Alistair was very clear on how to service the various cushion types. He also sorted friends who had come with me to the shop who also purchased your products. His associates followed the process of ve... See more
Company replied
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See what reviewers are saying
Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... See more
Company replied
Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... See more
Company replied
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
11K reviews
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Saeed was very knowledgable about the…
Saeed was very knowledgable about the product i purchased and was a great help in our choice,also a nice pleasant guy,offered tea/coffee and great advice on the care of my purchase
August 31, 2026
Reply from DFS Furniture - Paisley
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Heather was excellent
Heather was excellent - she helped us choose our furniture, and was really friendly. We had arranged to come back in and order with her as she had spent the time with us
August 30, 2026
Reply from DFS Furniture - Paisley
Good Morning,
We are really happy that Heather met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent advice and guidance
Derek was really helpful to guide us to the settees that best suited our needs and preferences, and explain about all the different options. It was a very smooth process.
August 30, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service all round
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us.
All in all, Ian deliver a customer experience to us that he and your company should be proud if.
August 30, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ian.
Kind Regards,
Jordan
DFS Customer Support
Great service
We had a great experience purchasing our new furniture from DFS. Ruaridh was extremely helpful, friendly and knowledgeable throughout the whole process. He took the time to answer all of our questions without making us feel pressured and made the whole purchase straightforward and enjoyable. Excellent customer service from start to finish — thanks again, Ruaridh!
August 30, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ruaridh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The assistant
The assistant, Maria, was helpful, courteous, polite and friendly. She made it a seamless experience
August 30, 2026
Reply from DFS Furniture - Paisley
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We received first-class service from…
We received first-class service from start to finish from Ash (Mohammad Mughal). Working in car sales myself, I know when someone is truly excellent at their craft, and Ash is exactly that. His approach from the very beginning was professional, knowledgeable, and customer-focused.
He took the time to listen to our needs and guided us to the perfect sofa for our home and lifestyle, especially with having young children. What stood out most was his ability to balance practicality with style, helping us choose something that not only suited our family but also looked fantastic.
Ash’s product knowledge, attention to detail, and genuine desire to help made the whole experience enjoyable. A real credit to the company, and I would highly recommend him to anyone looking for outstanding service.
August 30, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great customer service thankyou.
August 30, 2026
Reply from DFS Furniture - Paisley
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Extremely informative & helpful staff
Extremely informative & helpful staff, excellent choice of sofas
August 30, 2026
Reply from DFS Furniture - Paisley
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very handsome on nothing was another…
Very handsome on nothing was another the young lady that attended to us made us feel relaxed a helpful
August 15, 2026
Reply from DFS Furniture - Paisley
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff were friendly but not…
Staff were friendly but not overbearing. When we decided on a suite the staff were very helpful and explained everything in great detail.
August 22, 2026
Reply from DFS Furniture - Paisley
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The store is well laid out and easy to…
The store is well laid out and easy to navigate. The staff are friendly but not pushy which is good as I don’t like being rushed into anything.
August 29, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
The whole process was so simple and the…
The whole process was so simple and the staff were so helpful. The customer service was also excellent.
August 29, 2026
Reply from DFS Furniture - Paisley
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Derek was exceptionally helpful
Derek was exceptionally helpful, informative and made it a very easy process in store.
August 29, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant service staff were so helpful…
Brilliant service staff were so helpful and knowledgeable
August 22, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
We were looked after with the salesman…
We were looked after with the salesman very informative
August 29, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very happy with salesperson today got…
Very happy with salesperson today got what we needed at the right price
August 29, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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