The lady who sorted out the sale was fantastic.She explained everything made it easy to understand and made the whole process easy her name was Ellie I will certainly tell friends and family about usi... See more
Company replied
Location
Switch locationCastle Bridge Road, Castle Meadow Retail Park, NG7 1FW Nottingham, GB
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I walked into the showroom and I was greeted by a man called Earl. He couldn’t have been more helpful. He suggested things taught me through every aspect of it and this made the whole experience amazi... See more
Company replied
we visited the store in Castle marina nottingham, we found just what we were looking for as soon as we entered the shop, the sales girl was lovely, very cheerful and friendly, she was very helpful and... See more
Company replied
We had a fantastic experience thanks to Earl. He was such a lovely, friendly and funny man who made the whole process enjoyable from start to finish. He took the time to help us find the perfect sofa,... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Castle Bridge Road, Castle Meadow Retail Park, NG7 1FW, Nottingham, United Kingdom
- 0333 999 9761
4.9
Excellent
7K reviews
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Very friendly and helpful
Very friendly and helpful, Earl was great and made it very easy
August 17, 2026
Reply from DFS Furniture - Nottingham
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Couldn’t have asked for better service
I had such a great experience at DFS, especially thanks to Lee! He was absolutely lovely — really friendly, kind and so helpful. He explained everything really clearly and never made me feel rushed or pressured.
I’d actually been into the store about 3 or 4 times to look at the same sofa, and Lee remembered me when I came back! He really wanted to make sure I was completely happy with my choice and that I was making the right decision.
He was really personable and genuinely interested in why I was buying the sofa, which made the whole experience feel much more personal. I left the store feeling really confident about my purchase and so happy with the sofa I chose.
Thanks so much, Lee! You were amazing and made the whole experience so easy and enjoyable 😊
August 16, 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Sofa purchase
Called at the DFS Nottingham to have a look around for a couple of sofas..I have to say LIBBy greatly assisted me and I ended up buying 2 X new sofas..she gave me confidence and the sofas were just what I wanted..LiBBY is a credit to DFS and I am over the moon with my purchase..thankyou LIBBY
August 15, 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly and welcoming
Friendly and welcoming. I always use DFS for furniture.
Non complicated and thorough
August 15, 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Everything was explained fully and time…
Everything was explained fully and time was given to allow me to make informed choices. Staff member was friendly and approachable without being overbearing - thank you
August 15, 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Members of staff were nice
Members of staff were nice, very polite and very informative
August 15, 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful remember as staff good…
Very helpful remember as staff good service nice atmosphere bought a sofa 30 years ago from DFS and was very good quality.
August 2, 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Outstanding service from Earl at the…
Outstanding service from Earl at the Nottingham store!
Shopping for furniture online had become an overwhelming and exhausting experience, but my visit to the DFS store in Nottingham changed everything. The entire team was incredibly welcoming, but Earl truly stood out.
His patience, perseverance, and warm demeanor were exceptional. Managing customer needs in retail is a highly demanding job, and I was deeply impressed by how flawlessly Earl handled every aspect of our transaction.
Because of his outstanding service, I am now a loyal customer and will gladly choose DFS every time. Thank you, Earl, and thank you to the Nottingham team.
July 21, 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ellie she made it so clear and was very…
Ellie she made it so clear and was very helpful answering all the questions and very friendly top marks and will ask for all the time xx
August 12, 2026
Reply from DFS Furniture - Nottingham
Hello Kiran,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Nottingham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very helpful member of staff who carefully talked us through the whole process
Very helpful member of staff
August 10, 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Denis was fantastic really helpful and…
Denis was fantastic really helpful and very friendly. Thank you.
August 11, 2026
Reply from DFS Furniture - Nottingham
Hello Keeleigh,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Nottingham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys
August 10, 2026
Reply from DFS Furniture - Nottingham
Hello Tianna,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Settee purchase
A great friendly, professional service, had a lovely latte whilst processing information.
August 9, 2026
Reply from DFS Furniture - Nottingham
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Attentive and helpful
Very warm, polite and professional care from all sales staff. Very attentive and helpful during the whole view and purchase process.
August 9, 2026
Reply from DFS Furniture - Nottingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent sales person
Excellent sales person, Lee in Nottingham knew all about the product and talked us clearly through the order. Brian was also excellent, reviewing everything.
August 9, 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience from start to finish. Libby was very helpful and attentive. Looking forward to our new sofa when it arrives.
August 9, 2026
Reply from DFS Furniture - Nottingham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Libby.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and experienced staff…
Very helpful and experienced staff member called Denis. Talked us through and explained everything in detail. Very happy experience
August 9, 2026
Reply from DFS Furniture - Nottingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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