DFS Furniture - Paisley Reviews 

Staff, service, customer service.

Laminate took time to offer constructive help

Fabulous looking forward to getting delivery

Sales azsistant heather was extremely helpful and put us at ease' we will defo come back to same store to buy next suite for our house' heather deserves all the praise we give her.
Paisley store

Great service

Christine was a credit to your company.
She made me feel valued as a customer and was very sincere about it.
She knew what she was doing and also helped me when I was disappointed that I couldn't get the colour (via your QR code) I wanted for my sofa and said I could get the colour so happy to have this colour.
I will tell my friends and family to come to DFS as the customer service from Christine was amazing.

Joanna was apologetic for our wait as store was busy, she listened to what we wanted and advised us accordingly. Joanna was very pleasant to deal with and made our experience all the better.

Friendly, polite staff. Good stock knowledge and quick easy to order. Good experience overall.

Amazing customer service, made the process super easy and stress free

I had been in the Paisley branch a few times looking at the new Falcon, before finally deciding to go ahead and purchase it. Had a lovely conversation with Lavina. Her knowledge of the product was impressive. Although she was on a commission basis, there was no hard sell, she wanted to make sure I was totally happy with my purchase before proceeding. Thank you.

I made a purchase with the help of Christine, she was friendly, very knowledgeable about the products, non pushy with the add-ons, and was extremely patient with me. She gave me time and space to make my decision, and made the whole experience a lot more pleasant than I’d expected it to be.
The store itself was clean, and had a nice atmosphere

My wife and myself visited the Paisley store for the first time and very impressed with the internal design features of the store containing a large selection of furniture.
We made contact with a member of the staff called Sahid who was smartly dressed and respectful to us and very informative with the products on show.
In our case we wanted to purchase a two and three piece sofas.
Sahid was very helpfull and respectfull answering all our questions and we felt confortable with no pressure to complete our purchase.

Absolutely outstanding great customer service

Staff member was 10/10 couldn't have asked for anyone nicer. The fact I turned up 10 mins before closing and the girl was amazing im sure her name was johanna ( mega apologies if ive got the name wrong ) took the time to process my order without any hassle had the biggest smile, just genuinely pleasant and can't recommend her enough. Retail shops wouldn't be F****D and wouldnt be relying on online if we had more people like Johanna on the front line

Extremely friendly helpful staff.
Good experience.

Very good service Derrick doing very good also satisfying with dfs

Came in just to see if the sofa I had viewed online looked good in real life and found it was actually on sale in the clearance section so decided to just go ahead and buy it. It did take a moment to find a member of staff on the shop floor but once I did, they were great. Anara was super helpful and explained the whole process clearly as well as just being generally friendly and chatty whilst we went through things. Noticed a few marks on the sofa and Anara kindly advised she would have a look at trying to remove these before the item was shipped - her colleague who helped sign off the exchange had advised that the item was sold as seen and didn’t seem as bothered by this so I felt Anara really went above and beyond in her customer service here. Overall a very positive experience.

Staff were great!

Excellent customer service by Ash, he explained the details of the product extremely well and clearly explained the next steps. New sofa should be arriving in the next couple of weeks!