Went to the Northampton dfs . We bought 2x 4 seater Dolcie sofas .. the member of staff was very knowledgeable, very polite and very helpful finding us the best deal. He gave us space to look around a... See more
Company replied
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Lovely people,got helped quickly. Think his name was Harry made us feel comfortable while fetching us a hot chocolate. He knew what he was talking about and very easy to communicate with.
Company replied
The store manager and Anthony were very helpful in terms of providing us with guidance around payment plans and the care packages which we would receive as part of the purchase.
Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
18-20 Towcester Road, NN1 1EE, Northampton, United Kingdom
- 0333 999 9744
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The person who sold the item to me was…
The person who sold the item to me was very kind and helpful.
May 17, 2026
Reply from DFS Furniture - Northampton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
anessa
DFS Customer Support
The salesperson was polite and…
The salesperson was polite and explained everything clearly and I felt comfortable
May 17, 2026
Reply from DFS Furniture - Northampton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Staff was great
May 16, 2026
Reply from DFS Furniture - Northampton
Good morning Caroline,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Our experience in store was very good…
Our experience in store was very good and the service was excellent,
May 16, 2026
Reply from DFS Furniture - Northampton
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Five star experience
Very welcoming and helpful,we was dealt with by a lovely girl named Alesha who was very knowledgeable and nice. She made us feel comfortable and was genuinely friendly,made us a lovely cappachino and didn’t pressure us to make up our mind at all.just waiting for our new sofa to be delivered, so overall a five star experience
May 16, 2026
Reply from DFS Furniture - Northampton
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Alesha helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Northampton
Good afternoon Mark,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Northampton
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
thank you for your help
thank you for the service, we were happy with the service received
April 15, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience, highly recommend
Very good experience from entering the store which is clean spacious and offering a vast range of furniture. The sales representative who helped us was extremely professional and knowledgable. His assistance helped us to make the right choice.
May 13, 2026
Reply from DFS Furniture - Northampton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Harry was extremely helpful with…
Harry was extremely helpful with helping myself with choosing the type of couch I wanted as I was stuck between two and he was able to find one that was perfect for what I wanted. He was very friendly towards my mum as well as myself. Fantastic experience overall. Other staff were also friendly and offering to help.
May 12, 2026
Reply from DFS Furniture - Northampton
Good morning Becky,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Harry.
Kind regards,
Lia
DFS Customer Support
Had great and informative experience…
Had great and informative experience from Northampton DFS hosted by Anthony. Very helpful and made our selection very simple.
May 11, 2026
Reply from DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Northampton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
I purchased a sofa today in DFS…
I purchased a sofa today in DFS Northampton and was so impressed with the customer service I received from Elisha. She was super helpful, friendly and knowledgeable.
May 9, 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisors. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff(Recce) was patient with me…
The staff(Recce) was patient with me and was able to explain everything to me
May 7, 2026
Reply from DFS Furniture - Northampton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reece
Reece, was extremely pleasent. Every question i asked was answered, very knowledgeable about the product and the service i would recieve.
May 6, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Reece.
Kind Regards,
Jordan
DFS Customer Support
Great Service!
Lovely products in store, and excellent customer service throughout. Our salesman, Reece was incredibly informative and took the time to answer all of our questions, clearly explaining the pros and limitations of each sofa we were considering. He also encouraged us to double-check our measurements and carefully imagine how the sofa would fit within our home, which we really appreciated.
On our return visit, Reece helped us make a confident and informed decision on the sofa we chose, and we’re very pleased with it. He was polite, professional, and friendly throughout the entire process, making the experience stress-free and an enjoyable purchase.
May 6, 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Reece met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
DFS staff were very helpful
DFS staff were very helpful and available when needed to help.
May 6, 2026
Reply from DFS Furniture - Northampton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Anthony was very informative…
Anthony was very informative knowledgeable and caring checking we were happy with everything discussed
May 6, 2026
Reply from DFS Furniture - Northampton
Good morning Helen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Northampton
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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