpful gentleman explained everything very fully

Very helpful and efficient
Just the right amount of service not too intrusive but very accessible and helpful when needed

A smooth purchasing experience with informative & helpful staff, without feeling pressurised at any point.

The sales person was informative and very courteous to my husband and myself. He explained everything to us and was helpful

This was our 3rd time viewing the sofa so we were well set on this being the choice for us.
The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us through the upkeep of the sofa to ensure it would fit well with our lifestyle.

Really helpful and informative without being pushy. Lots of choice and styles

YOUR SELECTION OF SOFAS IS GREAT SPOILT FOR CHOICE AND YOUR STAFF WHERE GREAT

The sales woman, I think her name was Alesha, took time with us, didn’t feel rushed and was able to take our time deciding. She helped with some suggestions and couldn’t have been more helpful and even offered a lovely coffee

Clear and honest communication, never felt pressured to buy anything.
Really good service

Assistant in store gave great advice

Reece wilson served us today. He was professional, knowledgeable without being pushy and explained all or any additional charges. We had an excellent experience and would recommend in an instant.

The whole experience was a pleasure. Shanice, the sales person that dealt with us was extremely knowledgeable providing all information clearly making sure we understood everything. She was extremely friendly and made our experience and enjoyable one. Thank you.

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our questions and at no point was he pushy or giving us the hard sell. Lets hope the delivery etc goes as well.

I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me—they were amazing, so friendly, and truly went above and beyond to provide a personal touch that made the whole process feel special. It’s rare to find such genuine care and professionalism, and it made all the difference in my decision. Highly recommend!

I would like to provide some positive feedback about the excellent customer service I received from Rice at DFS regarding our recent sofa purchase.

Rice was extremely professional, friendly, and helpful throughout the whole process. They took the time to listen to our requirements, answered all of our questions clearly, and made the experience of choosing and purchasing our sofa smooth and stress-free.

Their patience, knowledge, and attention to detail were greatly appreciated. It is clear that Rice genuinely cares about providing a good customer experience and ensuring that customers are happy with their purchase.

Thank you, Rice,