Had a really good experience buying my new sofas today with Mike Lord. He was very helpful and answered all our questions expertly. Put all of our worries at ease and got us a good deal with additiona... See more
Company replied
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I visited Oldham DFS and it was our First time shopping at DFS. It wasn't just shopping, it was an whole experience start till end. Polite sale representatives that are not trying to sell but actually... See more
Company replied
The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them... See more
Company replied
Hassle free experience. Initially went to check out products viewed online so knew what we liked before entering the store. Very nice greeting received from Mike. Explained what we wanted to look... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Staff ( Ian ) was very polite and…
Staff ( Ian ) was very polite and informative,and very efficient
June 28, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service
Good customer service, lots product display and finance facilities although prices are so high compared to others Supplier or seller
June 24, 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Fantastic experience with Mike today
Had a really good experience buying my new sofas today with Mike Lord. He was very helpful and answered all our questions expertly. Put all of our worries at ease and got us a good deal with additional cover and free delivery so couldn't be happier. Highly recommend
June 24, 2026
Reply from DFS Furniture - Oldham
Hello Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was fabulous love the…
Customer service was fabulous love the people who works their.. friendly environment
June 23, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely great service!
Absolutely great service!! Michael went above and beyond to help us. We would highly recommend DFS!!! Outstanding!!
June 16, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Jenni was lovely
Jenni was lovely, really helpful - showed me what I was interested and gave me loads of options and information. Made it easy
June 22, 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff where very helpful there was…
The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them
June 15, 2026
Reply from DFS Furniture - Oldham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Help in every detail
I found they were helpfull especially the Jenny who signed us up thank u
June 22, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales staff member was very Polite and…
Sales staff member was very Polite and knowledgeable, help me choose a mattress that suited my preference
June 22, 2026
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Was nice to be able to browse without…
Was nice to be able to browse without being bothered every 2 minutes but there was someone about to help if needed.
Staff were helpful polite and good customer service.
June 20, 2026
Reply from DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lots of choice in both styles and…
Lots of choice in both styles and colours, the store layout was good and all seating was easily accessible to try.The customer service was excellent Alicia was so friendly,professional and made the whole experience of choosing our new furniture so easy.
June 20, 2026
Reply from DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Nice experience
Nice experience. The staff was friendly and very professional. She was attentive and answered all questions.
June 19, 2026
Reply from DFS Furniture - Oldham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Celebration purchase treat
Looked after and located recliners other stores for sale thankyou
June 19, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
extremely helpful and pleasant and…
extremely helpful and pleasant and knowledgeable about the product
June 19, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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